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For Companies At a Glance
- Tasks: Lead daily operations, inspire the team, and ensure exceptional guest experiences.
- Company: Join Parlour, a top-rated gastropub known for quality British food and drinks.
- Benefits: Competitive salary from £50k+, guaranteed Christmas time off, and ongoing training.
- Why this job: Take ownership of a beloved venue and make a real impact in hospitality.
- Qualifications: Experience as a General Manager or strong Deputy ready to step up.
- Other info: Flexible working hours, including evenings and weekends, in a dynamic environment.
The predicted salary is between 42000 - 70000 £ per year.
Parlour has built a reputation as one of London's most exciting restaurant and pub venues. Proudly listed in the Top 100 Gastropubs in Great Britain, we have been setting the standard for quality, creativity, and hospitality for over a decade. Open seven days a week for brunch, lunch, dinner, and drinks, Parlour specialises in seasonal, proudly British food and drinks, delivered with warmth, personality, and consistently high standards. Established in 2012 by owner and chef-patron Jesse Dunford Wood, Parlour has become a much-loved institution within the local communities of Queens Park and Kensal Rise.
We are now seeking an experienced, confident, and hands-on General Manager to lead the venue, inspire the team, and drive the business forward.
The Role
As General Manager, you will have full responsibility for the day-to-day operations of Parlour, ensuring an exceptional guest experience, strong commercial performance, and a motivated, high-performing team. You will lead from the floor while maintaining a clear strategic overview of the business. The General Manager will report directly to the Owners / Senior Management.
Key Responsibilities
- Full oversight of daily operations and service
- Delivery of a consistently high-quality guest experience
- Management of budgets, labour, stock control, and supplier relationships
- Driving sales, profitability, and operational efficiency
- Development and execution of menus, promotions, events, and seasonal initiatives
- Recruitment, training, and leadership of the management and front-of-house teams
- Maintaining standards in line with Parlour's values and reputation
- Ensuring compliance with all health & safety, licensing, and legal requirements
Candidate Profile
- Proven experience as a General Manager, or a strong Deputy / Assistant General Manager ready to progress
- Demonstrated leadership and people-management capability
- Strong commercial awareness with a solid understanding of financials and KPIs
- Hands-on, proactive approach within a fast-paced hospitality environment
- Excellent communication and organisational skills, with strong attention to detail
- A leadership style that is visible, supportive, and leads by example
Working Pattern
This is a full-time role requiring flexibility, including evenings and weekends.
Remuneration & Benefits
- Competitive salary dependent on experience starting from £50k+
- Guaranteed time off during the Christmas period
- Ongoing training, professional development, and career progression
- A supportive, dynamic, and engaging working environment
Additional Information
Applicants must have the right to work in the UK. Start date flexible for the right candidate.
If you are ready to take full ownership of a respected and well-established venue and lead a committed team, we would be pleased to hear from you. Applications are now open.
General Manager employer: Parlour Group
Contact Detail:
Parlour Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who know Parlour or have worked there. A friendly chat can sometimes lead to insider info about the role or even a referral.
✨Tip Number 2
Show up and shine! If you can, visit Parlour for a meal or a drink. Get a feel for the atmosphere and the team. This will not only give you great insights but also show your genuine interest in the venue.
✨Tip Number 3
Prepare for the interview by knowing your stuff! Research Parlour’s menu, values, and recent events. Be ready to discuss how your experience aligns with their mission of delivering exceptional guest experiences.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Parlour. Don’t miss out on this opportunity!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re genuinely excited about leading a team and creating memorable experiences for our guests at Parlour.
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the General Manager role. We love seeing how your past roles have prepared you for this position, so don’t hold back on showcasing your leadership skills and commercial awareness.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for Parlour. Be personal, be engaging, and don’t forget to mention specific aspects of our venue that resonate with you. We appreciate a bit of personality!
Apply Through Our Website: To make sure your application gets to us directly, apply through our website. It’s the best way to ensure we see your application in the right light and can get back to you quickly. We can’t wait to hear from you!
How to prepare for a job interview at Parlour Group
✨Know the Venue Inside Out
Before your interview, make sure you know everything about Parlour. Familiarise yourself with their menu, values, and what makes them stand out in the gastropub scene. This will show your genuine interest and help you connect your experience to their unique offerings.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to discuss specific examples of how you've motivated teams in the past. Highlight your hands-on approach and how you lead by example, as this aligns perfectly with what they’re looking for.
✨Demonstrate Commercial Awareness
Brush up on your financial knowledge and KPIs relevant to the hospitality industry. Be ready to discuss how you've managed budgets and driven profitability in previous roles. This will reassure them that you can handle the commercial aspects of the position.
✨Prepare Questions That Matter
Interviews are a two-way street, so come armed with thoughtful questions. Ask about their vision for the future of Parlour or how they measure success in guest experience. This shows you're not just interested in the role but also in contributing to their long-term goals.
