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For Companies At a Glance
- Tasks: Lead a dynamic team, ensuring exceptional customer experiences and operational excellence.
- Company: Join Partner Retail Services at the Samsung Experience Store, a hub for tech enthusiasts.
- Benefits: Enjoy a competitive salary, bonuses, employee discounts, and well-being support.
- Why this job: Grow your leadership skills in a vibrant tech environment while making a real impact.
- Qualifications: Previous management experience and a passion for technology are essential.
- Other info: Comprehensive training provided to help you excel in your role.
The predicted salary is between 19800 - 33000 £ per year.
Overview
Trainee Assistant Manager – Samsung Experience Store
Join to apply for the Trainee Assistant Manager – Samsung Experience Store role at Partner Retail Services (PRS&)
Location: Samsung Experience Store, Leicester
Hours: 40 Hours
Pay: £33,000
Bonus: 20% potential OTE £39,600 with Additional Incentives throughout the year!
Are you passionate about technology and providing exceptional customer experiences? Do you have a knack for leading and inspiring teams to achieve their best? If so, we have an exciting opportunity for you at the Samsung Experience Store in Leicester as a Trainee Assistant Manager!
We are currently seeking candidates who are looking to make the step up to a management role, who we can train and mould into a strong leader and help expand our growing team. If you’re a supervisor or have previous supervisor experience and are looking for your opportunity to grow, this might be the perfect opportunity for you.
Role Summary
As the Assistant Manager, you will play a crucial role in achieving the PRS& Samsung goals. You\’ll be responsible for aligning with the PRS& Samsung brand and ethos, while delivering inspirational customer service, maintaining operational compliance, and executing strategies that enrich our customers\’ lives through unrivalled interactions with Samsung products.
Core Responsibilities
- Health & Safety: Always ensure the safety and well-being of our customers and team members.
- Customer Focus: Champion our commitment to exceptional customer experiences and measures that ensure customer satisfaction.
- Leadership and Team Management: Managing and leading colleagues across all departments, providing direction, support, and encouragement to achieve their goals.
- Adherence to PRS Policies: Following and implementing PRS processes, guidelines, and policies to ensure operational compliance.
- Store Standards and Operations: Always maintaining the stores impeccable standards, guaranteeing a seamless and pleasant shopping experience for every customer.
- Store Manager Support: Deputise for the Store Manager in their absence, ensuring seamless operations.
- Shift Management: Handle key holding and general shift management to keep things running smoothly.
Skills And Experience
- Leadership Experience: Proven track record in people management, leadership, and direction.
- Effective Communication: Strong communication and influencing skills to inspire commitment and loyalty among your team.
- Adaptability: The ability to prioritise workloads and adapt quickly to changing circumstances, promoting the benefits of change to others.
- Commercial Acumen: A commercially minded approach to retail, understanding how to drive success.
- Passion for Technology: Embrace the Samsung eco-system and have a genuine love for all things tech.
- Continuous Learning: Constantly challenge your knowledge and drive your own learning journey.
- Management Experience: Previous management experience is a must, demonstrating your ability to lead and inspire a diverse team.
Why join us?
At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You\’ll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product, Customer Journey, and Management Development Programmes.
What We Can Offer You
- Samsung Employee Discount Portal
- Birthday Holiday
- Perks and Rewards (Discounts across multiple retailers)
- Monthly Bonus Potential
- Well-being Tools and Platform
- Mental Health First Aid Access
- Seeded Devices including the latest Flagship Device
- Employee Assistance Platform
- Annual partnership with National Charities
- Celebrations of Awareness Days and Religious Holidays
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Trainee Assistant Manager - Samsung Experience Store employer: Partner Retail Services (PRS&)
Contact Detail:
Partner Retail Services (PRS&) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Assistant Manager - Samsung Experience Store
✨Tip Number 1
Familiarise yourself with Samsung's product range and ethos. Being knowledgeable about their latest technology will not only impress during interviews but also show your genuine passion for the brand.
✨Tip Number 2
Demonstrate your leadership skills by sharing specific examples from your previous roles. Highlight how you've successfully managed teams or projects, as this is crucial for the Trainee Assistant Manager position.
✨Tip Number 3
Network with current employees at the Samsung Experience Store or similar retail environments. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage in your application.
✨Tip Number 4
Prepare to discuss your approach to customer service. Think of examples where you've gone above and beyond to ensure customer satisfaction, as this aligns perfectly with the role's focus on exceptional customer experiences.
We think you need these skills to ace Trainee Assistant Manager - Samsung Experience Store
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership and customer service. Emphasise any previous supervisory roles and your passion for technology, as these are key aspects of the Trainee Assistant Manager position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the Samsung brand. Discuss how your skills align with the responsibilities outlined in the job description, particularly in team management and customer focus.
Showcase Your Leadership Skills: In your application, provide specific examples of how you've successfully led teams or managed projects in the past. Highlight your ability to inspire and motivate others, as this is crucial for the role.
Research PRS& and Samsung: Familiarise yourself with PRS& and Samsung's values and mission. Mentioning this knowledge in your application can demonstrate your genuine interest in the company and its culture.
How to prepare for a job interview at Partner Retail Services (PRS&)
✨Show Your Passion for Technology
Make sure to express your enthusiasm for technology during the interview. Share specific examples of how you've engaged with Samsung products or similar tech, and explain why you love them. This will demonstrate your genuine interest in the role.
✨Highlight Leadership Experience
Since this role requires strong leadership skills, be prepared to discuss your previous management experiences. Share stories that showcase your ability to lead a team, resolve conflicts, and inspire others to achieve their goals.
✨Demonstrate Customer Focus
Prepare to talk about how you prioritise customer satisfaction. Think of instances where you went above and beyond to ensure a positive customer experience, as this aligns perfectly with the company's ethos.
✨Understand the Brand and Values
Research PRS& and Samsung's brand values before the interview. Be ready to discuss how you can embody these values in your role as a Trainee Assistant Manager, particularly in terms of operational compliance and maintaining store standards.
