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For Companies At a Glance
- Tasks: Deliver exceptional customer service and showcase Samsung products in a vibrant retail environment.
- Company: Join the dynamic team at Samsung Experience Store in London Stratford.
- Benefits: Competitive pay, employee discounts, monthly bonuses, and opportunities for professional growth.
- Why this job: Be part of a tech-savvy team and help customers enhance their connected lives.
- Qualifications: Passion for technology, excellent interpersonal skills, and adaptability in a fast-paced setting.
- Other info: Enjoy continuous learning and career advancement in the exciting world of tech retail.
The predicted salary is between 13 - 16 £ per hour.
Location: Samsung Experience Store, London Stratford
Pay: Standard - £13.21 Enhanced opportunity - £15.21 Bonus Potential - 20%
Hours: 24HR
Role Summary
As a Retail Assistant, you will play a vital role in delivering the goals of PRS& Samsung by embodying the brand’s ethos and providing inspirational customer service. Your main focus will be on enriching customers’ connected lives through unrivalled interactions, introducing them to Samsung’s products and services.
Core Responsibilities
- Customer Training: Assist customers in understanding and utilising the full potential of Samsung products to enhance their experience.
- Customer Service: Be the friendly face of Samsung, delivering exceptional customer service that leaves a lasting impression.
- Customer Sales: Showcase Samsung products and services to customers, helping them find the perfect fit for their needs.
- L1 Device Repairs: Provide basic device repair services, resolving common issues promptly.
- Store Standards: Maintain a welcoming and organised store environment that reflects the brand.
- Health and Safety: Ensure compliance with health and safety regulations to create a safe shopping environment for customers and colleagues.
- Keeping Own Training Up to Date: Stay updated on the latest Samsung products and technologies to offer the best assistance to customers.
Skills And Experience
- Passionate about People: You genuinely care about customers and have excellent interpersonal skills to build strong relationships with them and your team.
- Commercially Minded: You understand the retail world and can combine your passion for technology with a results-driven approach.
- Adaptability: Embrace change and thrive in a fast-paced environment, providing exceptional service regardless of the circumstances.
- Love for Tech: You’re not just tech-savvy, you have a genuine love for all things tech and enjoy staying up-to-date with the latest trends.
- Continuous Learning: You have a hunger for knowledge, always seeking to challenge yourself and expand your understanding of products and services.
Why join us?
At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You’ll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product and customer journey.
What We Can Offer You
- Samsung Employee Discount Portal
- Birthday Holiday
- Monthly Bonus Potential
- Seeded Devices – including the latest Flagship Device!
- Employee Assistance Platform
Retail Assistant - Samsung Experience Stores - Part Time in Stratford-upon-Avon employer: Partner Retail Services (PRS&)
Contact Detail:
Partner Retail Services (PRS&) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - Samsung Experience Stores - Part Time in Stratford-upon-Avon
✨Tip Number 1
Get to know the Samsung products inside out! Spend some time playing with the devices and understanding their features. This way, when you chat with customers, you can share your genuine enthusiasm and help them find exactly what they need.
✨Tip Number 2
Practice your customer service skills! Role-play with friends or family to get comfortable with different scenarios. The more you practice, the better you'll be at making those connections and leaving a lasting impression on customers.
✨Tip Number 3
Stay adaptable! Retail can be unpredictable, so being flexible and ready to tackle any situation will set you apart. Embrace the fast-paced environment and show that you can keep your cool while delivering top-notch service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Samsung Experience team and ready to dive into this exciting opportunity.
We think you need these skills to ace Retail Assistant - Samsung Experience Stores - Part Time in Stratford-upon-Avon
Some tips for your application 🫡
Show Your Passion for Tech: When writing your application, let your love for technology shine through! Share any personal experiences or interests that relate to Samsung products. We want to see how you connect with the tech world.
Highlight Your Customer Service Skills: Make sure to emphasise your experience in customer service. Use examples that showcase your ability to build relationships and provide exceptional service. Remember, we’re looking for someone who can be the friendly face of Samsung!
Be Adaptable and Open to Learning: In your application, mention times when you've had to adapt to change or learn something new quickly. We value continuous learning, so show us how you embrace challenges and stay updated with the latest trends.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with Samsung. We can’t wait to hear from you!
How to prepare for a job interview at Partner Retail Services (PRS&)
✨Know Your Samsung Stuff
Before the interview, make sure you brush up on Samsung's latest products and services. Being able to discuss specific features or recent innovations will show your passion for tech and help you connect with the interviewers.
✨Show Off Your People Skills
As a Retail Assistant, customer interaction is key. Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond to help someone, as this will highlight your interpersonal skills.
✨Demonstrate Adaptability
Retail can be unpredictable, so be ready to discuss how you've handled change or challenges in fast-paced environments. Share stories that showcase your ability to stay calm under pressure and still deliver great service.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
