At a Glance
- Tasks: Lead daily operations, inspire the team, and ensure exceptional guest experiences.
- Company: Join Parlour, a top-rated gastropub in London known for quality and creativity.
- Benefits: Competitive salary, guaranteed Christmas time off, and ongoing professional development.
- Why this job: Take ownership of a beloved venue and make a real impact in hospitality.
- Qualifications: Experience as a General Manager or strong Deputy ready to step up.
- Other info: Dynamic environment with opportunities for career progression and a supportive team.
The predicted salary is between 44000 - 48000 £ per year.
We’re Hiring – General Manager at Parlour. Parlour has built a reputation as one of London’s most exciting restaurant–bar–pub venues. Proudly listed in the Top 100 Gastropubs in Great Britain, we have been setting the standard for quality, creativity, and hospitality for over a decade. Open seven days a week for brunch, lunch, dinner, and drinks, Parlour specialises in seasonal, proudly British food and drinks, delivered with warmth, personality, and consistently high standards. Established in 2012 by owner and chef-patron Jesse Dunford Wood, Parlour has, over the past 13 years, become a much-loved institution within the local communities of Queen’s Park and Kensal Rise.
We are now seeking an experienced, confident, and hands-on General Manager to lead the venue, inspire the team, and drive the business forward.
The Role
As General Manager, you will have full responsibility for the day-to-day operations of Parlour, ensuring an exceptional guest experience, strong commercial performance, and a motivated, high-performing team. You will lead from the floor while maintaining a clear strategic overview of the business. The General Manager will report directly to the Owners / Senior Management.
Key Responsibilities
- Full oversight of daily operations and service.
- Delivery of a consistently high-quality guest experience.
- Management of budgets, labour, stock control, and supplier relationships.
- Driving sales, profitability, and operational efficiency.
- Development and execution of menus, promotions, events, and seasonal initiatives.
- Recruitment, training, and leadership of the management and front-of-house teams.
- Maintaining standards in line with Parlour’s values and reputation.
- Ensuring compliance with all health & safety, licensing, and legal requirements.
Candidate Profile
- Proven experience as a General Manager, or a strong Deputy / Assistant General Manager ready to progress.
- Demonstrated leadership and people-management capability.
- Strong commercial awareness with a solid understanding of financials and KPIs.
- Hands-on, proactive approach within a fast-paced hospitality environment.
- Excellent communication and organisational skills, with strong attention to detail.
- A leadership style that is visible, supportive, and leads by example.
Working Pattern
This is a full-time role requiring flexibility, including evenings and weekends.
Remuneration & Benefits
- Competitive salary dependent on experience starting from £50,000.
- Guaranteed time off during the Christmas period.
- Ongoing training, professional development, and career progression.
- A supportive, dynamic, and engaging working environment.
Additional Information
Applicants must have the right to work in the UK. Start date flexible for the right candidate. If you are ready to take full ownership of a respected and well-established venue and lead a committed team, we would be pleased to hear from you. Applications are now open.
General Manager in City of Westminster employer: Parlour Group
Contact Detail:
Parlour Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager in City of Westminster
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join local groups, and don’t be shy about reaching out to folks on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show up in person! If you’re eyeing Parlour, pop by for a meal or a drink. Chat with the staff, soak up the atmosphere, and let them see your passion for the place. It’s a great way to make a memorable impression.
✨Tip Number 3
Prepare for the interview like it’s a big night out! Research Parlour’s menu, values, and recent events. Be ready to discuss how your experience aligns with their vision. Confidence is key, so practice your pitch!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to engage with us directly.
We think you need these skills to ace General Manager in City of Westminster
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the hospitality industry shine through. We want to see that you’re genuinely excited about the role and the chance to lead a fantastic team at Parlour.
Tailor Your CV: Make sure your CV is tailored to highlight your relevant experience as a General Manager or Deputy/Assistant General Manager. We love seeing how your skills align with our values and the specific responsibilities of the role.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that make it easy for us to see your qualifications and experience without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at Parlour.
How to prepare for a job interview at Parlour Group
✨Know the Venue Inside Out
Before your interview, make sure you’ve done your homework on Parlour. Familiarise yourself with their menu, values, and what makes them stand out in the London dining scene. This will not only show your genuine interest but also help you discuss how your experience aligns with their vision.
✨Showcase Your Leadership Style
As a General Manager, your leadership style is crucial. Be prepared to share specific examples of how you've motivated teams in the past. Discuss your hands-on approach and how you lead by example, as this aligns perfectly with what they’re looking for.
✨Demonstrate Commercial Awareness
Brush up on your financial knowledge and KPIs relevant to the hospitality industry. Be ready to discuss how you’ve managed budgets and driven profitability in previous roles. This will highlight your strong commercial awareness, which is key for the role.
✨Prepare Questions That Matter
Interviews are a two-way street, so come armed with thoughtful questions. Ask about their future plans for Parlour or how they maintain their high standards. This shows you’re not just interested in the job, but also in the growth and success of the venue.