Strategic Supplier Lead (digital contracts) in London

The Parliamentary Digital Service is seeking a senior commercial and supplier management leader to oversee Parliament’s most strategic digital supplier relationships and major technology contracts. Working closely with senior leaders across Parliament, you will help shape and mature Parliament’s approach to outsourced digital services, commercial governance and supplier management, ensuring contracts deliver long‑term value, innovation and excellent customer outcomes.

A key initial focus will be leading strategic engagement around the upcoming End User Services re‑procurement programme, worth up to £30m, helping to transform Parliament’s digital service offering and user experience. You will also support the development of collaborative supplier partnerships, strengthen commercial governance across enterprise‑scale agreements, and drive value for money across Parliament’s digital estate. You will play a critical role in influencing strategic decision‑making, improving supplier performance and supporting Parliament’s wider digital transformation ambitions.

Demonstrate an understanding of Parliament and effectively engage and build robust relationships with senior stakeholders across the Parliamentary landscape to secure appropriate business engagement on the strategic direction for the digital and technology services roadmap and delivery plan. Provide deep technology specialism, be fluent in technology contracts and have good commercial understanding of the way that suppliers and contracts work and engage with commercial specialists. Produce robust governance, delivery frameworks and methodology for the selection, preparation and acceptance of work packages for outsourced delivery by selected third‑party providers.

The Digital Service places a premium on creating an inclusive working environment, valuing diversity, professional skills, and personal development; you will be expected to contribute to and promote that ethos. Establish key controls to ensure Parliament effectively manages the main services for digital services relied on by the two Houses, with regard to the needs of all key stakeholders.

Qualifications and Experience

• Conducting complex scoping and demand qualification exercises, advising on the optimal blend of services to deliver best value for money to Parliament.
• Extensive experience of enterprise‑level digital contracts (e.g. Microsoft Enterprise Subscription (ESA/SPA), Cisco Enterprise Agreement (EA) and Server Cloud Enrolment (SCE) agreement) to leverage commercial benefit for Parliament and stem value leakage from existing contracts.
• Develop contract strategies and supplier relationships to deliver high quality, efficient and cost‑effective services.
• Use your understanding of technology market trends, contracts, and suppliers, to adopt a range of methods for delivery.
• Lead investigative work into commercial challenges and opportunities, creating recommendations and driving continuous improvements to improve commercial outcomes.
• Strong stakeholder management to translate business requirements and user needs into effective action and practical solutions.
• Build effective relationships with suppliers, balancing collaboration with competitive tension, and understand the alignments and conflicts between our organisational priorities and goals.
• Excellent communication skills to engage with others in a clear, honest and enthusiastic way. Explain complex issues in a way that is persuasive and easy to understand, and deliver difficult messages with clarity and sensitivity.

Desirable: hold, or be willing to work toward attaining, the 'World Commercial and Contracting Management Advanced Practitioner Certificate'. Ability to pass security clearance, backed by the right to work in the UK.

Benefits

• Generous annual leave starting at 30 days and increasing to 35 days in addition to bank holidays.
• Generous maternity pay policy up to 6 months full pay.
• Enrolment in the excellent Civil Service pension scheme with an average employer contribution of 27%.
• On‑site gym, nursery, catering, post office, travel office and GP.
• Flexible working options including hybrid working and family‑friendly policies.