Field Application Scientist - Nordics/UK

Parse Biosciences is a global life sciences company whose mission is to accelerate progress in human health and scientific research. Empowering researchers to perform single cell sequencing with unprecedented scale and ease, our pioneering approach has enabled groundbreaking discoveries in cancer treatment, tissue repair, stem cell therapy, kidney and liver disease, brain development, and the immune system.

As a field application scientist at Parse Biosciences, you will act as the scientific liaison between the company and our customers. You will build long lasting relationships with researchers working at the cutting edge of biology in fields including neuroscience, immunology, development, and more. As a solutions provider, we partner with our customers to ensure they’re not only generating high quality data, but also designing their experiments in a way that will answer the questions they are asking and achieve the goals of their studies.

The primary territory for this position includes The Nordics and United Kingdom (London, Oxford). You can expect to be on site with customers approximately 50% of the time, and on site in our Seattle HQ 1 to 2 times per year. You will work closely with your customers to determine the optimal training format which can be virtual or on site with a duration of 1 to 3 days.

In this position, you will:

• Proactively communicate with customers to understand the goals and needs of their projects
• Provide technical guidance to customers on single cell experimental design
• Train and support new customers to ensure protocols are understood and followed properly
• Participate in pre- and post-sales activities to drive product adoption and revenue, strategically with your regional sales partners
• Perform troubleshooting and provide assistance on customer experiments
• Work closely with product teams and contribute to customer facing technical documentation
• Collect feedback from current customers and communicate to product teams and management to help guide product development
• Keep up to date on the ever-evolving field of single cell genomics and relay observations of market shifts to management
• Deliver scientific presentations for internal or customer facing events

For this position, we look for:

• Experience in a customer-facing role for genomics products
• Advanced degree in molecular biology, genomics, or a related field or undergraduate degree with relevant experience
• Experience performing next generation sequencing library preparation
• Ability to effectively communicate technical details to a broad scientific audience
• Comfortable in a fast-paced startup environment
• Your residence is currently in a Nordic country or London/Oxford, UK
• Be willing and able to travel as outlined above under “Territory and Travel”
• Experience performing single-cell RNA-seq assays in a laboratory setting preferred
• Experience working with cell culture, tissue dissociation, cell sample preparation preferred
• Experience performing bioinformatic analysis with genomics datasets preferred

This position is home office based and will require a reliable internet connection and suitable workspace to fulfill job duties effectively. Regular communication and collaboration with team members and customers will occur virtually through zoom meetings, instant messaging, and email. Travel requirements: This position includes extensive travel, including customer sites, conferences, and meetings or training at the company headquarters in Seattle.