At a Glance
- Tasks: Lead a dynamic team and deliver exceptional customer experiences at the Samsung Experience Store.
- Company: Join the innovative PRS & Samsung team in Norwich.
- Benefits: Competitive salary, bonus potential, employee discounts, and professional development opportunities.
- Other info: Exciting career growth and continuous learning in a vibrant environment.
- Why this job: Be part of a tech-savvy team and shape the future of retail.
- Qualifications: Proven leadership experience and a passion for technology.
The predicted salary is between 34000 - 37000 £ per year.
Location: Samsung Experience Store, Norwich
Hours: 40 Hours
Pay: £34,000 - £37,000 DOE
Bonus: 20% potential
Are you passionate about technology and providing exceptional customer experiences? Do you have a knack for leading and inspiring teams to achieve their best? If so, we have an exciting opportunity for you at the Samsung Experience Store in Norwich as an Assistant Manager!
Role Summary
As the Assistant Manager, you will play a crucial role in achieving the PRS & Samsung goals. You'll be responsible for aligning with the PRS & Samsung brand and ethos, while delivering inspirational customer service, maintaining operational compliance, and executing strategies that enrich our customers' lives through unrivalled interactions with Samsung products.
Core Responsibilities
- Health & Safety: Always ensure the safety and well-being of our customers and team members.
- Customer Focus: Champion our commitment to exceptional customer experiences and measures that ensure customer satisfaction.
- Leadership and Team Management: Managing and leading colleagues across all departments, providing direction, support, and encouragement to achieve their goals.
- Adherence to PRS Policies: Following and implementing PRS processes, guidelines, and policies to ensure operational compliance.
- Store Standards and Operations: Always maintaining the store's impeccable standards, guaranteeing a seamless and pleasant shopping experience for every customer.
- Store Manager Support: Deputise for the Store Manager in their absence, ensuring seamless operations.
- Shift Management: Handle key holding and general shift management to keep things running smoothly.
Skills And Experience
- Leadership Experience: Proven track record in people management, leadership, and direction.
- Effective Communication: Strong communication and influencing skills to inspire commitment and loyalty among your team.
- Adaptability: The ability to prioritise workloads and adapt quickly to changing circumstances, promoting the benefits of change to others.
- Commercial Acumen: A commercially minded approach to retail, understanding how to drive success.
- Passion for Technology: Embrace the Samsung eco-system and have a genuine love for all things tech.
- Continuous Learning: Constantly challenge your knowledge and drive your own learning journey.
- Management Experience: Previous management experience is a must, demonstrating your ability to lead and inspire a diverse team.
Why join us?
At PRS & Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You’ll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes Induction, FCA, Product, Customer Journey, and Management Development Programmes.
What We Can Offer You
- Samsung Employee Discount Portal
- Birthday Holiday
- Monthly Bonus Potential
- Seeded Devices – including the latest Flagship Device!
- Employee Assistance Platform
Assistant Manager - Samsung Experience Store in Norwich employer: Partner Retail Services (PRS&)
At PRS & Samsung, we pride ourselves on being an exceptional employer that fosters a vibrant work culture centred around technology and customer satisfaction. Located in the heart of Norwich, our Samsung Experience Store offers a dynamic environment where you can lead a passionate team, enjoy comprehensive training and development opportunities, and benefit from perks such as employee discounts and a generous bonus structure. Join us to not only advance your career but also to be part of a community that values innovation and excellence in customer service.
Contact Details:
Partner Retail Services (PRS&) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Samsung Experience Store in Norwich
✨Tip Number 1
Get to know the company inside out! Research Samsung's values and products so you can show your passion for tech during interviews. This will help us see how well you align with our ethos.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've inspired a team or handled challenges. We love hearing about your experiences, so be ready to share them in a way that highlights your skills.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider tips and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at the Samsung Experience Store.
We think you need these skills to ace Assistant Manager - Samsung Experience Store in Norwich
Some tips for your application 🫡
Show Your Passion for Tech:Make sure to highlight your love for technology in your application. We want to see how you connect with Samsung products and how that passion translates into exceptional customer experiences.
Leadership Experience Matters:Don’t forget to showcase your leadership skills! Share specific examples of how you've inspired and managed teams in the past. We’re looking for someone who can motivate others and drive success.
Tailor Your Application:Take the time to tailor your application to the role. Use keywords from the job description to demonstrate that you understand what we’re looking for. This shows us you’re serious about joining our team!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way to ensure your application gets to us directly, and you’ll find all the details you need there!
How to prepare for a job interview at Partner Retail Services (PRS&)
✨Know Your Tech
Brush up on your knowledge of Samsung products and the latest tech trends. Being able to discuss specific features and how they enhance customer experiences will show your passion for technology and help you stand out.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you inspired your colleagues and achieved goals together, as this role heavily relies on effective leadership.
✨Customer Experience is Key
Think about times when you've gone above and beyond for a customer. Be ready to share these stories during the interview, as demonstrating your commitment to exceptional customer service will resonate well with the interviewers.
✨Understand the Company Culture
Familiarise yourself with PRS & Samsung's values and ethos. Show that you align with their mission by discussing how you can contribute to their goals and maintain operational compliance while delivering top-notch service.
