At a Glance
- Tasks: Be the friendly face of our holiday park, ensuring guests have a fabulous experience.
- Company: Join Broadwater Holiday Park, where every day feels like a holiday!
- Benefits: Enjoy birthday treats, wellness programmes, and discounts on holidays and local attractions.
- Other info: Flexible hours with ongoing training and development opportunities.
- Why this job: Perfect for those who love interacting with people and creating memorable experiences.
- Qualifications: Previous receptionist experience and a passion for customer service.
The predicted salary is between 10 - 12 £ per hour.
We are recruiting for a skilled Receptionist who will be the first point of contact for all our guests and visitors.
This role is perfect for someone who excels at communicating with others in a professional manner to ensure a high quality of customer service is provided to our guests; our vision is ‘ to make every day feel like a holiday’.
Number of Positions
Location
Broadwater Holiday Park, Fleetwood (FY7 8JX)
Hours
9:00-17:00 Wednesday, Thursday and Saturday
Responsibilities
- Check-in/out guests ensuring all documentation is completed and our guest experience is fabulous from the start to the end of their holiday.
- Manage both digital and hard copy filing systems for all guests.
- Answer the telephone in a professional and timely manner, addressing queries and directing external calls to the correct department.
- Upsell facilities and services offered by the Park.
- Greet all contractors/visitors to the Park
- Cash and payment handling
Benefits include
- Birthday Treat – Additional day annual leave
- Wellness programmes
- Loyalty leave
- Bonus schemes
- 1 in 6 weekends off (if applicable) / where possible
- Ongoing training and development
- Refer a friend and Great Ideas schemes
- Use of leisure facilities across the Parks
- Discounted food
- Employee discount off holidays with the Partington Group
- Employee discount at Walterz Entertainment Hub
- Employee discount – Local Attractions Discount Scheme
- Pension scheme
Requirements
- Receptionist experience in a similar role
- Flexibility
- Keen to learn
- Full preferably clean, driving licence
- The ability to demonstrate our company values at all times, FUN, FAMILY & FRIENDLY!
- #J-18808-Ljbffr
Part Time Receptionist employer: Partingtons
Join our dynamic team as a Gas Engineer in Blackpool, where we prioritise employee well-being and professional growth. With benefits like additional annual leave for birthdays, wellness programmes, and ongoing training, we foster a supportive work culture that values your contributions. Enjoy the unique advantage of discounted leisure facilities and local attractions, making every day feel like a holiday while you excel in your role.
StudySmarter Expert Advice🤫
We think this is how you could land Part Time Receptionist
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Partingtons and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Partingtons and let us see your personality shine through!
We think you need these skills to ace Part Time Receptionist
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Partingtons.
Get Familiar with Our Brand:Before applying, take some time to learn about Partingtons and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Partingtons
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Partingtons.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Partingtons will surely appreciate.
