At a Glance
- Tasks: Engage customers with Samsung products and provide exceptional service in a dynamic retail environment.
- Company: Join the innovative Samsung Experience Store team in Edinburgh.
- Benefits: Enjoy competitive pay, employee discounts, and opportunities for professional growth.
- Other info: Continuous learning and career advancement opportunities await you.
- Why this job: Be part of a passionate team and shape your future in tech retail.
- Qualifications: Passion for technology and excellent interpersonal skills are essential.
The predicted salary is between 13 - 13 £ per hour.
Location: Samsung Experience Store, Edinburgh
Pay: Standard - £13.45
Bonus Potential - 20%
Hours: 24HR - Over 4 days
Do you have a passion for people and technology? Do you thrive in a dynamic retail environment where you can connect with customers and introduce them to amazing products? If so, we have an exciting opportunity for you at the Samsung Experience Store in Edinburgh.
Role Summary
As a Retail Assistant, you will play a vital role in delivering the goals of PRS& Samsung by embodying the brand’s ethos and providing inspirational customer service. Your main focus will be on enriching customers’ connected lives through unrivalled interactions, introducing them to Samsung’s products and services.
Core Responsibilities
- Customer Training: Assist customers in understanding and utilising the full potential of Samsung products to enhance their experience.
- Customer Service: Be the friendly face of Samsung, delivering exceptional customer service that leaves a lasting impression.
- Customer Sales: Showcase Samsung products and services to customers, helping them find the perfect fit for their needs.
- L1 Device Repairs: Provide basic device repair services, resolving common issues promptly.
- Store Standards: Maintain a welcoming and organised store environment that reflects the brand.
- Health and Safety: Ensure compliance with health and safety regulations to create a safe shopping environment for customers and colleagues.
- Keeping Own Training Up to Date: Stay updated on the latest Samsung products and technologies to offer the best assistance to customers.
Skills and Experience
- Passionate about People: You genuinely care about customers and have excellent interpersonal skills to build strong relationships with them and your team.
- Commercially Minded: You understand the retail world and can combine your passion for technology with a results-driven approach.
- Adaptability: Embrace change and thrive in a fast-paced environment, providing exceptional service regardless of the circumstances.
- Love for Tech: You’re not just tech-savvy, you have a genuine love for all things tech and enjoy staying up-to-date with the latest trends.
- Continuous Learning: You have a hunger for knowledge, always seeking to challenge yourself and expand your understanding of products and services.
Why join us?
At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You’ll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product and customer journey.
What we can offer you
- Samsung Employee Discount Portal
- Birthday Holiday
- Monthly Bonus Potential
- Seeded Devices – including the latest Flagship Device!
- Employee Assistance Platform
Retail Assistant - Samsung Experience Stores - Part-Time Edinburgh, GB £13.45 / hr employer: Partner Retail Services Limited
At PRS& Samsung, we pride ourselves on being an exceptional employer that fosters a vibrant work culture in the heart of Edinburgh. Our Retail Assistants enjoy competitive pay, generous employee discounts, and a supportive environment that encourages continuous learning and career growth. Join our passionate team and be part of a dynamic retail experience where your love for technology and commitment to customer service can truly shine.
Contact Details:
Partner Retail Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant - Samsung Experience Stores - Part-Time Edinburgh, GB £13.45 / hr
✨Tip Number 1
Get to know the company! Research Samsung and their products so you can chat confidently about them during your interview. Show us that you're not just a fan of tech, but also of the brand itself.
✨Tip Number 2
Practice your customer service skills! Think of scenarios where you might help a customer in-store. We want to see how you’d handle questions or issues, so role-play with a friend if you can.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and professional. It shows us that you take the opportunity seriously and are ready to represent the Samsung brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us that you’re proactive and keen to join our team at the Samsung Experience Store.
We think you need these skills to ace Retail Assistant - Samsung Experience Stores - Part-Time Edinburgh, GB £13.45 / hr
Some tips for your application 🫡
Show Your Passion for Tech:Make sure to highlight your love for technology in your application. We want to see how you connect with the latest trends and products, so share any personal experiences or projects that showcase your enthusiasm!
Customer Service is Key:Since you'll be the friendly face of Samsung, emphasise your customer service skills. Share examples of how you've gone above and beyond for customers in the past – we love to see that dedication!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific role and our brand ethos. Show us why you're the perfect fit for the Retail Assistant position at Samsung Experience Store.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Partner Retail Services Limited
✨Know Your Tech
Brush up on the latest Samsung products and services before your interview. Being able to discuss specific features and how they enhance customer experiences will show your passion for technology and help you stand out.
✨Showcase Your People Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond to help a customer, as this role is all about building strong relationships.
✨Demonstrate Adaptability
Retail can be unpredictable, so be ready to share experiences where you successfully adapted to change or handled a challenging situation. This will highlight your ability to thrive in a fast-paced environment.
✨Ask Insightful Questions
At the end of the interview, ask questions that show your interest in the role and the company. Inquire about training opportunities or how the team collaborates to achieve sales goals. This demonstrates your enthusiasm and commitment to growth.
