At a Glance
- Tasks: Repair tech devices and provide exceptional customer service in a dynamic environment.
- Company: Join the Samsung Experience Store team in Stratford, East London.
- Benefits: Earn £13.21 per hour with potential bonuses and amazing discounts on Samsung products.
- Other info: Receive certified training and enjoy great career growth opportunities.
- Why this job: Be part of a passionate team that loves fixing tech and helping customers.
- Qualifications: Customer service skills and a love for technology; experience is a bonus but not required.
Repair Technician - Samsung Experience Store
Partner Retail Services
- Location: Stratford, East London
- Salary: £13.21 per hour
- Type: Permanent
- Hours: Full-time
- Posted: 22 hours ago
Location: Samsung Experience Store - London, Stratford
Salary: £13.21ph
Enhanced opportunity - £15.21ph
Bonus: 20% potential
Hours: 40HR
Training provided
What can you expect in return for working for us?
At the heart of everything we do, are our people and as such we try to ensure PRS is the best place possible to work. This includes an engagement survey to ensure we are always listening to our colleagues, access to an amazing Samsung Discount Portal allowing colleagues to purchase significantly discounted Samsung products, access to a colleague reward programme unlocking savings of on average £1,000 a year on your daily life expenses as well as other seasonal incentives.
We are looking for future colleagues who have three great loves:
- People
- Fixing tech
- Finding the best possible solutions for Points 1 and 2!
From emergencies to selfies, we understand how important our devices are to us and to our customers, therefore, we want to recommend the right solutions and assurance if those devices need a little \'surgery\' within our onsite repair centres.
Our customers\' trust in us is paramount. The conversations we have with them and the passion we have for their devices are crucial, so they know that their devices are in the safest hands!
If this sounds like you, we would love to hear from you!
We include certified training to all of our engineers. If you have prior experience, this is a bonus but not essential.
Knowledge, Skills and Experience:
- Exceptional customer service skills and experience gained in a customer centric retail environment.
- Communication and influencing skills that generate commitment and loyalty from customers.
- The ability to prioritise customers and tasks to deliver a great customer journey.
- A commercially minded approach to retail service.
- An ability to adapt quickly to changing circumstances and to promote the benefits of change to those around you.
- Previous retail experience is ideal but not essential.
- Exposure to the Samsung ecosystem and a love for all things techy.
- Knowledge and experience of software and hardware repairs.
Behaviours:
- A positive and engaging disposition while upholding the ethics and values of the organisation.
- You always treat others with dignity and respect.
- Encourages organisational and individual social responsibility.
- Adhere to requests from management and undertake work in accordance with designated policies and procedures.
- Passionate about connected technology and the PRS & Samsung brand.
- Ambition to achieve and exceed goals.
#INDHIGH
Repair Technician - Samsung Experience Store in London employer: Partner Retail Services Limited
At Samsung Experience Store in Stratford, we pride ourselves on being an exceptional employer that values our people above all else. With competitive pay, comprehensive training, and a vibrant work culture that encourages personal growth, we offer unique benefits such as significant discounts on Samsung products and a rewarding colleague programme that can save you up to £1,000 annually. Join us to be part of a team that is passionate about technology and dedicated to providing outstanding customer service.
Contact Details:
Partner Retail Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Repair Technician - Samsung Experience Store in London
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Repair Technician - Samsung Experience Store in London
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Partner Retail Services Limited's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Partner Retail Services Limited. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Partner Retail Services Limited
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Partner Retail Services Limited.
