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For Companies At a Glance
- Tasks: Assist customers with Samsung products and provide exceptional service in a vibrant store environment.
- Company: Join the dynamic team at Samsung Experience Stores, Edinburgh.
- Benefits: Competitive pay, employee discounts, monthly bonuses, and well-being support.
- Why this job: Be the friendly face of tech and help customers discover amazing Samsung products.
- Qualifications: Passionate about people, tech-savvy, and adaptable in a fast-paced retail setting.
- Other info: Enjoy continuous learning and career growth opportunities while celebrating diversity.
Retail Assistant – Samsung Experience Stores
Join to apply for the Retail Assistant – Samsung Experience Stores role at Partner Retail Services (PRS&).
Location: Samsung Experience Store, Edinburgh
Pay: Standard – £12.21; Enhanced opportunity – £14.21; Bonus potential – 20%
Hours: 40 hours (At least 5 days working)
Role Summary
As a Retail Assistant, you will play a vital role in delivering the goals of PRS& Samsung by embodying the brand\’s ethos and providing inspirational customer service. Your main focus will be on enriching customers\’ connected lives through unrivalled interactions, introducing them to Samsung\’s products and services.
Core Responsibilities
- Customer Training: Assist customers in understanding and utilising the full potential of Samsung products to enhance their experience.
- Customer Service: Be the friendly face of Samsung, delivering exceptional customer service that leaves a lasting impression.
- Customer Sales: Showcase Samsung products and services to customers, helping them find the perfect fit for their needs.
- L1 Device Repairs: Provide basic device repair services, resolving common issues promptly.Store Standards: Maintain a welcoming and organised store environment that reflects the brand.
- Health and Safety: Ensure compliance with health and safety regulations to create a safe shopping environment for customers and colleagues.
- Keeping Own Training Up to Date: Stay updated on the latest Samsung products and technologies to offer the best assistance to customers.
Skills and Experience
- Passionate about People: Genuinely care about customers and have excellent interpersonal skills.
- Commercially Minded: Understand the retail world and can combine passion for technology with a results-driven approach.
- Adaptability: Embrace change and thrive in a fast-paced environment, providing exceptional service regardless of circumstances.
- Love for Tech: Technically savvy with a genuine love for all things tech and staying up-to-date with latest trends.
- Continuous Learning: Have a hunger for knowledge, always seeking to challenge yourself and expand understanding of products and services.
Why Join Us?
At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You\’ll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role, including Induction, FCA, Product and Customer Journey.
What We Can Offer You
- Samsung Employee Discount Portal
- Birthday Holiday
- Perks and Rewards (Discounts across multiple retailers)
- Monthly Bonus Potential
- Well‑being Tools and Platform
- Mental Health First Aid Access
- Seeded Devices including the latest Flagship Device!
- Employee Assistance Platform
- Annual partnership with National Charities
- Celebrations of Awareness Days and Religious Holidays
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Retail Assistant - Samsung Experience Stores employer: Partner Retail Services (PRS&)
Contact Detail:
Partner Retail Services (PRS&) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - Samsung Experience Stores
✨Tip Number 1
Get to know the company! Research Samsung and their products so you can chat confidently about them during your interview. This shows you're genuinely interested and ready to help customers.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might need to assist a customer and role-play those situations. Being prepared will help you shine when it counts.
✨Tip Number 3
Network like a pro! Connect with current or former employees on LinkedIn. They can give you insider tips and maybe even put in a good word for you. Plus, it’s a great way to learn more about the company culture.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Retail Assistant - Samsung Experience Stores
Some tips for your application 🫡
Show Your Passion for People: When writing your application, let us see your genuine love for helping customers. Share examples of how you've built relationships in previous roles or experiences. We want to know that you care!
Highlight Your Tech Savvy: Since this role is all about Samsung products, make sure to mention your love for technology. Talk about any relevant experience or knowledge you have with tech products, as it’ll show us you’re the right fit for the job.
Be Adaptable in Your Writing: Retail can be fast-paced, so demonstrate your adaptability in your application. Use examples that showcase how you’ve thrived in changing environments or handled unexpected challenges. We appreciate flexibility!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you in the running for this exciting opportunity at Samsung Experience Stores.
How to prepare for a job interview at Partner Retail Services (PRS&)
✨Know Your Samsung Stuff
Before the interview, brush up on the latest Samsung products and technologies. Being able to discuss features and benefits will show your passion for tech and help you connect with the interviewers.
✨Show Off Your People Skills
Prepare examples of how you've provided excellent customer service in the past. Think about times when you went above and beyond to help someone, as this role is all about building relationships with customers.
✨Demonstrate Adaptability
Retail can be unpredictable, so be ready to share experiences where you thrived in a fast-paced environment. Highlight your ability to stay calm under pressure and deliver great service no matter the situation.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. This shows your interest in the role and the company. You might ask about training opportunities or how the team collaborates to maintain store standards.