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For Companies At a Glance
- Tasks: Engage customers, showcase Samsung products, and provide exceptional service in a dynamic retail environment.
- Company: Join the Samsung Experience Store team in London Stratford.
- Benefits: Competitive pay, employee discounts, monthly bonuses, and professional development opportunities.
- Why this job: Be part of a passionate team and grow your skills in tech retail.
- Qualifications: Passion for technology, excellent interpersonal skills, and adaptability in a fast-paced setting.
- Other info: Enjoy a supportive environment with continuous learning and career advancement.
The predicted salary is between 11 - 15 £ per hour.
Location: Samsung Experience Store, London Stratford
Pay: Standard - £13.21, Enhanced opportunity - £15.21, Bonus Potential - 20%
Hours: 12HR
Do you have a passion for people and technology? Do you thrive in a dynamic retail environment where you can connect with customers and introduce them to amazing products? If so, we have an exciting opportunity for you at the Samsung Experience Store in London Stratford.
Role Summary
As a Retail Assistant, you will play a vital role in delivering the goals of PRS& Samsung by embodying the brand's ethos and providing inspirational customer service. Your main focus will be on enriching customers' connected lives through unrivalled interactions, introducing them to Samsung's products and services.
Core Responsibilities
- Customer Training: Assist customers in understanding and utilising the full potential of Samsung products to enhance their experience.
- Customer Service: Be the friendly face of Samsung, delivering exceptional customer service that leaves a lasting impression.
- Customer Sales: Showcase Samsung products and services to customers, helping them find the perfect fit for their needs.
- L1 Device Repairs: Provide basic device repair services, resolving common issues promptly.
- Store Standards: Maintain a welcoming and organised store environment that reflects the brand.
- Health and Safety: Ensure compliance with health and safety regulations to create a safe shopping environment for customers and colleagues.
- Keeping Own Training Up to Date: Stay updated on the latest Samsung products and technologies to offer the best assistance to customers.
Skills And Experience
- Passionate about People: You genuinely care about customers and have excellent interpersonal skills to build strong relationships with them and your team.
- Commercially Minded: You understand the retail world and can combine your passion for technology with a results-driven approach.
- Adaptability: Embrace change and thrive in a fast-paced environment, providing exceptional service regardless of the circumstances.
- Love for Tech: You're not just tech-savvy, you have a genuine love for all things tech and enjoy staying up-to-date with the latest trends.
- Continuous Learning: You have a hunger for knowledge, always seeking to challenge yourself and expand your understanding of products and services.
Why join us?
At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You'll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product and customer journey.
What We Can Offer You
- Samsung Employee Discount Portal
- Birthday Holiday
- Monthly Bonus Potential
- Seeded Devices – including the latest Flagship Device
- Employee Assistance Platform
Retail Assistant in London employer: Partner Retail Services (PRS&)
Contact Detail:
Partner Retail Services (PRS&) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant in London
✨Tip Number 1
Get to know the company! Research Samsung and their products so you can chat confidently about them during your interview. Show us that you're not just a fan of tech, but also of the brand itself.
✨Tip Number 2
Practice your people skills! Role-play with a friend or family member to nail down how you'd approach customers in-store. We want to see your friendly face and hear how you’d make their shopping experience unforgettable.
✨Tip Number 3
Be ready to showcase your adaptability! Think of examples where you've thrived in fast-paced environments. We love candidates who can keep their cool and deliver top-notch service, no matter what.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us you’re serious about joining our team at the Samsung Experience Store.
We think you need these skills to ace Retail Assistant in London
Some tips for your application 🫡
Show Your Passion for Tech: When writing your application, let your love for technology shine through! Share any experiences you have with Samsung products or similar tech, and how they’ve impacted your life. We want to see that you’re not just applying for a job, but that you genuinely care about the products you'll be representing.
Highlight Your Customer Service Skills: Make sure to emphasise your interpersonal skills and any previous customer service experience. We’re looking for someone who can connect with customers and provide exceptional service, so share examples of how you've gone above and beyond in past roles!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Retail Assistant role at Samsung. Mention specific responsibilities from the job description and explain how your skills align with them. This shows us you’re serious about joining our team.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details you need about the role and our company culture there!
How to prepare for a job interview at Partner Retail Services (PRS&)
✨Know Your Tech
Brush up on the latest Samsung products and technologies before your interview. Being able to discuss features and benefits will show your passion for tech and help you connect with the interviewers.
✨Showcase Your People Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about situations where you went above and beyond to help a customer, as this aligns perfectly with the role's focus on building relationships.
✨Demonstrate Adaptability
Retail can be unpredictable, so be ready to share experiences where you've successfully adapted to change or handled challenging situations. This will highlight your ability to thrive in a dynamic environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, training opportunities, and team dynamics. This shows your genuine interest in the role and helps you determine if it's the right fit for you.