At a Glance
- Tasks: Learn all aspects of hospitality while working in a fun, fast-paced environment.
- Company: Join a leading hospitality team at Blackpool Parks.
- Benefits: Earn £26,000-£29,000 per year with opportunities for career progression.
- Other info: Flexible weekend shifts and a supportive team culture await you.
- Why this job: Kickstart your career in hospitality and make guests smile every day!
- Qualifications: Previous experience is a plus, but a willingness to learn is essential.
The predicted salary is between 26000 - 29000 £ per year.
Blackpool Parks
Full-time
£26,000.00-£29,000.00 per year
Fixed term contract
This is a fixed term programme of two levels, which is operationally focused and will work towards either a permanent managerial or supervisory role dependent on your work experience and which training scheme you are eligible to enter:
- Hospitality Associate Trainee (Food & Beverage)
1 year fixed programme – upon completion of the programme your planned progression would be into a supervisory role, which will be dependant on your progress whilst training and of course your preference of which department to work in. Working across all Food & Beverage facilities you will learn all aspects of food and beverage (Bars, Food, Club, Entertainment & Security). - Hospitality Associate Level II (General)
2 year fixed programme – upon completion your planned progression would be into a supervisory/managerial role. This is of course dependent on your progress whilst training and your preference. Over the 24 months you will experience all areas of our hospitality operations, based on our parks. To enter the level II programme you will need to demonstrate leadership qualities and you must hold a full clean driving licence.
With both of these roles as you will be working in the hospitality industry you will be required to undertake weekend work, with at least one weekend off in four. We are looking for self-motivated and curious individuals who want to learn about the operations of this highly successful business. You must be able to learn and adapt to each department you are based in and conclude each module with a documented report detailing your observations and recommendations.
Duties
- Understand and undertake the duties associated with each role within the department.
- Familiarize yourself with the SOPs associated with the department in which you are working. Work with the Head of Department to review and update the SOP for that area.
- As a level II Associate you will need to undertake the supervision of at least 3 shifts towards the end of each module.
- Handle a number of guest enquiries and complaints with professionalism, striving for resolution that enhances guest experience.
- Identify any areas of growth to; generate sales, save money and/or streamline processes.
- Manage time effectively to ensure all tasks are completed efficiently during busy service periods.
Experience
- Previous experience in a hospitality setting would put you at a distinct advantage; a willingness to learn is key.
- Strong time management skills to handle multiple tasks effectively in a fast-paced environment.
- Excellent communication skills, both verbal and written, to interact positively with guests and team members alike.
- A proactive attitude towards guest experience, demonstrating a commitment to providing an outstanding experience for all visitors.
- Applicants must hold a full current UK driving license.
Join us in delivering exceptional hospitality while developing your skills in a supportive environment!
Hospitality Associate employer: Partingtons
At Blackpool Parks, we pride ourselves on being an exceptional employer that fosters a vibrant and supportive work culture. Our Hospitality Associate programme offers clear pathways for career progression into supervisory and managerial roles, with comprehensive training across all areas of food and beverage operations. Located in the heart of Blackpool, our team enjoys a dynamic environment where personal growth is encouraged, and every day brings new opportunities to enhance guest experiences while working alongside passionate colleagues.
StudySmarter Expert Advice🤫
We think this is how you could land Hospitality Associate
✨Get Hands-On Experience
Since you’re going for a trainee role in the hospitality-food-service sector, look for ways to gain practical experience. Volunteer at local events or pop-up restaurants. Not only does this give you a taste of the industry, but it’s a great way to meet people and show you’re passionate about getting your foot in the door.
✨Visit Local Dining Hotspots
Don’t be shy – visit local restaurants, cafes, and bars! Drop in, chat with staff, and express your interest in trainee positions. Many places look for motivated trainees who are eager to learn and might even hire from walk-ins. Plus, you'll get a feel for the atmosphere and see where you might fit best.
✨Connect with Hospitality Colleges
Reach out to hospitality schools or colleges in your area. They often have partnerships with local businesses and can help connect you with trainee opportunities. They might also host job fairs or industry events that can be great for networking and meeting potential employers.
✨Apply Directly Through Our Website
When you're ready to apply, make sure you do it through our website at Partingtons. We often list trainee opportunities exclusively there, and it's a great way to stand out. Plus, our team values direct applications, so you don’t want to miss out on a chance to impress us!
We think you need these skills to ace Hospitality Associate
Some tips for your application 🫡
Highlight Your Customer Service Skills:In the hospitality-food-service industry, your ability to connect with customers is key. Make sure to showcase any previous service experience in your CV or cover letter, whether it's from part-time jobs, volunteering, or even school projects. Let your enthusiasm for making a positive dining experience really shine through!
Mention Relevant Certifications:If you have any certifications related to food safety, hygiene, or customer service training, make sure to include these in your application. Many employers in hospitality value this kind of training, so it gives you a leg up over others who might not have them. Even if you're just starting out, mentioning your commitment to learning about these areas can impress hiring managers.
Express Your Willingness to Learn:As a trainee, it's crucial to convey your eagerness to learn on the job. Use your cover letter to share why you're excited about starting a career in hospitality and how you look forward to gaining hands-on experience. Employers want to see that you're motivated and ready to dive into the fast-paced environment of food service!
Tailor Your Application to Partingtons:When you're preparing your application for Partingtons, make sure to mention why you're specifically interested in working there. Do some research about their values, unique offerings, or reputation. Personalising your application not only shows that you're genuinely interested but also helps you stand out in a pool of candidates.
How to prepare for a job interview at Partingtons
✨Show Off Your People Skills
In hospitality, customer service is king! During the interview for a Hospitality Associate at Partingtons, be ready to demonstrate your people skills. Think of examples where you've handled difficult customers or worked as part of a team to create a great dining experience.
✨Get Familiar with Food Safety Standards
Expect some technical questions around food safety or health regulations relevant to the hospitality food service industry. Brush up on basic food hygiene rules and be prepared to discuss how you'd handle a situation related to food safety at Partingtons.
✨Show Your Enthusiasm for Learning
As a trainee, your willingness to learn is crucial! Make sure to communicate your passion for the hospitality industry and your eagerness to dive into every aspect of your role. Talk about your motivations and any relevant experiences that sparked your interest in food service.
✨Bring Your Best Ideas for Customer Engagement
Think about ways you could enhance the dining experience at Partingtons. Whether it’s a fun theme night or a creative cocktail suggestion, having fresh ideas ready can show that you're enthusiastic and ready to contribute to the team's success, even as a trainee!
