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For Companies At a Glance
- Tasks: Engage customers and showcase Samsung products while providing top-notch service.
- Company: Join the dynamic team at PRS& Samsung, a leader in tech retail.
- Benefits: Enjoy employee discounts, monthly bonuses, and well-being support.
- Why this job: Be part of a passionate team and grow your skills in a fast-paced environment.
- Qualifications: Must love technology, have great people skills, and be adaptable.
- Other info: Flexible part-time hours with opportunities for training and career advancement.
Retail Assistant – Samsung Experience Store – Part Time
Join to apply for the Retail Assistant – Samsung Experience Store – Part Time role at Partner Retail Services (PRS&)
Retail Assistant – Samsung Experience Store – Part Time
Join to apply for the Retail Assistant – Samsung Experience Store – Part Time role at Partner Retail Services (PRS&)
Get AI-powered advice on this job and more exclusive features.
Location: Samsung Experience Store, Canary Wharf
Hours: 18HR
Pay: Standard – £13.21ph
Enhanced opportunity – £15.21ph
Bonus Potential – 20%
Do you have a passion for people and technology? Do you thrive in a dynamic retail environment where you can connect with customers and introduce them to amazing products? If so, we have an exciting opportunity for you at the Samsung Experience Store in Canary Wharf
Role Summary
As a Retail Assistant, you will play a vital role in delivering the goals of PRS& Samsung by embodying the brand’s ethos and providing inspirational customer service. Your main focus will be on enriching customers’ connected lives through unrivalled interactions, introducing them to Samsung’s products and services.
Core Responsibilities
- Customer Training: Assist customers in understanding and utilising the full potential of Samsung products to enhance their experience.
- Customer Service: Be the friendly face of Samsung, delivering exceptional customer service that leaves a lasting impression.
- Customer Sales: Showcase Samsung products and services to customers, helping them find the perfect fit for their needs.
- L1 Device Repairs: Provide basic device repair services, resolving common issues promptly.
- Store Standards: Maintain a welcoming and organised store environment that reflects the brand.
- Health and Safety: Ensure compliance with health and safety regulations to create a safe shopping environment for customers and colleagues.
- Keeping Own Training Up to Date: Stay updated on the latest Samsung products and technologies to offer the best assistance to customers.
Skills And Experience
- Passionate about People: You genuinely care about customers and have excellent interpersonal skills to build strong relationships with them and your team.
- Commercially Minded: You understand the retail world and can combine your passion for technology with a results-driven approach.
- Adaptability: Embrace change and thrive in a fast-paced environment, providing exceptional service regardless of the circumstances
- Love for Tech: You’re not just tech-savvy, you have a genuine love for all things tech and enjoy staying up-to-date with the latest trends
- Continuous Learning: You have a hunger for knowledge, always seeking to challenge yourself and expand your understanding of products and services.
Why join us?
At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You’ll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product and customer journey.
What We Can Offer You
- Samsung Employee Discount Portal
- Birthday Holiday
- Perks and Rewards (Discounts across multiple retailers)
- Monthly Bonus Potential
- Well- being Tools and Platform
- Mental Health First Aid Access
- Seeded Devices – including the latest Flagship Device!
- Employee Assistance Platform
- Annual partnership with National Charities
- Celebrations of Awareness Days and Religious Holidays
#INDLOW
Seniority level
-
Seniority level
Entry level
Employment type
-
Employment type
Part-time
Job function
-
Job function
Sales and Business Development
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Industries
Retail
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Retail Assistant - Samsung Experience Store - Part Time employer: Partner Retail Services (PRS&)
Contact Detail:
Partner Retail Services (PRS&) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant - Samsung Experience Store - Part Time
✨Tip Number 1
Familiarise yourself with Samsung's latest products and technologies. Being knowledgeable about their offerings will not only help you connect with customers but also demonstrate your genuine passion for tech during the interview.
✨Tip Number 2
Practice your customer service skills by engaging with friends or family as if they were customers. This will help you refine your ability to provide exceptional service, which is crucial for this role.
✨Tip Number 3
Visit the Samsung Experience Store before your interview to get a feel for the environment. Observe how staff interact with customers and take note of the store layout and product displays.
✨Tip Number 4
Showcase your adaptability by preparing examples of how you've successfully handled change or challenges in previous roles. This will highlight your ability to thrive in a fast-paced retail environment.
We think you need these skills to ace Retail Assistant - Samsung Experience Store - Part Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Retail Assistant role. Emphasise your customer service experience, tech-savviness, and any previous retail roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and people. Mention specific examples of how you've provided excellent customer service in the past and why you're excited about working at the Samsung Experience Store.
Showcase Your Tech Knowledge: In your application, demonstrate your love for technology. Mention any Samsung products you are familiar with and how you stay updated on the latest trends. This will show your genuine interest in the brand.
Highlight Adaptability: Retail environments can be fast-paced and ever-changing. Include examples in your application that illustrate your ability to adapt to new situations and challenges while maintaining a positive attitude.
How to prepare for a job interview at Partner Retail Services (PRS&)
✨Show Your Passion for Technology
Make sure to express your genuine love for technology during the interview. Share examples of how you've engaged with tech products in the past, and be ready to discuss the latest Samsung innovations that excite you.
✨Demonstrate Excellent Customer Service Skills
Prepare to showcase your interpersonal skills by discussing previous experiences where you provided exceptional customer service. Think of specific instances where you went above and beyond to help a customer.
✨Be Ready for Role-Playing Scenarios
Expect to participate in role-playing exercises that simulate customer interactions. Practice how you would introduce Samsung products and handle common customer queries or complaints to demonstrate your adaptability.
✨Research Samsung's Products and Services
Familiarise yourself with Samsung's product range and services before the interview. Being knowledgeable about their offerings will not only impress the interviewers but also help you answer questions confidently.
