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For Companies At a Glance
- Tasks: Lead a dynamic team and deliver exceptional customer experiences at Samsung's flagship store.
- Company: Join the innovative PRS & Samsung team in London White City.
- Benefits: Enjoy competitive pay, bonuses, discounts, and professional development opportunities.
- Why this job: Be part of a tech-savvy team that values growth and customer satisfaction.
- Qualifications: Proven leadership experience and a passion for technology are essential.
- Other info: Exciting career advancement and continuous learning in a vibrant retail environment.
The predicted salary is between 34000 - 43000 £ per year.
Location: Samsung Experience Store, White City
Hours: 40 Hours
Pay: £40,000 - £43,000 DOE
Bonus: 20% potential
Are you passionate about technology and providing exceptional customer experiences? Do you have a knack for leading and inspiring teams to achieve their best? If so, we have an exciting opportunity for you at the Samsung Experience Store in London White City as an Assistant Manager.
Role Summary
As the Assistant Manager, you will play a crucial role in achieving the PRS& Samsung goals. You will be responsible for aligning with the PRS& Samsung brand and ethos, while delivering inspirational customer service, maintaining operational compliance, and executing strategies that enrich our customers' lives through unrivalled interactions with Samsung products.
Core Responsibilities
- Health & Safety: Always ensure the safety and well-being of our customers and team members.
- Customer Focus: Champion our commitment to exceptional customer experiences and measures that ensure customer satisfaction.
- Leadership and Team Management: Managing and leading colleagues across all departments, providing direction, support, and encouragement to achieve their goals.
- Adherence to PRS Policies: Following and implementing PRS processes, guidelines, and policies to ensure operational compliance.
- Store Standards and Operations: Always maintaining the store's impeccable standards, guaranteeing a seamless and pleasant shopping experience for every customer.
- Store Manager Support: Deputise for the Store Manager in their absence, ensuring seamless operations.
- Shift Management: Handle key holding and general shift management to keep things running smoothly.
Skills And Experience
- Leadership Experience: Proven track record in people management, leadership, and direction.
- Effective Communication: Strong communication and influencing skills to inspire commitment and loyalty among your team.
- Adaptability: The ability to prioritise workloads and adapt quickly to changing circumstances, promoting the benefits of change to others.
- Commercial Acumen: A commercially minded approach to retail, understanding how to drive success.
- Passion for Technology: Embrace the Samsung eco-system and have a genuine love for all things tech.
- Continuous Learning: Constantly challenge your knowledge and drive your own learning journey.
- Management Experience: Previous management experience is a must, demonstrating your ability to lead and inspire a diverse team.
Why join us?
At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You will be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product, Customer Journey, and Management Development Programmes.
What We Can Offer You
- Samsung Employee Discount Portal
- Birthday Holiday
- Monthly Bonus Potential
- Seeded Devices – including the latest Flagship Device
- Employee Assistance Platform
Assistant Manager in London employer: Partner Retail Services (PRS&)
Contact Detail:
Partner Retail Services (PRS&) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in London
✨Tip Number 1
Get to know the company inside out! Research Samsung's values and culture, and think about how your experience aligns with their mission. This will help you stand out during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info about the role and even lead to referrals, which can be a game-changer in landing that Assistant Manager position.
✨Tip Number 3
Prepare for the interview by practising common questions related to leadership and customer service. Think of specific examples from your past experiences that demonstrate your skills. We want to see how you can inspire and manage a team effectively!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the Samsung Experience Store team. Let’s get you that dream job!
We think you need these skills to ace Assistant Manager in London
Some tips for your application 🫡
Show Your Passion for Tech: Make sure to highlight your love for technology in your application. We want to see how you connect with Samsung products and how that passion translates into exceptional customer experiences.
Tailor Your Application: Don’t just send a generic CV and cover letter. Take the time to align your skills and experiences with the specific responsibilities of the Assistant Manager role. We appreciate when candidates show they understand what we’re all about!
Demonstrate Leadership Skills: Since this role involves managing and inspiring a team, be sure to showcase your leadership experience. Share examples of how you've motivated others and achieved results in previous roles – we love to see that!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Partner Retail Services (PRS&)
✨Know Your Tech
Brush up on your knowledge of Samsung products and the latest tech trends. Being able to discuss specific features and how they enhance customer experiences will show your passion for technology and impress the interviewers.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or managed a project. Highlight how you inspired your colleagues and achieved results, as this role heavily focuses on leadership and team management.
✨Customer Experience is Key
Think of scenarios where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your commitment to exceptional customer service, which is crucial for this position.
✨Understand the Company Culture
Familiarise yourself with PRS& Samsung's values and ethos. Show that you align with their mission by discussing how you can contribute to their goals and maintain operational compliance while delivering outstanding service.