Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Connect with customers and showcase amazing Samsung products in a dynamic retail environment.
- Company: Join the enthusiastic team at Samsung Experience Store, Edinburgh.
- Benefits: Competitive pay, employee discounts, monthly bonuses, and well-being support.
- Why this job: Be the friendly face of Samsung and make a real impact on customer experiences.
- Qualifications: Passion for technology, excellent people skills, and adaptability in a fast-paced setting.
- Other info: Opportunities for learning, career growth, and a supportive team culture.
The predicted salary is between 12 - 14 £ per hour.
Join to apply for the Retail Assistant role at Partner Retail Services (PRS&)
Location: Samsung Experience Store, Edinburgh
Pay: Standard - £12.21, Enhanced opportunity: £14.21, Bonus Potential: 20%
Hours: 18 HRS (At least 4 days working)
Do you have a passion for people and technology? Do you thrive in a dynamic retail environment where you can connect with customers and introduce them to amazing products? If so, we have an exciting opportunity for you at the Samsung Experience Store in Edinburgh.
Role Summary: As a Retail Assistant, you will play a vital role in delivering the goals of PRS& Samsung by embodying the brand's ethos and providing inspirational customer service. Your main focus will be on enriching customers' connected lives through unrivalled interactions, introducing them to Samsung's products and services.
- Customer Training: Assist customers in understanding and utilizing the full potential of Samsung products to enhance their experience.
- Customer Service: Be the friendly face of Samsung, delivering exceptional customer service that leaves a lasting impression.
- Customer Sales: Showcase Samsung products and services to customers, helping them find the perfect fit for their needs.
- L1 Device Repairs: Provide basic device repair services, resolving common issues promptly.
- Store Standards: Maintain a welcoming and organized store environment that reflects the brand.
- Health and Safety: Ensure compliance with health and safety regulations to create a safe shopping environment for customers and colleagues.
- Keeping Own Training Up to Date: Stay updated on the latest Samsung products and technologies to offer the best assistance to customers.
Skills And Experience:
- Passionate about People: You genuinely care about customers and have excellent interpersonal skills to build strong relationships with them and your team.
- Commercially Minded: You understand the retail world and can combine your passion for technology with a results-driven approach.
- Adaptability: Embrace change and thrive in a fast-paced environment, providing exceptional service regardless of the circumstances.
- Love for Tech: You're not just tech-savvy, you have a genuine love for all things tech and enjoy staying up-to-date with the latest trends.
- Continuous Learning: You have a hunger for knowledge, always seeking to challenge yourself and expand your understanding of products and services.
Why join us? At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You'll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited), Induction, FCA, Product and customer journey.
What We Can Offer You:
- Samsung Employee Discount Portal
- Birthday Holiday
- Perks and Rewards (Discounts across multiple retailers)
- Monthly Bonus Potential
- Well-being Tools and Platform
- Mental Health First Aid Access
- Seeded Devices including the latest Flagship Device!
- Employee Assistance Platform
- Annual partnership with National Charities
- Celebrations of Awareness Days and Religious Holidays
Retail Assistant - Samsung Experience Stores - Part Time employer: Partner Retail Services (PRS&)
Contact Detail:
Partner Retail Services (PRS&) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - Samsung Experience Stores - Part Time
✨Tip Number 1
Get to know the Samsung products inside out! Familiarise yourself with the latest tech and features so you can impress customers with your knowledge. This will not only boost your confidence but also help you connect better with customers.
✨Tip Number 2
Practice your people skills! Engage with friends or family as if they were customers, and work on your ability to listen and respond to their needs. The more comfortable you are with conversations, the easier it’ll be to shine in the store.
✨Tip Number 3
Show your enthusiasm for technology! When you’re genuinely excited about what you’re selling, it’s contagious. Share your passion during interviews and interactions; it’ll make you stand out as a candidate who truly cares.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the amazing perks we offer at PRS& Samsung.
We think you need these skills to ace Retail Assistant - Samsung Experience Stores - Part Time
Some tips for your application 🫡
Show Your Passion for Tech: When writing your application, let your love for technology shine through! Share any experiences you have with Samsung products or similar tech, and how they’ve impacted your life. We want to see that you’re genuinely excited about the role!
Highlight Your People Skills: As a Retail Assistant, connecting with customers is key. Make sure to include examples of how you've provided exceptional customer service in the past. We’re looking for those who can create memorable experiences for our customers!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the skills and experiences mentioned in the job description. Show us why you’re the perfect fit for the Samsung Experience Store!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re serious about joining our team at PRS& Samsung!
How to prepare for a job interview at Partner Retail Services (PRS&)
✨Know Your Tech
Brush up on the latest Samsung products and technologies before your interview. Being able to discuss specific features or recent releases will show your genuine passion for tech and help you connect with the interviewers.
✨Showcase Your People Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about situations where you went above and beyond to help a customer, as this role is all about building relationships and delivering a great experience.
✨Demonstrate Adaptability
Retail can be unpredictable, so be ready to share experiences where you've successfully adapted to change or handled challenging situations. Highlighting your flexibility will show that you're a great fit for the dynamic environment at the Samsung Experience Store.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This not only shows your interest but also gives you a chance to assess if the company aligns with your values and career goals. Plus, it makes for a more engaging conversation!