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For Companies At a Glance
- Tasks: Lead a dynamic team and deliver exceptional customer experiences in a tech-savvy environment.
- Company: Join the Samsung Experience Store on Oxford St, a hub for tech enthusiasts.
- Benefits: Enjoy a competitive salary, bonus potential, employee discounts, and career development opportunities.
- Why this job: Be part of an innovative team that shares your passion for technology and customer satisfaction.
- Qualifications: Proven leadership experience and a genuine love for technology are essential.
- Other info: Access to continuous learning and professional training to shape your future in tech retail.
The predicted salary is between 40000 - 43000 £ per year.
Location: Samsung Experience Store, Oxford St
Hours: 40 Hours
Pay: £40,000 - £43,000 DOE
Bonus: 20% potential
Are you passionate about technology and providing exceptional customer experiences? Do you have a knack for leading and inspiring teams to achieve their best? If so, we have an exciting opportunity for you at the Samsung Experience Store in London Oxford St as an Assistant Manager!
Role Summary:
As the Assistant Manager, you will play a crucial role in achieving the PRS& Samsung goals. You'll be responsible for aligning with the PRS& Samsung brand and ethos, while delivering inspirational customer service, maintaining operational compliance, and executing strategies that enrich our customers' lives through unrivalled interactions with Samsung products.
Core Responsibilities:
- Health & Safety: Always ensure the safety and well-being of our customers and team members.
- Customer Focus: Champion our commitment to exceptional customer experiences and measures that ensure customer satisfaction.
- Leadership and Team Management: Managing and leading colleagues across all departments, providing direction, support, and encouragement to achieve their goals.
- Adherence to PRS Policies: Following and implementing PRS processes, guidelines, and policies to ensure operational compliance.
- Store Standards and Operations: Always maintaining the stores impeccable standards, guaranteeing a seamless and pleasant shopping experience for every customer.
- Store Manager Support: Deputise for the Store Manager in their absence, ensuring seamless operations.
- Shift Management: Handle key holding and general shift management to keep things running smoothly.
Skills and Experience:
- Leadership Experience: Proven track record in people management, leadership, and direction.
- Effective Communication: Strong communication and influencing skills to inspire commitment and loyalty among your team.
- Adaptability: The ability to prioritise workloads and adapt quickly to changing circumstances, promoting the benefits of change to others.
- Commercial Acumen: A commercially minded approach to retail, understanding how to drive success.
- Passion for Technology: Embrace the Samsung eco-system and have a genuine love for all things tech.
- Continuous Learning: Constantly challenge your knowledge and drive your own learning journey.
- Management Experience: Previous management experience is a must, demonstrating your ability to lead and inspire a diverse team.
Why join us?
At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You’ll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product, Customer Journey, and Management Development Programmes.
What we can offer you:
- Samsung Employee Discount Portal
- Birthday Holiday
- Monthly Bonus Potential
- Seeded Devices – including the latest Flagship Device!
- Employee Assistance Platform
Tech Retail Assistant Manager - Lead Team, Bonus Potential employer: Partner Retail Services Limited
Contact Detail:
Partner Retail Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tech Retail Assistant Manager - Lead Team, Bonus Potential
✨Tip Number 1
Get to know the company inside out! Research Samsung's values and products so you can chat confidently about how you align with their ethos during your interview. It shows you're genuinely interested and ready to represent the brand.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired your team or handled challenges. This will help you shine when discussing your management experience, which is key for the Assistant Manager role.
✨Tip Number 3
Show off your passion for tech! Be prepared to discuss your favourite Samsung products and how they enhance customer experiences. This enthusiasm can really set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Tech Retail Assistant Manager - Lead Team, Bonus Potential
Some tips for your application 🫡
Show Your Passion for Tech: When you're writing your application, let your love for technology shine through! Mention any personal experiences with Samsung products or how you stay updated on tech trends. We want to see that spark!
Highlight Your Leadership Skills: As an Assistant Manager, you'll be leading a team, so make sure to showcase your leadership experience in your application. Share specific examples of how you've inspired and managed teams in the past. We’re all about strong leaders!
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to match the job description. Use keywords from the listing, like 'customer focus' and 'operational compliance', to show us you’re the perfect fit.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our team at the Samsung Experience Store!
How to prepare for a job interview at Partner Retail Services Limited
✨Know Your Tech
Brush up on your knowledge of Samsung products and the latest tech trends. Being able to discuss specific features and benefits will show your passion for technology and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about challenges you've faced and how you motivated your team to achieve their goals. This will demonstrate your capability to inspire and manage effectively.
✨Customer Experience Focus
Be ready to discuss how you would enhance customer experiences in the store. Share ideas on how to maintain high standards and ensure customer satisfaction, as this aligns perfectly with the role's core responsibilities.
✨Understand the Brand Ethos
Familiarise yourself with PRS& Samsung's values and mission. During the interview, express how your personal values align with theirs, and how you can contribute to achieving their goals while maintaining operational compliance.