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For Companies At a Glance
- Tasks: Manage supplier relationships and ensure their success on our innovative platform.
- Company: Join a fast-growing tech company focused on sustainability and innovation.
- Benefits: Enjoy flexible hours, competitive salary, equity options, and unique team events.
- Why this job: Make a real impact in a $1.9 trillion industry while working with cutting-edge technology.
- Qualifications: Strong communication skills and experience in managing technical relationships.
- Other info: Be part of a dynamic team with excellent growth opportunities and a supportive culture.
The predicted salary is between 36000 - 60000 £ per year.
Overview
Partly's mission is to connect the world's parts by building the first global platform for replacement parts, starting with auto parts. Our big vision is to accelerate the world toward a sustainable future where anyone can fix anything.
This role is responsible for ensuring suppliers achieve measurable commercial and operational value from Partly's infrastructure. It sits at the intersection of supplier relationships, product delivery, and engineering execution, and requires deep ownership of supplier issues in a fast-moving, evolving product environment.
What will you do
- Own strategic supplier relationships: Develop trusted, long-term partnerships with parts suppliers, acting as the primary post-sale owner and point of accountability. Ensure strong adoption, retention, and long-term value realisation from Partly.
- Own supplier issues end-to-end: Take full ownership of supplier issues from initial report through root cause analysis, resolution, and follow-up. Work closely with product and engineering teams to drive issues to ground rather than simply escalating them.
- Translate supplier problems into product execution: Convert supplier pain points and operational challenges into clear, actionable product requirements. Produce written problem statements, reproduction steps, and expected outcomes to enable fast, effective execution by engineering.
- Lead onboarding and ongoing success: Own the end-to-end post-sale journey including onboarding, implementation coordination, and ongoing success management. Ensure suppliers are set up to operate successfully on Partly infrastructure from day one.
- Drive measurable business outcomes: Develop a deep understanding of each supplier's KPIs, revenue drivers, and operational constraints. Through regular reviews, identify and execute opportunities where Partly can unlock incremental value, efficiency, or growth.
- Operate with urgency in an evolving environment: Work effectively in a fast-moving, ambiguous environment where product capabilities and processes are still developing. Maintain momentum, prioritise effectively, and drive progress despite incomplete information.
- Build scalable success foundations: Design and evolve lightweight processes, tooling, and documentation that allow supplier success to scale without compromising accountability or responsiveness.
Your skills
- Senior stakeholder management: Comfortable working with senior leaders at complex organisations. Able to manage expectations, navigate ambiguity, and maintain trust during periods of change or product instability.
- Strong communicator across technical and commercial audiences: Able to engage credibly with engineers while clearly articulating technical issues and solutions in commercial terms to supplier stakeholders.
- Experience working with technical or infrastructure products: Comfortable operating close to technical systems and workflows. Able to understand platform behaviour, diagnose issues, and validate solutions in collaboration with engineering teams.
- Strong prioritisation and ownership mindset: Commercial and operational acumen. Understands how supplier businesses operate and how technology impacts revenue, cost, and efficiency. Able to articulate ROI and map Partly's infrastructure to supplier objectives.
Benefits
- High trust, low process and no bureaucracy. We hire exceptional people whose judgment we trust.
- Competitive base salary + equity. We offer competitive salaries and generous equity options for all full-time employees.
- Flexible working hours. Choose when to work based on what time you're most effective.
- Focus Days. Two days per week, with zero meetings, dedicated solely to uninterrupted deep work.
- Take time when you need it. We work extremely hard and trust our team to take the time they need to recharge.
- Learn from the best. You'll have the opportunity to constantly learn from the world's best.
- Quarterly season openers across the UK and EU. Connect regularly for a week of collaboration, big-picture planning and team events.
- Annual global offsite in New Zealand. Travel with the rest of the UK and EU team.
- Team connection. Monthly team lunches, celebrating our wins, happy hours and more!
- Parental leave and flexible return to work. Primary carers can return with 4-day weeks (on 100% pay for the first 12 weeks).
- Payroll Giving: We encourage generous giving and donate to the high-impact charities you support.
- CycleSaver: UK employees can now save on cycle subscriptions through CycleSaver.
Supplier Account Manager employer: Partly Group Limited
Contact Detail:
Partly Group Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supplier Account Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more people you know, the better your chances of landing that Supplier Account Manager role.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their mission, values, and recent projects. This will help you tailor your answers and show them you're genuinely interested in being part of their team.
✨Tip Number 3
Practice your pitch! You need to be able to clearly articulate your experience and how it aligns with the role. Keep it concise but impactful – think of it as your personal brand statement.
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in keeping you top of mind. Plus, it shows your enthusiasm for the position. And remember, apply through our website for the best chance!
We think you need these skills to ace Supplier Account Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Supplier Account Manager role. Highlight your experience with supplier relationships and technical products, as this will show us you understand what we're looking for.
Showcase Your Communication Skills: Since this role involves working with both technical teams and suppliers, it's crucial to demonstrate your ability to communicate effectively across different audiences. Use examples in your application that showcase your strong communication skills.
Be Specific About Your Achievements: When detailing your past experiences, focus on specific achievements that relate to managing supplier relationships or driving business outcomes. Numbers and metrics can really help us see the impact you've made in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. This way, your application will be processed more efficiently, and you'll be one step closer to joining our amazing team at Partly!
How to prepare for a job interview at Partly Group Limited
✨Know Your Stuff
Before the interview, dive deep into Partly's mission and values. Understand how they connect the world's parts and their focus on sustainability. This will help you align your answers with their goals and show that you're genuinely interested in the role.
✨Showcase Your Communication Skills
As a Supplier Account Manager, you'll need to communicate effectively with both technical and commercial teams. Prepare examples of how you've successfully navigated complex conversations in the past, demonstrating your ability to bridge the gap between different stakeholders.
✨Be Ready to Solve Problems
Expect to discuss how you would handle supplier issues. Think of specific challenges you've faced in previous roles and how you resolved them. Highlight your analytical skills and your approach to turning problems into actionable solutions.
✨Demonstrate Your Ownership Mindset
Partly values individuals who take ownership of their work. Be prepared to share instances where you've taken initiative or led projects to success. This will show that you can thrive in a fast-paced environment and are ready to drive measurable outcomes for suppliers.
