At a Glance
- Tasks: Connect with customers and showcase amazing Samsung products in a dynamic retail environment.
- Company: Join the Samsung Experience Store team in London Stratford.
- Benefits: Competitive pay, employee discounts, monthly bonuses, and career development opportunities.
- Other info: Enjoy continuous learning and professional training to enhance your skills.
- Why this job: Be part of a passionate team and make a real impact on customer experiences.
- Qualifications: Passion for technology, excellent people skills, and adaptability in a fast-paced setting.
The predicted salary is between 27600 - 31200 £ per year.
Location: Samsung Experience Store, London Stratford
Pay: Standard - £13.21 Enhanced opportunity: £15.21 Bonus Potential: 20%
Hours: 40HR
Do you have a passion for people and technology? Do you thrive in a dynamic retail environment where you can connect with customers and introduce them to amazing products? If so, we have an exciting opportunity for you at the Samsung Experience Store in London Stratford.
Role Summary
As a Retail Assistant, you will play a vital role in delivering the goals of PRS & Samsung by embodying the brand’s ethos and providing inspirational customer service. Your main focus will be on enriching customers’ connected lives through unrivalled interactions, introducing them to Samsung’s products and services.
Core Responsibilities
- Customer Training: Assist customers in understanding and utilising the full potential of Samsung products to enhance their experience.
- Customer Service: Be the friendly face of Samsung, delivering exceptional customer service that leaves a lasting impression.
- Customer Sales: Showcase Samsung products and services to customers, helping them find the perfect fit for their needs.
- L1 Device Repairs: Provide basic device repair services, resolving common issues promptly.
- Store Standards: Maintain a welcoming and organised store environment that reflects the brand.
- Health and Safety: Ensure compliance with health and safety regulations to create a safe shopping environment for customers and colleagues.
- Keeping Own Training Up to Date: Stay updated on the latest Samsung products and technologies to offer the best assistance to customers.
Skills And Experience
- Passionate about People: You genuinely care about customers and have excellent interpersonal skills to build strong relationships with them and your team.
- Commercially Minded: You understand the retail world and can combine your passion for technology with a results-driven approach.
- Adaptability: Embrace change and thrive in a fast-paced environment, providing exceptional service regardless of the circumstances.
- Love for Tech: You’re not just tech-savvy, you have a genuine love for all things tech and enjoy staying up-to-date with the latest trends.
- Continuous Learning: You have a hunger for knowledge, always seeking to challenge yourself and expand your understanding of products and services.
Why join us?
At PRS & Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You’ll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product and customer journey.
What We Can Offer You
- Samsung Employee Discount Portal
- Birthday Holiday
- Monthly Bonus Potential
- Seeded Devices – including the latest Flagship Device!
- Employee Assistance Platform
Retail Assistant - Samsung Experience Stores - Full Time in Stratford-upon-Avon employer: Partner Retail Services (PRS&)
At PRS & Samsung, we pride ourselves on being an exceptional employer that fosters a vibrant work culture in the heart of London Stratford. Our Retail Assistants enjoy competitive pay, generous bonuses, and a wealth of opportunities for personal and professional growth, all while working with cutting-edge technology in a supportive team environment. Join us to not only enhance your career but also to be part of a community that values passion, innovation, and customer satisfaction.
Contact Details:
Partner Retail Services (PRS&) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant - Samsung Experience Stores - Full Time in Stratford-upon-Avon
✨Tip Number 1
Get to know the Samsung products inside out! Spend some time playing with the latest devices and features. This way, when you chat with customers, you can share your genuine enthusiasm and help them find exactly what they need.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to get comfortable with different customer scenarios. The more you engage with others, the better you'll be at creating those memorable interactions that leave a lasting impression.
✨Tip Number 3
Stay adaptable! Retail can be unpredictable, so be ready to switch gears when needed. Embrace the fast-paced environment and show customers that you can handle anything that comes your way with a smile.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are genuinely excited about joining the Samsung Experience Store team!
We think you need these skills to ace Retail Assistant - Samsung Experience Stores - Full Time in Stratford-upon-Avon
Some tips for your application 🫡
Show Your Passion for Tech:When writing your application, let your love for technology shine through! Share any experiences you have with Samsung products or similar tech, and how they’ve impacted your life. We want to see that spark!
Highlight Your People Skills:As a Retail Assistant, connecting with customers is key. Make sure to include examples of how you've provided exceptional customer service in the past. We’re looking for those who genuinely care about helping others.
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. Show us why you’re the perfect fit for our team!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining the Samsung Experience Store team!
How to prepare for a job interview at Partner Retail Services (PRS&)
✨Know Your Samsung Stuff
Before the interview, make sure you brush up on the latest Samsung products and technologies. Being able to discuss features and benefits will show your passion for tech and help you connect with the interviewers.
✨Show Off Your People Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond to help someone, as this role is all about building relationships with customers.
✨Embrace the Retail Environment
Familiarise yourself with the retail landscape and be ready to discuss how you thrive in fast-paced settings. Share experiences where you adapted to changes or challenges while maintaining a positive attitude.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and the company.
