At a Glance
- Tasks: Engage customers with Samsung products and provide exceptional service in a dynamic retail environment.
- Company: Join the Samsung Experience Store team in Liverpool, where tech meets customer passion.
- Benefits: Earn £13.45/hr, enjoy employee discounts, and access well-being tools.
- Other info: Opportunities for learning, career advancement, and a supportive work culture.
- Why this job: Be part of an enthusiastic team and grow your skills in the exciting tech retail industry.
- Qualifications: Passion for technology, excellent people skills, and adaptability in a fast-paced setting.
The predicted salary is between 13 - 13 £ per hour.
Location: Samsung Experience Store, Liverpool
Pay: Standard - £13.45
Bonus Potential: 20%
Hours: 18HR - over 3 days
Do you have a passion for people and technology? Do you thrive in a dynamic retail environment where you can connect with customers and introduce them to amazing products? If so, we have an exciting opportunity for you at the Samsung Experience Store in Liverpool.
Role Summary
As a Retail Assistant, you will play a vital role in delivering the goals of PRS & Samsung by embodying the brand’s ethos and providing inspirational customer service. Your main focus will be on enriching customers’ connected lives through unrivaled interactions, introducing them to Samsung’s products and services.
Core Responsibilities
- Customer Training: Assist customers in understanding and utilising the full potential of Samsung products to enhance their experience.
- Customer Service: Be the friendly face of Samsung, delivering exceptional customer service that leaves a lasting impression.
- Customer Sales: Showcase Samsung products and services to customers, helping them find the perfect fit for their needs.
- L1 Device Repairs: Provide basic device repair services, resolving common issues promptly.
- Store Standards: Maintain a welcoming and organized store environment that reflects the brand.
- Health and Safety: Ensure compliance with health and safety regulations to create a safe shopping environment for customers and colleagues.
- Keeping Own Training Up to Date: Stay updated on the latest Samsung products and technologies to offer the best assistance to customers.
Skills and Experience
- Passionate about People: You genuinely care about customers and have excellent interpersonal skills to build strong relationships with them and your team.
- Commercially Minded: You understand the retail world and can combine your passion for technology with a results-driven approach.
- Adaptability: Embrace change and thrive in a fast-paced environment, providing exceptional service regardless of the circumstances.
- Love for Tech: You’re not just tech-savvy, you have a genuine love for all things tech and enjoy staying up-to-date with the latest trends.
- Continuous Learning: You have a hunger for knowledge, always seeking to challenge yourself and expand your understanding of products and services.
Why Join Us?
At PRS & Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You’ll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but is not limited to) induction, FCA, product and customer journey.
What We Can Offer You
- Samsung Employee Discount Portal
- Birthday Holiday
- Perks and Rewards (Discounts across multiple retailers)
- Monthly Bonus Potential
- Well-Being Tools and Platform
- Mental Health First Aid Access
- Seeded Devices – including the latest flagship device
- Employee Assistance Platform
- Annual partnership with National Charities
- Celebrations of Awareness Days and Religious Holidays
Retail Assistant - Samsung Experience Stores - Part-time Liverpool, GB £13.45 / hr employer: Partner Retail Services Limited
At PRS & Samsung, we pride ourselves on being an exceptional employer that fosters a vibrant work culture in the heart of Liverpool. Our Retail Assistants enjoy competitive pay, generous bonus potential, and a wealth of employee benefits, including discounts, well-being tools, and continuous learning opportunities. Join our passionate team where your love for technology and commitment to customer satisfaction can flourish, paving the way for meaningful career growth in the dynamic tech retail industry.
Contact Details:
Partner Retail Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant - Samsung Experience Stores - Part-time Liverpool, GB £13.45 / hr
✨Tip Number 1
Get to know the Samsung products inside out! Spend some time playing with the latest devices and understanding their features. This way, when you chat with customers, you can share your genuine enthusiasm and help them find exactly what they need.
✨Tip Number 2
Practice your people skills! Role-play with friends or family to get comfortable engaging with customers. The more relaxed and friendly you are, the more likely customers will feel at ease and trust your recommendations.
✨Tip Number 3
Stay adaptable! Retail can be unpredictable, so be ready to switch gears quickly. Embrace the fast-paced environment and show that you can handle whatever comes your way while still providing top-notch service.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Retail Assistant - Samsung Experience Stores - Part-time Liverpool, GB £13.45 / hr
Some tips for your application 🫡
Show Your Passion for Tech:When writing your application, let your love for technology shine through! Share any experiences you have with Samsung products or similar tech, and how they’ve impacted your life. We want to see that spark!
Highlight Your People Skills:As a Retail Assistant, connecting with customers is key. Make sure to include examples of how you've provided exceptional customer service in the past. We’re all about building relationships, so show us how you do it!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific skills and experiences mentioned in the job description. We appreciate when candidates take the extra step to align with our values.
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to showcase your application in the best light. Plus, we love seeing applications come through our own platform!
How to prepare for a job interview at Partner Retail Services Limited
✨Know Your Samsung Stuff
Before the interview, make sure you brush up on the latest Samsung products and technologies. Being able to discuss features and benefits will show your passion for tech and help you connect with the interviewers.
✨Show Off Your People Skills
Since this role is all about customer interaction, be ready to share examples of how you've provided exceptional service in the past. Think of specific situations where you went above and beyond to help a customer.
✨Demonstrate Adaptability
Retail can be unpredictable, so be prepared to discuss how you've handled change or challenges in fast-paced environments. Highlight your ability to stay calm and deliver great service, no matter the circumstances.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
