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For Companies At a Glance
- Tasks: Lead a dynamic team and deliver exceptional customer experiences at the Samsung Experience Store.
- Company: Join PRS & Samsung, a leader in tech retail, passionate about innovation and customer satisfaction.
- Benefits: Enjoy perks like employee discounts, monthly bonuses, well-being tools, and a birthday holiday!
- Why this job: Be part of a vibrant team, grow your skills, and shape your future in the tech industry.
- Qualifications: Previous management experience and a passion for technology are essential to thrive in this role.
- Other info: Receive comprehensive training and support for your professional development.
The predicted salary is between 32000 - 35000 £ per year.
Location: Samsung Experience Store, Bristol
Hours: 40 Hours
Pay: £33,000 – £36,000 DOE
Bonus: 20% potential
Are you passionate about technology and providing exceptional customer experiences? Do you have a knack for leading and inspiring teams to achieve their best? If so, we have an exciting opportunity for you at the Samsung Experience Store in Bristol as an Assistant Manager!
Role Summary
As the Assistant Manager, you will play a crucial role in achieving the PRS& Samsung goals. You\’ll be responsible for aligning with the PRS& Samsung brand and ethos, while delivering inspirational customer service, maintaining operational compliance, and executing strategies that enrich our customers\’ lives through unrivalled interactions with Samsung products.
Core Responsibilities
- Health & Safety: Always ensure the safety and well-being of our customers and team members.
- Customer Focus: Champion our commitment to exceptional customer experiences and measures that ensure customer satisfaction.
- Leadership and Team Management: Managing and leading colleagues across all departments, providing direction, support, and encouragement to achieve their goals.
- Adherence to PRS Policies: Following and implementing PRS processes, guidelines, and policies to ensure operational compliance.
- Store Standards and Operations: Always maintaining the stores impeccable standards, guaranteeing a seamless and pleasant shopping experience for every customer.
- Store Manager Support: Deputise for the Store Manager in their absence, ensuring seamless operations.
- Shift Management: Handle key holding and general shift management to keep things running smoothly.
Skills and Experience
- Leadership Experience: Proven track record in people management, leadership, and direction.
- Effective Communication: Strong communication and influencing skills to inspire commitment and loyalty among your team.
- Adaptability: The ability to prioritise workloads and adapt quickly to changing circumstances, promoting the benefits of change to others.
- Commercial Acumen: A commercially minded approach to retail, understanding how to drive success.
- Passion for Technology: Embrace the Samsung eco-system and have a genuine love for all things tech.
- Continuous Learning: Constantly challenge your knowledge and drive your own learning journey.
- Management Experience: Previous management experience is a must, demonstrating your ability to lead and inspire a diverse team.
Why join us?
At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You’ll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product, Customer Journey, and Management Development Programmes.
What we can offer you:
- Samsung Employee Discount Portal
- Birthday Holiday
- Perks and Rewards (Discounts across multiple retailers)
- Monthly Bonus Potential
- Well-being Tools and Platform
- Mental Health First Aid Access
- Seeded Devices – including the latest Flagship Device!
- Employee Assistance Platform
- Annual partnership with National Charities
- Celebrations of Awareness Days and Religious Holidays
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Assistant Manager - Samsung Experience Store employer: Partner Retail Services
Contact Detail:
Partner Retail Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Samsung Experience Store
✨Tip Number 1
Familiarise yourself with Samsung's product range and ethos. Being knowledgeable about their latest technology will not only impress during your interview but also show your genuine passion for the brand.
✨Tip Number 2
Demonstrate your leadership skills by sharing specific examples of how you've successfully managed teams in the past. Highlighting your ability to inspire and motivate others will resonate well with the hiring team.
✨Tip Number 3
Prepare to discuss how you would enhance customer experiences in a retail environment. Think of innovative ideas or strategies that align with Samsung's commitment to exceptional service.
✨Tip Number 4
Show your adaptability by discussing times when you've successfully navigated change in a work setting. This will demonstrate your readiness to thrive in a dynamic retail environment like the Samsung Experience Store.
We think you need these skills to ace Assistant Manager - Samsung Experience Store
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant leadership experience and customer service skills. Emphasise any previous management roles and your passion for technology, as these are key aspects of the Assistant Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the Samsung brand. Discuss how your values align with their commitment to exceptional customer experiences and how you can contribute to the team.
Highlight Relevant Skills: In your application, focus on skills such as effective communication, adaptability, and commercial acumen. Provide specific examples of how you've demonstrated these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Partner Retail Services
✨Show Your Passion for Technology
Make sure to express your genuine enthusiasm for technology during the interview. Share examples of how you've engaged with Samsung products or similar tech, and discuss how this passion can translate into exceptional customer experiences.
✨Demonstrate Leadership Skills
Prepare to discuss your previous management experience in detail. Highlight specific instances where you successfully led a team, resolved conflicts, or inspired colleagues to achieve their goals, as these are crucial for the Assistant Manager role.
✨Emphasise Customer Focus
Be ready to provide examples of how you've championed customer satisfaction in past roles. Discuss strategies you've implemented to enhance customer experiences and how you would apply those at the Samsung Experience Store.
✨Understand PRS Policies and Store Operations
Familiarise yourself with PRS policies and operational standards before the interview. Being knowledgeable about these aspects will show your commitment to maintaining store compliance and high standards, which is essential for the role.
