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- Tasks: Lead a dynamic team and deliver exceptional customer experiences at the Samsung Experience Store.
- Company: Join the innovative PRS & Samsung team in Leicester.
- Benefits: Competitive salary, bonus potential, employee discounts, and career development opportunities.
- Why this job: Be part of a tech-savvy team and inspire others while shaping your future.
- Qualifications: Proven leadership experience and a passion for technology are essential.
- Other info: Enjoy a vibrant work environment with continuous learning and growth.
The predicted salary is between 33000 - 36000 £ per year.
Location: Samsung Experience Store, Leicester
Hours: 40 Hours
Pay: £33,000 - £36,000 DOE
Bonus: 20% potential
Are you passionate about technology and providing exceptional customer experiences? Do you have a knack for leading and inspiring teams to achieve their best? If so, we have an exciting opportunity for you at the Samsung Experience Store in Leicester as an Assistant Manager!
Role Summary
As the Assistant Manager, you will play a crucial role in achieving the PRS & Samsung goals. You will be responsible for aligning with the PRS & Samsung brand and ethos, while delivering inspirational customer service, maintaining operational compliance, and executing strategies that enrich our customers' lives through unrivalled interactions with Samsung products.
Core Responsibilities
- Health & Safety: Always ensure the safety and well-being of our customers and team members.
- Customer Focus: Champion our commitment to exceptional customer experiences and measures that ensure customer satisfaction.
- Leadership and Team Management: Managing and leading colleagues across all departments, providing direction, support, and encouragement to achieve their goals.
- Adherence to PRS Policies: Following and implementing PRS processes, guidelines, and policies to ensure operational compliance.
- Store Standards and Operations: Always maintaining the store's impeccable standards, guaranteeing a seamless and pleasant shopping experience for every customer.
- Store Manager Support: Deputise for the Store Manager in their absence, ensuring seamless operations.
- Shift Management: Handle key holding and general shift management to keep things running smoothly.
Skills and Experience
- Leadership Experience: Proven track record in people management, leadership, and direction.
- Effective Communication: Strong communication and influencing skills to inspire commitment and loyalty among your team.
- Adaptability: The ability to prioritise workloads and adapt quickly to changing circumstances, promoting the benefits of change to others.
- Commercial Acumen: A commercially minded approach to retail, understanding how to drive success.
- Passion for Technology: Embrace the Samsung eco-system and have a genuine love for all things tech.
- Continuous Learning: Constantly challenge your knowledge and drive your own learning journey.
- Management Experience: Previous management experience is a must, demonstrating your ability to lead and inspire a diverse team.
Why join us?
At PRS & Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You will be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product, Customer Journey, and Management Development Programmes.
What we can offer you:
- Samsung Employee Discount Portal
- Birthday Holiday
- Monthly Bonus Potential
- Seeded Devices – including the latest Flagship Device!
- Employee Assistance Platform
Assistant Manager - Samsung Experience Store in Leicester employer: Partner Retail Services Limited
Contact Detail:
Partner Retail Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Samsung Experience Store in Leicester
✨Tip Number 1
Get to know the company culture! Before your interview, dive into PRS & Samsung's values and ethos. This way, you can show how your passion for technology and customer service aligns perfectly with their mission.
✨Tip Number 2
Practice your leadership stories! Think of specific examples where you've inspired your team or handled challenges. This will help you demonstrate your management experience and effective communication skills during the interview.
✨Tip Number 3
Be ready to discuss your adaptability! The retail world is always changing, so prepare to share how you've successfully navigated shifts in priorities or embraced new technologies in the past.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining the Samsung Experience Store team!
We think you need these skills to ace Assistant Manager - Samsung Experience Store in Leicester
Some tips for your application 🫡
Show Your Passion for Tech: Make sure to highlight your love for technology in your application. We want to see how you connect with Samsung products and how that passion translates into exceptional customer experiences.
Tailor Your Application: Don’t just send a generic CV! Tailor your application to reflect the skills and experiences mentioned in the job description. We’re looking for leadership experience and effective communication, so make those shine!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points where necessary to highlight your achievements and skills.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s the easiest way for us to review your application and get you on the path to joining our team!
How to prepare for a job interview at Partner Retail Services Limited
✨Know Your Tech
Brush up on your knowledge of Samsung products and the latest tech trends. Being able to discuss specific features and how they enhance customer experiences will show your passion for technology and help you stand out.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you inspired your colleagues and achieved goals together, as this role requires strong leadership capabilities.
✨Customer Experience Focus
Think about times when you've gone above and beyond for a customer. Be ready to share these stories during the interview, as demonstrating your commitment to exceptional customer service is key for this position.
✨Understand the Company Culture
Familiarise yourself with PRS & Samsung's values and ethos. Show that you align with their mission by discussing how you can contribute to their goals and maintain operational compliance while delivering top-notch service.
