At a Glance
- Tasks: Lead a dynamic team and deliver exceptional customer experiences at the Samsung Experience Store.
- Company: Join PRS& Samsung, a leader in tech retail with a vibrant culture.
- Benefits: Enjoy competitive pay, bonuses, discounts, and well-being support.
- Other info: Access to continuous learning and career advancement opportunities.
- Why this job: Shape your future in tech while inspiring others and embracing innovation.
- Qualifications: Proven leadership experience and a passion for technology are essential.
The predicted salary is between 40000 - 43000 £ per year.
Location: Samsung Experience Store, Oxford St
Hours: 40 Hours
Pay: £40,000 - £43,000 DOE
Bonus: 20% potential
Role Summary
As the Assistant Manager, you will play a crucial role in achieving PRS& Samsung goals. You will be responsible for aligning with the PRS& Samsung brand and ethos, while delivering inspirational customer service, maintaining operational compliance, and executing strategies that enrich our customers' lives through unrivalled interactions with Samsung products.
Core Responsibilities
- Health & Safety: Always ensure the safety and well-being of our customers and team members.
- Customer Focus: Champion our commitment to exceptional customer experiences and measures that ensure customer satisfaction.
- Leadership and Team Management: Managing and leading colleagues across all departments, providing direction, support, and encouragement to achieve their goals.
- Adherence to PRS Policies: Following and implementing PRS processes, guidelines, and policies to ensure operational compliance.
- Store Standards and Operations: Always maintaining the store's impeccable standards, guaranteeing a seamless and pleasant shopping experience for every customer.
- Store Manager Support: Deputise for the Store Manager in their absence, ensuring seamless operations.
- Shift Management: Handle key holding and general shift management to keep things running smoothly.
Skills & Experience
- Leadership Experience: Proven track record in people management, leadership, and direction.
- Effective Communication: Strong communication and influencing skills to inspire commitment and loyalty among your team.
- Adaptability: The ability to prioritise workloads and adapt quickly to changing circumstances, promoting the benefits of change to others.
- Commercial Acumen: A commercially minded approach to retail, understanding how to drive success.
- Passion for Technology: Embrace the Samsung eco-system and have a genuine love for all things tech.
- Continuous Learning: Constantly challenge your knowledge and drive your own learning journey.
- Management Experience: Previous management experience is a must, demonstrating your ability to lead and inspire a diverse team.
Why Join Us?
At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You’ll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to) Induction, FCA, Product, Customer Journey, and Management Development Programmes.
What We Can Offer You
- Samsung Employee Discount Portal
- Birthday Holiday
- Perks and Rewards (Discounts across multiple retailers)
- Monthly Bonus Potential
- Well-being Tools and Platform
- Mental Health First Aid Access
- Seeded Devices – including the latest Flagship Device!
- Employee Assistance Platform
- Annual partnership with National Charities
- Celebrations of Awareness Days and Religious Holidays
Job Details
- Seniority level – Mid-Senior level
- Employment type – Full-time
- Job function – Business Development and Sales
- Industry – Retail
Assistant Manager - Samsung Experience Store employer: Partner Retail Services (PRS&)
At PRS & Samsung, we pride ourselves on being an exceptional employer that fosters a vibrant work culture centred around technology and customer satisfaction. Located in Leicester, our Samsung Experience Store offers a supportive environment where you can grow your skills through dedicated training and development opportunities, while enjoying benefits like employee discounts and a monthly bonus potential. Join us to be part of a passionate team that values your contributions and encourages continuous learning in the dynamic world of tech retail.
Contact Details:
Partner Retail Services (PRS&) Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Samsung Experience Store
✨Tip Number 1
Get to know the company inside out! Research PRS& and Samsung's values, products, and recent news. This will help you connect your experience with their goals during interviews.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for landing the Assistant Manager role.
✨Tip Number 3
Prepare for situational questions! Think of examples from your past leadership roles that showcase your ability to manage teams and deliver exceptional customer service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining the team.
We think you need these skills to ace Assistant Manager - Samsung Experience Store
Some tips for your application 🫡
Show Your Passion for Tech:Make sure to highlight your love for technology in your application. We want to see how you embrace the Samsung ecosystem and how that passion translates into exceptional customer experiences.
Tailor Your Experience:When writing your application, align your previous management experience with the responsibilities of the Assistant Manager role. We’re looking for leaders who can inspire and support their teams, so share specific examples that showcase your skills.
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and fit for the role. Avoid fluff and focus on what makes you a great candidate!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at the Samsung Experience Store.
How to prepare for a job interview at Partner Retail Services (PRS&)
✨Know Your Samsung Stuff
Before the interview, brush up on your knowledge of Samsung products and their ecosystem. Familiarise yourself with the latest tech trends and how they relate to customer experiences. This will show your passion for technology and help you connect with the brand's ethos.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you motivated your colleagues and achieved goals together. This is crucial for the Assistant Manager role, so make sure to demonstrate your leadership style.
✨Customer Service is Key
Think of specific instances where you went above and beyond for a customer. Be ready to discuss how you ensure exceptional customer experiences and how you handle difficult situations. This will align perfectly with the company's commitment to customer satisfaction.
✨Be Ready to Adapt
The retail environment can change rapidly, so be prepared to discuss how you've adapted to new challenges in the past. Share examples that showcase your flexibility and ability to prioritise tasks effectively, which is essential for managing shifts and store operations.
