At a Glance
- Tasks: Maintain and service gas scrubbing equipment, ensuring top performance at customer sites.
- Company: Join Parsons, a leader in air pollution control solutions with a collaborative spirit.
- Benefits: Enjoy a competitive salary, company vehicle, and opportunities for professional growth.
- Other info: Dynamic role with travel across the UK and Ireland, offering excellent career progression.
- Why this job: Make a real difference in environmental safety while working hands-on with innovative technology.
- Qualifications: BTEC Level 3 or equivalent in engineering; experience in field maintenance preferred.
The predicted salary is between 40500 - 49500 £ per year.
Parsons is a leading designer, manufacturer, installer and maintainer of fume & odour scrubbing equipment, working with a wide range of industries to deliver specialist air pollution control solutions. The Field Service Technician is responsible for the maintenance and servicing of gas scrubbing equipment at customer sites, ensuring it continues to operate safely, reliably and to the high standards Parsons is known for. The role is central to delivering the aftercare that underpins our customer relationships and service contracts and extends to supporting the installation of new equipment and working alongside the factory team when required.
Key Responsibilities
- Service scheduling and planning: Plan and coordinate the service schedule, liaising with customer sites to agree dates and communicating the programme internally so engineering and production teams can plan around it. Identify and arrange the consumables and materials needed ahead of each visit.
- Planned preventative maintenance: Carry out planned service visits, completing all preventative maintenance tasks to Parsons standards and serving as the professional face of the business on site. Maintain a consistent focus on reducing customer downtime and complete accurate service documentation following each visit. Provide recommendations for repairs or upgrades to equipment.
- Breakdown response: Respond to emergency breakdowns, diagnosing faults and striving for a first-time fix. Where this is not possible, implement an Interim Containment Action and work with the Engineering Manager to deliver a Permanent Corrective Action. Identify recurring fault patterns and elevate improvement opportunities to prevent repeat issues. Manage the inventory of Parsons-owned repair parts to support rapid response.
- Installation and fabrication support: Support the installation and commissioning of new equipment at customer sites. Work alongside the production team to manufacture and fabricate equipment when required.
- Health, safety and compliance: Work in accordance with all relevant health and safety legislation, Parsons procedures and site-specific rules, reporting any concerns or incidents promptly. Participate in safety meetings and toolbox talks where required. Support the company’s Quality Management System and environmental management procedures. Identify hazards and report unsafe conditions promptly.
Essential About you
- BTEC Level 3, HNC, HND or equivalent qualification in a relevant engineering discipline.
- Proven experience in a field-based maintenance or service technician role.
- Strong mechanical and electrical fault-finding and diagnostic skills.
- Able to work independently, managing time and priorities on customer sites.
- Professional and customer-focused, confident representing Parsons on site.
- Diligent approach to health and safety for yourself and others.
- Full UK driving licence.
Desirable
- Experience with gas scrubbing, air treatment, or chemical dosing equipment.
- Familiarity with electronic control systems and instrumentation.
- Experience completing technical service documentation and reports, alongside standard IT tools including Microsoft Word, Excel and email.
- Experience preparing Risk Assessments and Method Statements (RAMS).
- Knowledge of the safe handling and storage of chemicals.
- Background in an industrial or manufacturing environment.
- Experience as a field technician in any discipline, where strong electrical/electronic diagnostic skills are demonstrated.
Certifications
- Working at height and confined space entry.
- Forklift truck operation, scissor lift and cherry picker (IPAF).
Working relationships
- Internal: Reports to the Engineering Manager. Works closely with engineering and production teams on scheduling, technical findings, and installation and fabrication support.
- External: This role is the primary point of contact for customer engineering and facilities teams.
Ways of working
- Travel: This role is classified as Regional, spanning the office and workshop in Walsall and customer sites across the UK and Ireland. A company vehicle is provided and overnight stays may be required.
- Working pattern: This role is based at Parsons House, Walsall, with regular travel to customer sites and time in the workshop as the schedule requires.
Field Service Technician in Halfway House employer: Parsons UK
Parsons is an exceptional employer, offering a dynamic work environment where Field Service Technicians can thrive. With a strong commitment to employee growth and development, the company provides comprehensive training and opportunities for advancement while fostering a culture of safety and teamwork. Located in Walsall, employees benefit from a supportive atmosphere that values their contributions and encourages innovation in delivering top-notch air pollution control solutions.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Technician in Halfway House
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Field Service Technician in Halfway House
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch Parsons UK's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at Parsons UK. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at Parsons UK
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at Parsons UK.
