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For Companies At a Glance
- Tasks: Lead a dynamic team and deliver exceptional customer experiences at Samsung.
- Company: Join the innovative Samsung Experience Store in Bristol.
- Benefits: Competitive salary, bonus potential, employee discounts, and professional development.
- Why this job: Shape your future in tech retail while inspiring others and embracing innovation.
- Qualifications: Proven leadership experience and a passion for technology.
- Other info: Opportunities for continuous learning and career advancement await you.
The predicted salary is between 33000 - 36000 £ per year.
Location: Samsung Experience Store, Bristol
Hours: 40 Hours
Pay: £33,000 - £36,000 DOE
Bonus: 20% potential
Are you passionate about technology and providing exceptional customer experiences? Do you have a knack for leading and inspiring teams to achieve their best? If so, we have an exciting opportunity for you at the Samsung Experience Store in Bristol.
Role Summary
As the Assistant Manager, you will play a crucial role in achieving the PRS& Samsung goals. You will be responsible for aligning with the PRS& Samsung brand and ethos, while delivering inspirational customer service, maintaining operational compliance, and executing strategies that enrich our customers' lives through unrivalled interactions with Samsung products.
Core Responsibilities
- Health & Safety: Always ensure the safety and well-being of our customers and team members.
- Customer Focus: Champion our commitment to exceptional customer experiences and measures that ensure customer satisfaction.
- Leadership and Team Management: Managing and leading colleagues across all departments, providing direction, support, and encouragement to achieve their goals.
- Adherence to PRS Policies: Following and implementing PRS processes, guidelines, and policies to ensure operational compliance.
- Store Standards and Operations: Always maintaining the store's impeccable standards, guaranteeing a seamless and pleasant shopping experience for every customer.
- Store Manager Support: Deputise for the Store Manager in their absence, ensuring seamless operations.
- Shift Management: Handle key holding and general shift management to keep things running smoothly.
Skills And Experience
- Leadership Experience: Proven track record in people management, leadership, and direction.
- Effective Communication: Strong communication and influencing skills to inspire commitment and loyalty among your team.
- Adaptability: The ability to prioritise workloads and adapt quickly to changing circumstances, promoting the benefits of change to others.
- Commercial Acumen: A commercially minded approach to retail, understanding how to drive success.
- Passion for Technology: Embrace the Samsung eco-system and have a genuine love for all things tech.
- Continuous Learning: Constantly challenge your knowledge and drive your own learning journey.
- Management Experience: Previous management experience is a must, demonstrating your ability to lead and inspire a diverse team.
Why join us?
At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You will be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product, Customer Journey, and Management Development Programmes.
What We Can Offer You
- Samsung Employee Discount Portal
- Birthday Holiday
- Monthly Bonus Potential
- Seeded Devices – including the latest Flagship Device
- Employee Assistance Platform
Assistant Manager in Bristol employer: Partner Retail Services (PRS&)
Contact Detail:
Partner Retail Services (PRS&) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager in Bristol
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching Samsung and PRS&. Understand their values and how they align with your own. This will help you connect better during the interview and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Prepare for common interview questions related to leadership and customer service. Think of examples from your past experiences that showcase your skills. We all know that confidence is key, so rehearse with a friend or in front of the mirror!
✨Tip Number 3
Dress to impress! Make sure you look the part when you walk into the interview. A smart appearance shows that you take the opportunity seriously and respect the company's standards. Plus, it’ll boost your confidence!
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds. And remember, if you haven’t already, apply through our website for a smoother process!
We think you need these skills to ace Assistant Manager in Bristol
Some tips for your application 🫡
Show Your Passion for Tech: Make sure to highlight your love for technology in your application. We want to see how you connect with Samsung products and how that passion translates into exceptional customer experiences.
Tailor Your Application: Don’t just send a generic CV and cover letter. Take the time to align your skills and experiences with the specific responsibilities and values mentioned in the job description. It shows us you’re genuinely interested!
Highlight Leadership Experience: Since this role is all about leading and inspiring teams, be sure to showcase your previous management experience. Share examples of how you've motivated your team and achieved goals together.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at Partner Retail Services (PRS&)
✨Know Your Tech
Brush up on your knowledge of Samsung products and the latest tech trends. Being able to discuss specific features and how they enhance customer experiences will show your passion for technology and impress the interviewers.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you successfully led a team or managed a project. Highlight how you inspired your colleagues and achieved goals together, as this role heavily focuses on leadership and team management.
✨Customer Experience is Key
Think of scenarios where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your commitment to exceptional customer service, which is crucial for the Assistant Manager role.
✨Understand the Company Culture
Familiarise yourself with PRS& Samsung's values and ethos. Show that you align with their mission by discussing how you can contribute to maintaining store standards and operational compliance while enhancing the customer journey.