At a Glance
- Tasks: Engage customers with Samsung products and provide exceptional service in a dynamic retail environment.
- Company: Join the innovative team at Samsung Experience Store in Norwich.
- Benefits: Enjoy competitive pay, bonuses, discounts, and well-being support.
- Other info: Opportunities for learning and career advancement await you!
- Why this job: Be part of a passionate team and grow your skills in tech retail.
- Qualifications: Love for technology and excellent people skills are essential.
The predicted salary is between 13 - 13 € per hour.
Location: Samsung Experience Store, Norwich
Pay: Standard - £13.45 Bonus Potential - 20%
Hours: 12 HR - over 2 days
Do you have a passion for people and technology? Do you thrive in a dynamic retail environment where you can connect with customers and introduce them to amazing products? If so, we have an exciting opportunity for you at the Samsung Experience Store in Norwich.
Role Summary
As a Retail Assistant, you will play a vital role in delivering the goals of PRS& Samsung by embodying the brand’s ethos and providing inspirational customer service. Your main focus will be on enriching customers’ connected lives through unrivalled interactions, introducing them to Samsung’s products and services.
Core Responsibilities
- Customer Training: Assist customers in understanding and utilising the full potential of Samsung products to enhance their experience.
- Customer Service: Be the friendly face of Samsung, delivering exceptional customer service that leaves a lasting impression.
- Customer Sales: Showcase Samsung products and services to customers, helping them find the perfect fit for their needs.
- L1 Device Repairs: Provide basic device repair services, resolving common issues promptly.
- Store Standards: Maintain a welcoming and organised store environment that reflects the brand.
- Health and Safety: Ensure compliance with health and safety regulations to create a safe shopping environment for customers and colleagues.
- Keeping Own Training Up to Date: Stay updated on the latest Samsung products and technologies to offer the best assistance to customers.
Skills and Experience
- Passionate about People: You genuinely care about customers and have excellent interpersonal skills to build strong relationships with them and your team.
- Commercially Minded: You understand the retail world and can combine your passion for technology with a results-driven approach.
- Adaptability: Embrace change and thrive in a fast-paced environment, providing exceptional service regardless of the circumstances.
- Love for Tech: You’re not just tech-savvy, you have a genuine love for all things tech and enjoy staying up-to-date with the latest trends.
- Continuous Learning: You have a hunger for knowledge, always seeking to challenge yourself and expand your understanding of products and services.
Why Join Us?
At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You’ll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product and customer journey.
What We Can Offer You
- Samsung Employee Discount Portal
- Birthday Holiday
- Perks and Rewards (Discounts across multiple retailers)
- Monthly Bonus Potential
- Well-being Tools and Platform
- Mental Health First Aid Access
- Seeded Devices – including the latest Flagship Device!
- Employee Assistance Platform
- Annual partnership with National Charities
- Celebrations of Awareness Days and Religious Holidays
Retail Assistant - Samsung Experience Stores - Part-time in Norwich employer: Partner Retail Services Limited
At PRS& Samsung, we pride ourselves on being an exceptional employer that fosters a vibrant work culture where technology enthusiasts can thrive. Located in the heart of Norwich, our Samsung Experience Store offers not only competitive pay and bonus potential but also a wealth of opportunities for personal and professional growth, supported by dedicated training programmes. Join us to be part of a passionate team that values customer satisfaction and innovation, while enjoying unique benefits like employee discounts and well-being resources.
Contact Detail:
Partner Retail Services Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant - Samsung Experience Stores - Part-time in Norwich
✨Tip Number 1
Get to know the company! Research Samsung and their products so you can chat confidently about them during your interview. Show us that you're not just a fan of tech, but that you understand what makes Samsung stand out.
✨Tip Number 2
Practice your people skills! Role-play with a friend or family member to simulate customer interactions. We want to see how you handle questions and showcase products, so being prepared will help you shine.
✨Tip Number 3
Dress the part! When you come in for your interview, make sure you look smart and professional. It shows us that you take the opportunity seriously and are ready to represent the Samsung brand.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows us that you’re genuinely interested in joining our team at the Samsung Experience Store.
We think you need these skills to ace Retail Assistant - Samsung Experience Stores - Part-time in Norwich
Some tips for your application 🫡
Show Your Passion for Tech:When writing your application, let your love for technology shine through! Share any experiences you have with Samsung products or similar tech, and how they’ve made a difference in your life. We want to see that spark!
Highlight Your People Skills:As a Retail Assistant, connecting with customers is key. Use your application to showcase your interpersonal skills. Maybe mention a time you went above and beyond for a customer or how you enjoy building relationships. We’re all about that friendly vibe!
Tailor Your Application:Make sure to tailor your application to the role. Use keywords from the job description, like 'customer service' and 'adaptability'. This shows us you understand what we’re looking for and that you’re genuinely interested in the position.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward. We can’t wait to hear from you!
How to prepare for a job interview at Partner Retail Services Limited
✨Know Your Tech
Brush up on the latest Samsung products and technologies before your interview. Being able to discuss features and benefits will show your passion for tech and help you connect with the interviewers.
✨Showcase Your People Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond to help someone, as this role is all about building relationships with customers.
✨Demonstrate Adaptability
Retail can be unpredictable, so be ready to share experiences where you successfully adapted to change or handled a challenging situation. This will highlight your ability to thrive in a dynamic environment.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
