National Account Manager

About our client
Our client is one of the most well known vaping brands in the world, known for its efforts to convert the worlds adult smokers away from combustible cigarettes, , and combat underage usage of Nicotine products.

Offering exceptional quality, research, design, and innovation, our client backed by leading technology investors, they are committed to the same excellence when it comes to hiring great talent.

They employ a diverse team that is united by this common purpose and they are hiring the world’s best engineers, scientists, designers, product managers, operations experts, and customer service and business professionals. If the opportunity to build your career at one of the fastest growing companies is compelling, read on for more details.

Role & Responsibilities
The National Account Manager (NAM) manages / supports on an assigned group of FMCG accounts across varied UK trade channels (including Retail and Wholesale) within the UK market. The NAM is a important role within the UK commercial team with responsibilities for developing and growing the companies product listings, distribution, rate of sale and retailer share of mind/voice through seamless execution of customer account plans.

Performance in this role will be measured primarily by achievement of key financial metrics, product listings, volume and sales growth, development, implementation and execution of joint business plans, accurate forecasting / reporting and administrative support.

The National Account Manager role is ideal for someone currently working as a National Account Executive in FMCG categories looking to grow and develop within a challenging and rewarding national account role.

KEY RESPONSIBILITIES:

• Ownership of contract negotiations, relationship, execution and KPI’s for assigned accounts
• Management of the Joint Business Planning process ensuring business objectives are jointly owned and exceeded
• Develop and nurture strong relationships amongst a range of departments within your customers business, and facilitate the building and growing of strong relationships between the customers and the wider team
• Implement trade and channel marketing plans specific to the assigned customers in line the with the UK business plan
• Ownership of account budgets ensuring spend in line with agreed objectives and contractual obligations
• Forecasting accurately using data analysis to identify risks and opportunities
• Maintain and agree contractual obligations, and ensure the highest levels of customer services

Previous experience

• Experience and knowledge of the FMCG retail environment - Primarily grocery
• Experience and ability to manage a diverse group of stores across a geographic area
• Persuasive and adaptable presenter - ability to positively influence different stores and staff
• Strong resilience and desire to drive continuous improvements and operate in a changing environment
• Ability to build and develop collaborative relationships - internal and external
• Ability to problem solve and think on your feet
• A full UK driving license is required for this role

Perks & Benefits of the role

• A place to grow your career.
• People. Work with talented, committed and supportive teammates
• Equity and performance bonuses. Every employee is a stakeholder in their success
• Location. Home based with a requirement to be in the London office on a regular basis with ability to cover national geography
• Package: £63,000-£70,000, £6000 per annum car allowance, 55p per mile, £70 mobile phone subsidy, 20% Performance bonus