At a Glance
- Tasks: Lead the product experience for repairers, driving automation and user engagement.
- Company: Join a fast-growing tech company on a mission to revolutionise the auto parts industry.
- Benefits: Enjoy catered lunches, wellness allowances, and flexible work arrangements.
- Other info: Dynamic team culture with opportunities for personal and professional growth.
- Why this job: Make a real impact in a sustainable future while working with cutting-edge technology.
- Qualifications: 5+ years in product management with a focus on user experience and automation.
The predicted salary is between 70000 - 90000 £ per year.
Partly has offices in London (UK), Christchurch (NZ) and Austin (Texas). This particular role is to be based onsite in our London office.
Partly's mission is to connect the world's parts by building the first global platform for replacement parts, starting with auto parts. Our vision is to accelerate the world toward a sustainable future where anyone can fix anything. We utilise bleeding-edge technology to solve challenging problems that make a huge impact in a $1.9 trillion industry.
This role owns the entire experience for repairers within the Partly network. A repairer navigates fragmented tools, manual processes, and no common protocol across estimation, procurement, and invoice reconciliation. The gap between how this works today and how it could work with Partly is the opportunity this role exists to close.
As Principal/Staff PM for Repairer Experience, you will own the end-to-end product experience for repairers across all of Partly's markets: the Repair App, Mobile App, and integration surfaces that connect Partly to the broader repairer toolchain. You are accountable for the total value repairers get from Partly, including adoption, engagement, and automation outcomes.
What you’ll own:
- End-to-End Repairer Experience: The full repair job workflow across all repairer-side users — estimators, parts managers, accountants — and all Partly surfaces.
- Repairer-Side Automation: The product strategy for progressively automating workflows through AI-assisted recommendations and smart defaults.
- Product-Led Growth: Onboarding, activation, and repeat engagement treated as product design problems.
- Integration Experience: The quality and coherence of Partly's integrations into Bodyshop Management Systems and other repairer tools.
- Intelligence, Reporting & Auditability: The dashboards and performance reporting that help repairers make better decisions.
What you’ll do:
- Define and evolve the product vision, strategy, and roadmap aligned with company direction.
- Continuously assess and improve Product-Market Fit across global markets.
- Own key product and PLG metrics and use them to steer all decisions.
- Lead go-to-market alignment for your product.
- Maintain direct, regular contact with repairers.
- Spend time in the shop to understand user needs.
- Prototype new product iterations using AI-assisted development.
- Run structured A/B tests and experiments.
- Partner closely with engineering leads to balance discovery and delivery.
- Design feedback loops that let you learn from system behaviour alongside user behaviour.
What you bring:
- Genuine customer obsession and a habit of spending time with users.
- Craft-level commitment to UX quality.
- 5+ years owning complex B2B software products end-to-end.
- Demonstrated PLG instincts.
- Experience with API-first or integration-dependent products.
- Strong analytical instinct.
- Excellent judgment in a complex multi-stakeholder environment.
Our Benefits:
- Healthy, Catered Lunches.
- Annual wellness allowance on a Partly-branded card.
- Fully paid parental leave for primary caregivers.
- Paid car park or commute allowance.
- Architecturally designed offices built for collaboration.
- Office-First with Flexibility.
- Celebration of team achievements.
Product Manager, UK employer: Partly
Partly is an exceptional employer that fosters a vibrant and collaborative work culture in its London office, where employees are empowered to do the best work of their lives. With generous benefits such as catered lunches, wellness allowances, and flexible parental leave, Partly prioritises employee well-being and growth. The company also offers unique opportunities for professional development and innovation, making it an ideal place for those looking to make a meaningful impact in the automotive industry.
