At a Glance
- Tasks: Lead a dynamic team and deliver exceptional customer experiences at the Samsung Experience Store.
- Company: Join the innovative PRS& Samsung team in Norwich.
- Benefits: Competitive salary, bonus potential, employee discounts, and professional development opportunities.
- Other info: Exciting career growth and continuous learning in a vibrant environment.
- Why this job: Be part of a tech-savvy team and shape the future of retail.
- Qualifications: Proven leadership experience and a passion for technology.
The predicted salary is between 33000 - 36000 € per year.
Location: Samsung Experience Store, Norwich
Hours: 40 Hours
Pay: £33,000 - £36,000 DOE
Bonus: 20% potential
Are you passionate about technology and providing exceptional customer experiences? Do you have a knack for leading and inspiring teams to achieve their best? If so, we have an exciting opportunity for you at the Samsung Experience Store in Norwich as an Assistant Manager!
Role Summary:
As the Assistant Manager, you will play a crucial role in achieving the PRS& Samsung goals. You'll be responsible for aligning with the PRS& Samsung brand and ethos, while delivering inspirational customer service, maintaining operational compliance, and executing strategies that enrich our customers' lives through unrivalled interactions with Samsung products.
Core Responsibilities:
- Health & Safety: Always ensure the safety and well-being of our customers and team members.
- Customer Focus: Champion our commitment to exceptional customer experiences and measures that ensure customer satisfaction.
- Leadership and Team Management: Managing and leading colleagues across all departments, providing direction, support, and encouragement to achieve their goals.
- Adherence to PRS Policies: Following and implementing PRS processes, guidelines, and policies to ensure operational compliance.
- Store Standards and Operations: Always maintaining the stores impeccable standards, guaranteeing a seamless and pleasant shopping experience for every customer.
- Store Manager Support: Deputise for the Store Manager in their absence, ensuring seamless operations.
- Shift Management: Handle key holding and general shift management to keep things running smoothly.
Skills and Experience:
- Leadership Experience: Proven track record in people management, leadership, and direction.
- Effective Communication: Strong communication and influencing skills to inspire commitment and loyalty among your team.
- Adaptability: The ability to prioritise workloads and adapt quickly to changing circumstances, promoting the benefits of change to others.
- Commercial Acumen: A commercially minded approach to retail, understanding how to drive success.
- Passion for Technology: Embrace the Samsung eco-system and have a genuine love for all things tech.
- Continuous Learning: Constantly challenge your knowledge and drive your own learning journey.
- Management Experience: Previous management experience is a must, demonstrating your ability to lead and inspire a diverse team.
Why join us?
At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You’ll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product, Customer Journey, and Management Development Programmes.
What we can offer you:
- Samsung Employee Discount Portal
- Birthday Holiday
- Monthly Bonus Potential
- Seeded Devices – including the latest Flagship Device!
- Employee Assistance Platform
Assistant Manager - Samsung Experience Store in Norwich employer: Partner Retail Services Limited
At PRS& Samsung, we pride ourselves on being an exceptional employer that fosters a vibrant work culture centred around technology and customer satisfaction. Located in the heart of Norwich, our Samsung Experience Store offers a dynamic environment where you can thrive, with ample opportunities for personal and professional growth through dedicated training programmes and a supportive team atmosphere. Join us to not only advance your career but also to be part of a passionate community that values innovation and excellence in customer service.
Contact Detail:
Partner Retail Services Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Manager - Samsung Experience Store in Norwich
✨Tip Number 1
Get to know the company culture! Before your interview, spend some time researching PRS& Samsung. Understand their values and how they align with your own. This will help you connect better during the interview and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership experience and how you've inspired teams in the past. The more comfortable you are, the more confident you'll come across!
✨Tip Number 3
Show off your passion for technology! Be ready to discuss your favourite Samsung products and how they enhance customer experiences. This not only demonstrates your enthusiasm but also aligns perfectly with the role's focus on tech and customer satisfaction.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to reinforce your interest in the position and keep you top of mind as they make their decision.
We think you need these skills to ace Assistant Manager - Samsung Experience Store in Norwich
Some tips for your application 🫡
Show Your Passion for Tech:Make sure to highlight your love for technology in your application. We want to see how you connect with Samsung products and how that passion translates into exceptional customer experiences.
Tailor Your Application:Don’t just send a generic CV! Tailor your application to reflect the skills and experiences mentioned in the job description. We’re looking for leadership experience and effective communication, so make those shine!
Be Yourself:Let your personality come through in your written application. We value authenticity and want to know what makes you unique. Share your story and how it aligns with our ethos at PRS& Samsung.
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Partner Retail Services Limited
✨Know Your Tech
Brush up on your knowledge of Samsung products and the latest tech trends. Being able to discuss specific features and how they enhance customer experiences will show your passion for technology and help you stand out.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you inspired your colleagues and achieved goals together, as this role heavily relies on effective leadership.
✨Customer Experience Focus
Think of scenarios where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your commitment to exceptional customer service, which is key for this position.
✨Understand the Company Culture
Familiarise yourself with PRS& Samsung's values and ethos. Show that you align with their mission by discussing how you can contribute to maintaining store standards and operational compliance while enhancing the customer journey.
