At a Glance
- Tasks: Ensure compliance with data protection laws and handle information requests effectively.
- Company: Join a vibrant organisation dedicated to making public services better for everyone.
- Benefits: Enjoy generous leave, hybrid working, and access to professional development opportunities.
- Other info: Diverse and inclusive workplace with strong support for under-represented groups.
- Why this job: Make a real difference by protecting people's information rights in a meaningful role.
- Qualifications: Experience with data protection legislation and excellent communication skills required.
The predicted salary is between 30000 - 40000 £ per year.
The Parliamentary and Health Service Ombudsman (PHSO) is a modern, vibrant organisation full of passionate, committed people. We make final decisions on complaints that have not been resolved by UK Government departments and the NHS in England. We work closely with people to understand where, how and why public services sometimes fall short and fail to put people first. And we find ways to put it right.
Based in the centre of Manchester and Westminster, we employ over 600 individuals, collaboratively working together to make voices heard. We have created a diverse and inclusive culture, whilst offering flexibility to give you the autonomy to work in the best way suited to you.
The Information Rights Officer plays a key role in making sure we meet our legal responsibilities around data protection and information rights. You will handle requests for information in line with legislation, providing clear and accurate responses while helping to reduce the risk of non-compliance. You will also offer practical advice to colleagues on how to manage data appropriately.
You will work closely with the Data Protection Officer and wider team to support regulatory responses, maintain accurate records, and contribute to data protection impact assessments. The role also involves delivering guidance and training to colleagues, helping to build understanding of data protection and cyber security across the organisation.
This is a varied role that requires strong judgement, attention to detail, and the ability to interpret complex legislation. You will need to manage competing priorities, meet statutory deadlines, and work collaboratively with others to ensure a consistent and high-quality service for information requesters.
What we are looking for:
- Experience with disclosure requests and working with Data Protection legislation
- Experience analysing complex legislation and applying it to particular cases and situations
- Excellent communication skills, both written and verbal and the ability to present information clearly
- Knowledge of data protection and information rights legislation applied within a public authority
- Experience handling information rights requests
- Technical knowledge of current data protection legislation and the role of the data protection officer under GDPR
- Industry recognised qualifications in DPA and FOI legislation e.g. CIPP/E, CIPM, University of Maastricht Certified DPO etc or willingness to obtain this qualification
We recognise the value of lived experience. If you have experience of complaining about any public body, we strongly encourage you to apply.
Benefits:
- Civil Service Pension scheme
- 32.5 days annual leave (plus bank holidays on top)
- Hybrid working, 40 percent office based
- Access to a free, confidential Employee Assistance Programme offering 24/7 advice and support from professionals and counsellors
- Comprehensive learning and development programme
- Employee discount scheme across hundreds of retailers
- Bicycle loan scheme
- Season ticket loan
- Paid for professional memberships
We are committed to equality, diversity, and inclusion. We especially encourage applications from candidates who are from under-represented groups, including Asian, Black, Mixed Ethnicity, disabled, LGBTQ, and other under-represented communities.
Information Rights Officer in Manchester employer: Parliamentary and Health Service Ombudsman
The Parliamentary and Health Service Ombudsman (PHSO) is an exceptional employer, offering a vibrant and inclusive work culture in the heart of Manchester and Westminster. With a strong commitment to employee growth, we provide comprehensive learning and development opportunities, alongside a generous benefits package that includes a Civil Service Pension scheme, hybrid working options, and access to a supportive Employee Assistance Programme. Join us to make a meaningful impact on public services while enjoying a flexible work environment that values diversity and collaboration.
Contact Details:
Parliamentary and Health Service Ombudsman Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Information Rights Officer in Manchester
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
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✨Leverage Your University Career Services
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Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Parliamentary and Health Service Ombudsman looking for candidates who are engaged and informed.
We think you need these skills to ace Information Rights Officer in Manchester
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Parliamentary and Health Service Ombudsman. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Parliamentary and Health Service Ombudsman
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Parliamentary and Health Service Ombudsman’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
