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For Companies At a Glance
- Tasks: Lead a passionate team to deliver exceptional customer experiences at the Samsung Experience Store.
- Company: Join PRS& Samsung, a leader in tech retail with a vibrant culture.
- Benefits: Enjoy competitive pay, bonuses, discounts, and well-being support.
- Why this job: Be part of an innovative team that embraces technology and customer satisfaction.
- Qualifications: Previous management experience and a passion for technology are essential.
- Other info: Opportunities for growth and professional development await you!
The predicted salary is between 33000 - 36000 £ per year.
Overview
Join to apply for the Assistant Manager – Samsung Experience Store role at Partner Retail Services (PRS&)
Location: Samsung Experience Store, Trafford Centre
Hours: 40 Hours
Pay: £33,000 – £36,000
Bonus: 20% potential OTE £39,600 – £43,200 with Additional Incentives throughout the year
Are you passionate about technology and providing exceptional customer experiences? Do you have a knack for leading and inspiring teams to achieve their best? This opportunity is at the Samsung Experience Store in Trafford Centre as an Assistant Manager.
Role Summary
As the Assistant Manager, you will play a crucial role in achieving the PRS& Samsung goals. You will align with the PRS& Samsung brand and ethos, while delivering inspirational customer service, maintaining operational compliance, and executing strategies that enrich customers\\\’ lives through unrivalled interactions with Samsung products.
Core Responsibilities
- Health & Safety: Ensure the safety and well-being of customers and team members.
- Customer Focus: Champion exceptional customer experiences and measures that ensure customer satisfaction.
- Leadership and Team Management: Lead colleagues across all departments, providing direction, support, and encouragement to achieve goals.
- Adherence to PRS Policies: Follow PRS processes, guidelines, and policies to ensure operational compliance.
- Store Standards and Operations: Maintain the store\\\’s impeccable standards to guarantee a seamless shopping experience.
- Store Manager Support: Deputise for the Store Manager in their absence.
- Shift Management: Manage key holding and general shift operations.
Skills and Experience
- Leadership Experience: Proven track record in people management, leadership, and direction.
- Effective Communication: Strong communication and influencing skills.
- Adaptability: Ability to prioritise workloads and adapt quickly to changing circumstances.
- Commercial Acumen: Commercially minded approach to retail.
- Passion for Technology: Embrace the Samsung ecosystem and love for tech.
- Continuous Learning: Commit to ongoing learning and development.
- Management Experience: Previous management experience is essential.
Why join us?
At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You’ll be part of an enthusiastic team that shares a passion for technology and customer satisfaction. There are opportunities for learning and career advancement. A Learning and Development team provides professional training in the role (Induction, FCA, Product, Customer Journey, and Management Development Programmes).
What We Can Offer You
- Samsung Employee Discount Portal
- Birthday Holiday
- Perks and Rewards (Discounts across multiple retailers)
- Monthly Bonus Potential
- Well-being Tools and Platform
- Mental Health First Aid Access
- Seeded Devices – including the latest Flagship Device
- Employee Assistance Platform
- Annual partnership with National Charities
- Celebrations of Awareness Days and Religious Holidays
Job Details
- Seniority level: Mid-Senior level
- Employment type: Full-time
- Job function: Business Development and Sales
- Industries: Retail
Referrals increase your chances of interviewing at Partner Retail Services (PRS&) by 2x
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Assistant Manager - Samsung Experience Store employer: Partner Retail Services (PRS&)
Contact Detail:
Partner Retail Services (PRS&) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Samsung Experience Store
✨Tip Number 1
Get to know the Samsung Experience Store inside out! Familiarise yourself with their products and services, so you can chat confidently about them during your interview. This shows your passion for tech and helps you connect with the team.
✨Tip Number 2
Practice your leadership stories! Think of examples where you've inspired a team or handled a tricky situation. We want to hear how you’ve made a difference in previous roles, so be ready to share those experiences.
✨Tip Number 3
Show off your customer service skills! Prepare to discuss how you’ve gone above and beyond for customers in the past. This role is all about creating exceptional experiences, so let your passion shine through.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace Assistant Manager - Samsung Experience Store
Some tips for your application 🫡
Show Your Passion for Technology: Make sure to highlight your love for tech in your application. We want to see how you connect with Samsung products and how that passion translates into exceptional customer experiences.
Demonstrate Leadership Skills: Since this role is all about leading a team, share specific examples of your leadership experience. We’re looking for stories that showcase how you’ve inspired and managed teams to achieve their goals.
Tailor Your Application: Don’t just send a generic CV! Tailor your application to reflect the skills and experiences mentioned in the job description. We appreciate when candidates take the time to align their background with our needs.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Partner Retail Services (PRS&)
✨Know Your Tech
Brush up on your knowledge of Samsung products and the latest tech trends. Being able to discuss specific features and how they enhance customer experiences will show your passion for technology and make you stand out.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you inspired your colleagues to achieve their goals, as this role requires strong leadership and team management.
✨Customer-Centric Mindset
Think about how you can champion exceptional customer experiences. Be ready to share instances where you went above and beyond for customers, demonstrating your commitment to customer satisfaction and operational compliance.
✨Understand PRS& Values
Familiarise yourself with PRS& policies and the brand ethos. During the interview, align your answers with their values and demonstrate how you can contribute to maintaining store standards and achieving company goals.
