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- Tasks: Lead a passionate team and deliver exceptional customer experiences at the Samsung Experience Store.
- Company: Join the innovative PRS& Samsung team in Edinburgh.
- Benefits: Competitive salary, bonuses, employee discounts, and well-being support.
- Why this job: Shape your future in tech retail while inspiring others and embracing innovation.
- Qualifications: Proven leadership experience and a passion for technology are essential.
- Other info: Enjoy continuous learning opportunities and career advancement in a dynamic environment.
The predicted salary is between 33000 - 36000 £ per year.
Location: Samsung Experience Store, Edinburgh
Hours: 40 hours (Full-time)
Pay: £33,000 – £36,000
Bonus: 20% (OTE £39,600 – £43,200)
Are you passionate about technology and providing exceptional customer experiences? Do you have a knack for leading and inspiring teams to achieve their best? If so, we have an exciting opportunity for you at the Samsung Experience Store in Edinburgh as an Assistant Manager!
Role Summary
As the Assistant Manager, you will play a crucial role in achieving the PRS& Samsung goals. You\’ll be responsible for aligning with the PRS& Samsung brand and ethos, while delivering inspirational customer service, maintaining operational compliance, and executing strategies that enrich our customers\’ lives through unrivalled interactions with Samsung products.
Core Responsibilities
- Health & Safety: Always ensure the safety and well-being of our customers and team members.
- Customer Focus: Champion our commitment to exceptional customer experiences and measures that ensure customer satisfaction.
- Leadership and Team Management: Managing and leading colleagues across all departments, providing direction, support, and encouragement to achieve their goals.
- Adherence to PRS Policies: Following and implementing PRS processes, guidelines, and policies to ensure operational compliance.
- Store Standards and Operations: Always maintaining the store\’s impeccable standards, guaranteeing a seamless and pleasant shopping experience for every customer.
- Store Manager Support: Deputise for the Store Manager in their absence, ensuring seamless operations.
- Shift Management: Handle key holding and general shift management to keep things running smoothly.
Skills and Experience
- Leadership Experience: Proven track record in people management, leadership, and direction.
- Effective Communication: Strong communication and influencing skills to inspire commitment and loyalty among your team.
- Adaptability: The ability to prioritize workloads and adapt quickly to changing circumstances, promoting the benefits of change to others.
- Commercial Acumen: A commercially minded approach to retail, understanding how to drive success.
- Passion for Technology: Embrace the Samsung eco-system and have a genuine love for all things tech.
- Continuous Learning: Constantly challenge your knowledge and drive your own learning journey.
- Management Experience: Previous management experience is a must, demonstrating your ability to lead and inspire a diverse team.
Why join us?
At PRS& Samsung, we offer more than just a job; we offer a platform to grow and develop your skills. You’ll be part of an enthusiastic team that shares your passion for technology and customer satisfaction. With opportunities for learning and career advancement, you can shape your future in the tech retail industry. We have a Learning and Development team dedicated to your professional training in the role. Training includes (but not limited to), Induction, FCA, Product, Customer Journey, and Management Development Programmes.
What we can offer you:
- Samsung Employee Discount Portal
- Birthday Holiday
- Monthly Bonus Potential
- Seeded Devices – including the latest Flagship Device!
- Employee Assistance Platform
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Assistant Manager - Samsung Experience Store employer: Partner Retail Services Limited
Contact Detail:
Partner Retail Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Manager - Samsung Experience Store
✨Tip Number 1
Get to know the company culture! Before your interview, dive into PRS& Samsung's values and ethos. This will help you align your answers with what they’re looking for and show that you’re genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on showcasing your leadership experience and how you can inspire a team, just like they want in an Assistant Manager.
✨Tip Number 3
Show off your passion for tech! Be ready to discuss your favourite Samsung products and how they enhance customer experiences. This will not only highlight your enthusiasm but also demonstrate your knowledge of the brand.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself fresh in their minds and show your eagerness for the role.
We think you need these skills to ace Assistant Manager - Samsung Experience Store
Some tips for your application 🫡
Show Your Passion for Technology: Make sure to highlight your love for tech in your application. We want to see how you embrace the Samsung ecosystem and how that passion translates into exceptional customer experiences.
Demonstrate Your Leadership Skills: Since this role is all about leading and inspiring a team, share specific examples of your previous management experience. We’re keen to know how you’ve motivated others and achieved goals together.
Tailor Your Application: Don’t just send a generic application! Take the time to align your skills and experiences with the job description. Show us how you can contribute to our mission at the Samsung Experience Store.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves, and we can’t wait to hear from you!
How to prepare for a job interview at Partner Retail Services Limited
✨Know Your Tech
Brush up on your knowledge of Samsung products and the latest tech trends. Being able to discuss specific features and benefits will show your passion for technology and help you connect with the interviewers.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you inspired your colleagues and achieved results, as this role requires strong leadership capabilities.
✨Customer Experience Focus
Think of scenarios where you went above and beyond for a customer. Be ready to share these stories during the interview to demonstrate your commitment to exceptional customer service, which is key for this position.
✨Understand the Company Culture
Familiarise yourself with PRS& Samsung's values and ethos. Show that you align with their mission by discussing how you can contribute to their goals and maintain operational compliance while enhancing customer experiences.
