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- Tasks: Support a safe and welcoming office environment while handling facilities and ICT enquiries.
- Company: Join the vibrant team at the Parliamentary and Health Service Ombudsman.
- Benefits: Enjoy 32.5 days leave, a Civil Service Pension, and professional development opportunities.
- Why this job: Make a real difference in public service by ensuring smooth office operations.
- Qualifications: IOSH qualification and experience in a facilities environment required.
- Other info: Diverse candidates are encouraged to apply for a more representative team.
The predicted salary is between 24000 - 28000 £ per year.
The Parliamentary and Health Service Ombudsman (PHSO) is a modern, vibrant organisation full of passionate, committed people. We make final decisions on complaints that have not been resolved by UK Government departments and the NHS in England, working closely with people to understand where, how and why public services sometimes fall short and how to put it right.
Our Facilities Assistant helps keep our offices running smoothly by supporting a safe, functional and welcoming environment for colleagues across our Manchester office.
Responsibilities- Provides responsive front-line support for all facilities, accommodation and basic ICT-related enquiries, whether raised via phone, self-service or in person.
- Coordinates maintenance activity, supports office moves and reorganisations, and helps ensure health and safety requirements and risk assessments are consistently met.
- Manages office supplies, liaises with suppliers, maintains asset records and helps develop local operating procedures to keep services consistent.
- Hold an IOSH qualification.
- Have a working knowledge of Health and Safety.
- Have experience working within a facilities environment.
We recognise the value of lived experience. If you have experience of complaining about any public body, we strongly encourage you to apply. We know the value of having diverse, representative teams across our organisation. We particularly encourage applications from candidates who are likely to be underrepresented within the team. These include people who are: Asian, Black, Mixed Ethnicity or another ethnic background, disabled, LGBTQ.
Benefits- Civil Service Pension scheme.
- 32.5 days annual leave.
- Free, confidential Employee Assistance Programme offering 24/7 advice and support from professionals and counsellors.
- Comprehensive learning and development programme.
- Employee discount scheme across hundreds of retailers.
- Bicycle loan scheme.
- Season ticket loan.
- Paid professional memberships.
Interviews will be held onsite.
Contact InformationFor further information, please contact Priya Patel, Facilities Manager, Priya.Patel@ombudsman.org.uk.
Facilities Assistant in Manchester employer: Parliamentary and Health Service Ombudsman
Contact Detail:
Parliamentary and Health Service Ombudsman Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Assistant in Manchester
✨Tip Number 1
Get to know the company! Research the PHSO and understand their mission. This will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their vibrant team.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. They can provide insider tips about the interview process and what it’s really like to work as a Facilities Assistant at PHSO.
✨Tip Number 3
Prepare for those tricky questions! Think about how your experience aligns with the responsibilities listed in the job description. Be ready to share specific examples of how you've handled facilities-related challenges in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Facilities Assistant in Manchester
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Facilities Assistant role. We want to see how you can contribute to keeping our Manchester office running smoothly!
Showcase Your Experience: Don’t forget to mention any relevant experience in facilities management or health and safety. We love seeing candidates who can demonstrate their knowledge and practical skills in these areas.
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications at a glance.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Parliamentary and Health Service Ombudsman
✨Know Your Health and Safety Basics
Since the role requires a working knowledge of Health and Safety, brush up on key regulations and practices. Be ready to discuss how you've applied these in previous roles or how you would handle specific scenarios.
✨Showcase Your Facilities Experience
Prepare examples from your past work that highlight your experience in a facilities environment. Talk about how you’ve managed office supplies, coordinated maintenance, or supported health and safety requirements.
✨Demonstrate Your Communication Skills
As a Facilities Assistant, you'll be the first point of contact for enquiries. Practice clear and concise communication. Think of examples where you effectively resolved issues or liaised with suppliers to keep things running smoothly.
✨Emphasise Your Team Spirit
The PHSO values a collaborative environment. Be prepared to discuss how you work well within a team, support colleagues, and contribute to a welcoming atmosphere. Share stories that reflect your commitment to teamwork and inclusivity.