At a Glance
- Tasks: Deliver exceptional customer service and showcase Samsung products in a vibrant retail environment.
- Company: Join the dynamic team at Samsung Experience Stores in Leicester.
- Benefits: Enjoy competitive pay, employee discounts, and monthly bonus potential.
- Other info: Opportunities for learning and career advancement in a fast-paced environment.
- Why this job: Be part of a tech-savvy team that values your passion for technology and customer satisfaction.
- Qualifications: Great interpersonal skills and a love for technology are essential.
The predicted salary is between 30000 - 40000 € per year.
Location: Samsung Experience Store, Leicester
Pay: Standard - £13.45
Bonus Potential: 20%
Hours: 12HR - over 2 days; 24HR - over 4 days
Role Summary: As a Retail Assistant, you will play a vital role in delivering the goals of PRS & Samsung by embodying the brand’s ethos and providing inspirational customer service. Your main focus will be on enriching customers’ connected lives through unrivalled interactions, introducing them to Samsung’s products and services.
Core Responsibilities:
- Customer Training: Assist customers in understanding and utilising the full potential of Samsung products to enhance their experience.
- Customer Service: Be the friendly face of Samsung, delivering exceptional customer service that leaves a lasting impression.
- Customer Sales: Showcase Samsung products and services to customers, helping them find the perfect fit for their needs.
- L1 Device Repairs: Provide basic device repair services, resolving common issues promptly.
- Store Standards: Maintain a welcoming and organised store environment that reflects the brand.
- Health and Safety: Ensure compliance with health and safety regulations to create a safe shopping environment for customers and colleagues.
- Keeping Own Training Up to Date: Stay updated on the latest Samsung products and technologies to offer the best assistance to customers.
Skills and Experience:
- Passionate about People: You genuinely care about customers and have excellent interpersonal skills to build strong relationships with them and your team.
- Commercially Minded: You understand the retail world and can combine your passion for technology with a results‑driven approach.
- Adaptability: Embrace change and thrive in a fast‑paced environment, providing exceptional service regardless of the circumstances.
- Love for Tech: You’re not just tech‑savvy; you have a genuine love for all things tech and enjoy staying up‑to‑date with the latest trends.
- Continuous Learning: You have a hunger for knowledge, always seeking to challenge yourself and expand your understanding of products and services.
Why join us? At PRS & Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You’ll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to): Induction, FCA, Product and customer journey.
What we can offer you:
- Samsung Employee Discount Portal
- Birthday Holiday
- Perks and Rewards (Discounts across multiple retailers)
- Monthly Bonus Potential
- Well‑being Tools and Platform
- Mental Health First Aid Access
- Seeded Devices – including the latest Flagship Device!
- Employee Assistance Platform
- Annual partnership with National Charities
- Celebrations of Awareness Days and Religious Holidays
Retail Assistant - Samsung Experience Stores - Part-time in Leicester employer: Partner Retail Services Limited
At PRS & Samsung, we pride ourselves on being an exceptional employer that fosters a vibrant work culture centred around technology and customer satisfaction. Our Leicester location offers a supportive environment with ample opportunities for personal and professional growth, including dedicated training programmes and a generous employee discount portal. Join our enthusiastic team and enjoy unique benefits such as monthly bonus potential, well-being tools, and celebrations of diverse awareness days, all while making a meaningful impact in the tech retail industry.
Contact Detail:
Partner Retail Services Limited Recruiting Team
StudySmarter Expert Advice🤫
We think this is how you could land Retail Assistant - Samsung Experience Stores - Part-time in Leicester
✨Tip Number 1
Get to know the Samsung products inside out! Familiarise yourself with the latest tech and features so you can impress customers with your knowledge. This will not only boost your confidence but also help you connect better with potential employers.
✨Tip Number 2
Practice your customer service skills! Role-play scenarios with friends or family to refine your approach. Being able to demonstrate your ability to engage and assist customers will set you apart during interviews.
✨Tip Number 3
Network like a pro! Attend tech events or local meetups to meet people in the industry. Building connections can lead to job opportunities, and who knows, you might even bump into someone from Samsung!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll have access to all the latest roles and updates directly from us at StudySmarter.
We think you need these skills to ace Retail Assistant - Samsung Experience Stores - Part-time in Leicester
Some tips for your application 🫡
Show Your Passion for Tech:When writing your application, let your love for technology shine through! Share any experiences or interests that highlight your enthusiasm for Samsung products and how you stay updated with the latest trends.
Highlight Your Customer Service Skills:We want to see how you connect with people! Use your application to showcase examples of exceptional customer service you've provided in the past. This will help us understand how you embody the friendly face of Samsung.
Tailor Your Application:Make sure to customise your application to reflect the role of a Retail Assistant. Mention specific responsibilities from the job description, like customer training and maintaining store standards, to show that you’re the perfect fit for our team.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get you started on this exciting journey with Samsung. We can’t wait to hear from you!
How to prepare for a job interview at Partner Retail Services Limited
✨Know Your Samsung Stuff
Before the interview, make sure you brush up on the latest Samsung products and technologies. Being able to discuss features and benefits will show your passion for tech and help you connect with the brand's ethos.
✨Show Off Your People Skills
Prepare examples of how you've provided exceptional customer service in the past. Think about times when you went above and beyond to help someone, as this role is all about building strong relationships with customers.
✨Demonstrate Adaptability
Retail can be unpredictable, so be ready to share experiences where you've thrived in a fast-paced environment. Highlight your ability to adapt to changes and maintain a positive attitude, even when things get hectic.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how they measure success in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
