At a Glance
- Tasks: Provide exceptional customer service and support to advisers and clients.
- Company: Dynamic financial services firm based in Bristol.
- Benefits: Structured training programme and clear career progression opportunities.
- Why this job: Join a supportive team and enhance your skills in a thriving industry.
- Qualifications: Experience in customer service and strong relationship management skills.
- Other info: Exciting environment with opportunities for personal and professional growth.
The predicted salary is between 30000 - 42000 £ per year.
A financial services firm based in Bristol is seeking a Customer Service Consultant to interact with advisers and clients. The role involves providing top-notch service, answering queries across various channels, and creating knowledge articles. Candidates should have relevant experience and possess strong relationship management skills. The position also includes a structured training programme and opportunities for career progression.
Financial Services Client Support Specialist in Bristol employer: Parmenion Capital Partners LLP
Contact Detail:
Parmenion Capital Partners LLP Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Financial Services Client Support Specialist in Bristol
✨Tip Number 1
Network like a pro! Reach out to people in the financial services sector, especially those who work at firms you're interested in. A friendly chat can open doors and give you insider info on job openings.
✨Tip Number 2
Prepare for interviews by practising common questions related to customer service and relationship management. We recommend role-playing with a friend or using online resources to boost your confidence.
✨Tip Number 3
Show off your knowledge! If you get the chance, create a mock knowledge article during your interview to demonstrate your ability to communicate complex information clearly. It’s a great way to stand out!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of resources to help you land that Financial Services Client Support Specialist role, and applying directly shows your enthusiasm.
We think you need these skills to ace Financial Services Client Support Specialist in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customer service and relationship management. We want to see how your skills align with the role of a Financial Services Client Support Specialist, so don’t hold back!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about providing top-notch service and how you can contribute to our team. Keep it friendly and professional – we love a personal touch!
Showcase Your Communication Skills: Since the role involves interacting with advisers and clients, make sure your application reflects your strong communication skills. Whether it’s through your writing style or examples of past experiences, let us know you can connect with people!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Parmenion Capital Partners LLP
✨Know Your Financial Services
Make sure you brush up on your knowledge of financial services and the specific products the firm offers. Understanding the basics will help you answer questions confidently and show that you're genuinely interested in the role.
✨Practice Your Customer Service Scenarios
Prepare for common customer service scenarios you might face in the role. Think about how you would handle difficult clients or tricky queries, and be ready to share examples from your past experience that demonstrate your relationship management skills.
✨Familiarise Yourself with Multi-Channel Support
Since the role involves interacting across various channels, it’s a good idea to familiarise yourself with different communication methods like phone, email, and chat. Be prepared to discuss how you would adapt your approach depending on the channel used.
✨Show Enthusiasm for Learning
With a structured training programme on offer, express your eagerness to learn and grow within the company. Share any relevant experiences where you've taken the initiative to develop your skills, as this will highlight your commitment to career progression.