Restaurant Team Member in Stoke-on-Trent
Restaurant Team Member

Restaurant Team Member in Stoke-on-Trent

Stoke-on-Trent Seasonal No home office possible
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At a Glance

  • Tasks: Join our team to deliver exceptional service in a vibrant pub atmosphere.
  • Company: Shepherd Neame, Britain's oldest brewer with a rich history and modern approach.
  • Benefits: Competitive pay, tips, discounts on food and drink, and flexible hours.
  • Why this job: Be part of a friendly team and create memorable experiences for our customers.
  • Qualifications: No experience needed; just bring your passion for hospitality and people.
  • Other info: Opportunities for growth within a supportive and inclusive environment.

Shepherd Neame is on the lookout for part time, seasonal Restaurant Team Members to join us until September. If you love hospitality, are a people person and enjoy being on the front line in a busy role, this may be just the job for you.

One of Canterbury's oldest buildings, the Parrot was built on Roman foundations in the 14th century. Tucked away down a picturesque cobbled street in the heart of Canterbury, the pub offers a wealth of medieval beams, oak floorboards and authentic open fires providing an atmospheric backdrop to food and drink.

At Shepherd Neame, we know that first impressions count, so you will play an important part in our business ensuring that you acknowledge our customers with a warm welcome and deliver great service to them at every opportunity. If you haven't got any previous hospitality experience, please do not worry; as long as you possess some of the qualities outlined below, we can train you and teach you everything that you will need to know.

WHAT'S IN IT FOR YOU?

  • Competitive hourly pay rate
  • A share of tips in addition to your hourly pay
  • Early wage withdrawal scheme
  • 25% discount on food and drink at Shepherd Neame Managed Houses
  • 25% discount on overnight Managed House Hotel bookings
  • Up to 40% discount on select purchases from the Visitor Centre Shop at Faversham
  • Sheps Hut discounts and special offers hub on hundreds of high street shops and services
  • Access to a Workplace Mental Health Platform
  • Company pension plan
  • The opportunity to develop & move within our pubs, the Brewery & Support Office
  • Flexible working hours

Shepherd Neame may be Britain's oldest brewer, but our approach is anything but old-fashioned. We are an authentic, independent business, yet flexible and agile, which has enabled us to survive and thrive based on the following Sheps Skills:

  • Working Together
  • Pride and Passion
  • Authenticity
  • Sheps Spirit

WHO ARE WE?

Britain's oldest brewer, Shepherd Neame, has been based in the market town of Faversham, Kent for over 300 years. An independent family business, we boast an award-winning visitor centre and more than 300 pubs and hotels throughout London and the South East, from the historic heart of the City to the Kent coastline. We employ around 1,500 team members across our pub estate and more than 270 at our Brewery and Support Office.

Diversity, equality, and inclusion matter to Shepherd Neame. If you think you would be suited to this role, we would welcome your application regardless of age, disability status, ethnicity, gender, religion or sexual orientation. We strive to provide an inclusive and supportive working environment where all employees feel respected and supported in fulfilling their potential.

Restaurant Team Member in Stoke-on-Trent employer: Parrot

Shepherd Neame is an exceptional employer, offering a vibrant work culture steeped in history at one of Canterbury's oldest pubs. With competitive pay, flexible hours, and a strong commitment to employee development, you will find ample opportunities for growth within our independent family business. Join us in a supportive environment that values diversity and inclusion, where your contributions are recognised and rewarded.
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Contact Detail:

Parrot Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Restaurant Team Member in Stoke-on-Trent

✨Tip Number 1

Get to know the pub! Familiarise yourself with Shepherd Neame's history and values. When you walk in for your interview, drop a few fun facts about the Parrot or the brewery. It shows you're genuinely interested and ready to be part of the team.

✨Tip Number 2

Practice your people skills! Since this role is all about hospitality, think of some scenarios where you can showcase your ability to connect with customers. A warm smile and a friendly chat can go a long way in making a great first impression.

✨Tip Number 3

Dress the part! When you show up for your interview, wear something smart-casual that reflects the vibe of the pub. It’s all about showing you understand the atmosphere and are ready to fit right in with the team.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re tech-savvy and keen to join the Shepherd Neame family. Let’s get you on board!

We think you need these skills to ace Restaurant Team Member in Stoke-on-Trent

Customer Service
Hospitality Skills
Communication Skills
Teamwork
Adaptability
Attention to Detail
Problem-Solving Skills
Time Management
Positive Attitude
Flexibility
Interpersonal Skills
Ability to Work Under Pressure

Some tips for your application 🫡

Show Your Personality: When you're writing your application, let your personality shine through! We love a good story, so if you have any experiences that highlight your passion for hospitality or working with people, share them. It helps us see the real you!

Tailor Your Application: Make sure to tailor your application to the role of Restaurant Team Member. Highlight any relevant skills or experiences, even if they’re not directly in hospitality. We appreciate enthusiasm and a willingness to learn just as much as experience!

Keep It Clear and Concise: We’re busy folks at Shepherd Neame, so keep your application clear and to the point. Use simple language and avoid jargon. A well-structured application makes it easier for us to see why you’d be a great fit for our team.

Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our company there. We can’t wait to hear from you!

How to prepare for a job interview at Parrot

✨Know the Company

Before your interview, take some time to research Shepherd Neame. Familiarise yourself with their history, values, and what makes them unique in the hospitality industry. This will not only impress your interviewers but also help you understand how you can contribute to their team.

✨Show Your People Skills

As a Restaurant Team Member, being a people person is key. During the interview, share examples of times when you've provided excellent customer service or worked well in a team. Highlighting your interpersonal skills will show that you’re a great fit for the role.

✨Emphasise Your Willingness to Learn

If you don’t have previous hospitality experience, don’t sweat it! Make sure to express your eagerness to learn and adapt. Mention any relevant skills or experiences that demonstrate your ability to pick things up quickly, as Shepherd Neame is keen on training the right candidates.

✨Ask Thoughtful Questions

At the end of the interview, be prepared to ask questions about the role or the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you. Consider asking about team dynamics or opportunities for growth within the company.

Restaurant Team Member in Stoke-on-Trent
Parrot
Location: Stoke-on-Trent
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