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- Tasks: Lead a dynamic team at the Samsung Experience Store, ensuring exceptional customer service and operational excellence.
- Company: Join Partner Retail Services (PRS&) and be part of the innovative Samsung brand.
- Benefits: Enjoy perks like employee discounts, monthly bonuses, and well-being tools.
- Why this job: This role offers growth opportunities in tech retail and a chance to inspire others.
- Qualifications: Previous management experience and a passion for technology are essential.
- Other info: Receive comprehensive training and support for your professional development.
The predicted salary is between 27000 - 30000 £ per year.
Join to apply for the Assistant Manager – Samsung Experience Store role at Partner Retail Services (PRS&)
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Join to apply for the Assistant Manager – Samsung Experience Store role at Partner Retail Services (PRS&)
Location: Samsung Experience Store, Bristol
Hours: 40 Hours
Pay: £33,000 – £36,000
Bonus: 20% potential OTE £39,600 – £43,200 with Additional Incentives throughout the year!
Are you passionate about technology and providing exceptional customer experiences? Do you have a knack for leading and inspiring teams to achieve their best? If so, we have an exciting opportunity for you at the Samsung Experience Store in London Bristol as an Assistant Manager!
Role Summary
As the Assistant Manager, you will play a crucial role in achieving the PRS& Samsung goals. You\’ll be responsible for aligning with the PRS& Samsung brand and ethos, while delivering inspirational customer service, maintaining operational compliance, and executing strategies that enrich our customers\’ lives through unrivalled interactions with Samsung products.
Core Responsibilities
- Health & Safety: Always ensure the safety and well-being of our customers and team members.
- Customer Focus: Champion our commitment to exceptional customer experiences and measures that ensure customer satisfaction.
- Leadership and Team Management: Managing and leading colleagues across all departments, providing direction, support, and encouragement to achieve their goals.
- Adherence to PRS Policies: Following and implementing PRS processes, guidelines, and policies to ensure operational compliance.
- Store Standards and Operations: Always maintaining the stores impeccable standards, guaranteeing a seamless and pleasant shopping experience for every customer.
- Store Manager Support: Deputise for the Store Manager in their absence, ensuring seamless operations.
- Shift Management: Handle key holding and general shift management to keep things running smoothly.
Skills And Experience
- Leadership Experience: Proven track record in people management, leadership, and direction.
- Effective Communication: Strong communication and influencing skills to inspire commitment and loyalty among your team.
- Adaptability: The ability to prioritise workloads and adapt quickly to changing circumstances, promoting the benefits of change to others.
- Commercial Acumen: A commercially minded approach to retail, understanding how to drive success.
- Passion for Technology: Embrace the Samsung eco-system and have a genuine love for all things tech.
- Continuous Learning: Constantly challenge your knowledge and drive your own learning journey.
- Management Experience: Previous management experience is a must, demonstrating your ability to lead and inspire a diverse team.
Why join us?
At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You’ll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product, Customer Journey, and Management Development Programmes.
What We Can Offer You
- Samsung Employee Discount Portal
- Birthday Holiday
- Perks and Rewards (Discounts across multiple retailers)
- Monthly Bonus Potential
- Well- being Tools and Platform
- Mental Health First Aid Access
- Seeded Devices – including the latest Flagship Device!
- Employee Assistance Platform
- Annual partnership with National Charities
- Celebrations of Awareness Days and Religious Holidays
#INDHIGH
Seniority level
-
Seniority level
Mid-Senior level
Employment type
-
Employment type
Full-time
Job function
-
Job function
Business Development and Sales
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Industries
Retail
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Assistant Manager - Samsung Experience Store employer: Partner Retail Services (PRS&)
Contact Detail:
Partner Retail Services (PRS&) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Samsung Experience Store
✨Tip Number 1
Familiarise yourself with Samsung's product range and ethos. Being knowledgeable about their latest technology and how it enhances customer experiences will help you stand out during interviews.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in the past. Highlight specific instances where you inspired your team to achieve goals or improve customer satisfaction.
✨Tip Number 3
Demonstrate your adaptability by discussing situations where you've effectively handled change or challenges in a retail environment. This will show that you're ready to thrive in a dynamic setting like the Samsung Experience Store.
✨Tip Number 4
Network with current or former employees of PRS& or Samsung. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Assistant Manager role.
We think you need these skills to ace Assistant Manager - Samsung Experience Store
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership and customer service, as these are key for the Assistant Manager role. Use specific examples that demonstrate your ability to manage teams and enhance customer experiences.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology and how it aligns with Samsung's ethos. Mention your management experience and how you can contribute to achieving PRS& Samsung's goals.
Showcase Your Skills: Emphasise your effective communication and adaptability skills in your application. Provide examples of how you've successfully led teams and managed operations in previous roles.
Research the Company: Familiarise yourself with PRS& and Samsung's values and mission. This will help you align your application with their expectations and show that you're genuinely interested in the role.
How to prepare for a job interview at Partner Retail Services (PRS&)
✨Show Your Passion for Technology
Make sure to express your enthusiasm for technology during the interview. Share specific examples of how you've engaged with Samsung products or similar tech, and explain why you love them. This will demonstrate your genuine interest in the role.
✨Highlight Leadership Experience
Prepare to discuss your previous management roles and how you've successfully led teams. Use concrete examples to illustrate your leadership style and how you've inspired your team to achieve their goals, as this is crucial for the Assistant Manager position.
✨Emphasise Customer Focus
Be ready to talk about your approach to customer service. Share instances where you've gone above and beyond to ensure customer satisfaction, as this aligns with the company's commitment to exceptional customer experiences.
✨Demonstrate Adaptability
Discuss situations where you've had to adapt quickly to changes in the workplace. Highlight your ability to prioritise tasks and manage workloads effectively, showcasing your flexibility and readiness to embrace change.
