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- Tasks: Lead a team to deliver exceptional customer experiences and maintain store standards.
- Company: Join PRS & Samsung, a leader in tech retail with a passion for innovation.
- Benefits: Enjoy employee discounts, birthday holidays, monthly bonuses, and well-being tools.
- Why this job: Shape your future in tech retail while inspiring a diverse team and embracing your love for technology.
- Qualifications: Previous management experience and a passion for technology are essential.
- Other info: Training programs available to enhance your skills and career growth.
The predicted salary is between 38500 - 41500 £ per year.
Location: Samsung Experience Store, London White City
Hours: 40 Hours
Pay: £40,000 – £43,000 DOE
Bonus: 20% potential
Are you passionate about technology and providing exceptional customer experiences? Do you have a knack for leading and inspiring teams to achieve their best? If so, we have an exciting opportunity for you at the Samsung Experience Store in London White City as an Assistant Manager!
Role Summary:
As the Assistant Manager, you will play a crucial role in achieving the PRS & Samsung goals. You\’ll be responsible for aligning with the PRS & Samsung brand and ethos, while delivering inspirational customer service, maintaining operational compliance, and executing strategies that enrich our customers\’ lives through unrivalled interactions with Samsung products.
Core Responsibilities:
- Health & Safety: Always ensure the safety and well-being of our customers and team members.
- Customer Focus: Champion our commitment to exceptional customer experiences and measures that ensure customer satisfaction.
- Leadership and Team Management: Managing and leading colleagues across all departments, providing direction, support, and encouragement to achieve their goals.
- Adherence to PRS Policies: Following and implementing PRS processes, guidelines, and policies to ensure operational compliance.
- Store Standards and Operations: Always maintaining the store\’s impeccable standards, guaranteeing a seamless and pleasant shopping experience for every customer.
- Store Manager Support: Deputise for the Store Manager in their absence, ensuring seamless operations.
- Shift Management: Handle key holding and general shift management to keep things running smoothly.
Skills and Experience:
- Leadership Experience: Proven track record in people management, leadership, and direction.
- Effective Communication: Strong communication and influencing skills to inspire commitment and loyalty among your team.
- Adaptability: The ability to prioritise workloads and adapt quickly to changing circumstances, promoting the benefits of change to others.
- Commercial Acumen: A commercially minded approach to retail, understanding how to drive success.
- Passion for Technology: Embrace the Samsung eco-system and have a genuine love for all things tech.
- Continuous Learning: Constantly challenge your knowledge and drive your own learning journey.
- Management Experience: Previous management experience is a must, demonstrating your ability to lead and inspire a diverse team.
Why join us?
At PRS & Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You’ll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but is not limited to), Induction, FCA, Product, Customer Journey, and Management Development Programmes.
What we can offer you:
- Samsung Employee Discount Portal
- Birthday Holiday
- Perks and Rewards (Discounts across multiple retailers)
- Monthly Bonus Potential
- Well-being Tools and Platform
- Mental Health First Aid Access
- Seeded Devices – including the latest Flagship Device!
- Employee Assistance Platform
- Annual partnership with National Charities
- Celebrations of Awareness Days and Religious Holidays
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Assistant Manager - Samsung Experience Store employer: Partner Retail Services
Contact Detail:
Partner Retail Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Samsung Experience Store
✨Tip Number 1
Familiarize yourself with Samsung's latest products and technology. Being knowledgeable about the Samsung ecosystem will not only help you in interviews but also show your genuine passion for the brand.
✨Tip Number 2
Highlight your leadership experience by preparing specific examples of how you've successfully managed teams in the past. Think about times when you inspired your team to achieve their goals or improved customer satisfaction.
✨Tip Number 3
Demonstrate your adaptability by sharing experiences where you successfully navigated change in a retail environment. Employers value candidates who can thrive in dynamic situations and promote positive change among their teams.
✨Tip Number 4
Research PRS & Samsung's values and mission. Understanding their commitment to exceptional customer experiences will allow you to align your answers during the interview, showcasing that you're a perfect fit for their culture.
We think you need these skills to ace Assistant Manager - Samsung Experience Store
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Assistant Manager position. Understand the core responsibilities and required skills, so you can tailor your application to highlight your relevant experience.
Highlight Leadership Experience: In your CV and cover letter, emphasize your previous management experience. Provide specific examples of how you've successfully led teams, inspired commitment, and achieved goals in a retail environment.
Show Your Passion for Technology: Make sure to express your enthusiasm for technology and the Samsung brand. Share any personal experiences with Samsung products or your knowledge of the tech industry to demonstrate your genuine interest.
Tailor Your Application: Customize your CV and cover letter to align with the values and ethos of PRS & Samsung. Use keywords from the job description to ensure your application stands out and shows that you are a great fit for their team.
How to prepare for a job interview at Partner Retail Services
✨Show Your Passion for Technology
Make sure to express your genuine love for technology during the interview. Share specific examples of how you've engaged with Samsung products or similar tech, and how that passion translates into providing exceptional customer experiences.
✨Demonstrate Leadership Skills
Prepare to discuss your previous management experience in detail. Highlight instances where you successfully led a team, inspired colleagues, or improved team performance. This will showcase your ability to align with the leadership expectations of the role.
✨Emphasize Customer Focus
Be ready to talk about your approach to ensuring customer satisfaction. Provide examples of how you've championed exceptional customer experiences in past roles, and how you plan to maintain high standards in the Samsung Experience Store.
✨Adaptability is Key
Discuss your ability to adapt to changing circumstances and prioritize workloads effectively. Share stories that illustrate your flexibility and how you've successfully navigated challenges in a retail environment.
