Events & Community Manager

Requirements

• Community-building track record. 3-5+ years building community in a B2B operator market - automotive, trades, hospitality, healthcare, professional services or similar. You've stood something up from zero, not just inherited a programme.
• Social media. You can run owned channels with a consistent voice and turn real-world moments into content that travels.
• Event operator. You've run owner-level dinners, conferences and awards programs end-to-end. You don't outsource the logistics; you know what good looks like because you've done it.
• Trust-builder with owners. You can walk into a bodyshop or a dealer back office on a wet Wednesday morning, get the owner talking, and leave with a relationship. You don't pitch - you listen.
• Storyteller. You can spot a case study in a 15-minute conversation, produce the content, and ship it.
• Industry-network instinct. You either know the UK collision / aftermarket ecosystem (trade press, NBRA, insurer networks, ABP Club, Automechanika) or you can map it and embed in it within weeks.
• Behavioural design. You understand why a £500 cheque at the end of a quarter changes parts-buyer behaviour more than a 0.5% discount on every order. You'll design and run the reward mechanics with a control cohort.
• Budget owner. Comfortable owning a £1M budget with the rigour to defend cost-per-incremental-WAR-site against the alternative spend.
• Cross-functional operator. Works with marketing, sales, CS, product, insurer relations and supplier sales without needing a Gantt chart to explain why.
• Owner-operator mindset. You take responsibility for outcomes, not activities. You don't wait for permission.
• Travel-tolerant. Realistic about 30–40% UK travel.

What the job involves

• As Partly's first UK Events & Community Marketer, you will turn Partly into a movement in the UK collision and aftermarket repair industry.
• Bodyshop owners and parts dealers don't buy from cold sales decks - they buy from people they trust, in rooms with other operators who already trust the product.
• Your job is to build those rooms, and then make them visible to everyone who couldn't be there.
• Reporting to the UK Head of Growth Marketing (with a close partnership with the UK GM), you'll own the Partly Community across both sides of the network - repairers (independent bodyshops and the wider collision industry) and suppliers (dealer parts businesses) - and the owned social channels that carry it beyond the room.
• You'll stand up the events, ambassador programs, awards, owner councils and reward mechanics that make being on Partly feel like membership, and you'll run the Instagram and LinkedIn presence that turns every dinner, ambassador and case study into reach.
• This is a field-led role with a marketer's instincts. You'll be in repairer car parks, in dealer back offices, at industry awards, in regional dinners, at the editor's desk of Bodyshop Magazine - and then back at your laptop turning that into content that travels.
• Partly Community programs. Build the Partly Community across UK repairers and suppliers partnering with sales, customer success and marketing.
• Social media guru. Build a community beyond borders - you have a knack for all things social. Own the channels end-to-end - calendar, publishing, in-channel community management, and turning events, ambassadors and case studies into a consistent distribution engine.
• Annual Conference and Awards. Define how Partly shows up at the biggest and best events in the industry. Includes sponsorships, activations and community engagement.
• Regional roundtables. Create the activation plan for regional roundtables, networking, demo nights and more.
• Hero Ambassador program. Build an ambassadors/influencer marketing machine from the ground up. Create and nurture industry relationships and endorsements. Build a network of long term partners positioning Partly as the glue in the industry.
• Content production (with Growth Marketing). Case studies and email marketing nurtures/build customer journeys and value led content.
• Budget management. Manage the annual budget across community, events and social on both sides.