At a Glance
- Tasks: Greet visitors, manage calls, and keep our office running smoothly.
- Company: Join a friendly team dedicated to excellent customer service.
- Benefits: Enjoy a competitive pay, company pension, and free on-site parking.
- Other info: Full training provided; perfect for those looking to grow in a supportive environment.
- Why this job: Be the first point of contact and make a difference every day.
- Qualifications: Previous admin experience is a plus; strong communication skills are essential.
The predicted salary is between 12 - 16 £ per hour.
We are currently seeking a detail-oriented Receptionist/Administrative Assistant to join our team. The ideal candidate will be responsible for handling various administrative tasks and providing excellent customer service.
Responsibilities:
- Greet patients and visitors with a friendly and professional attitude
- Answer and direct phone calls in a polite manner
- Perform data entry tasks accurately and efficiently
- Maintain an organised filing system for documents and records
- Assist with clerical duties such as typing and scanning
- Provide administrative support to ensure smooth office operations
Requirements:
- Previous experience within an administrative or receptionist role is desirable
- Strong organisational skills with keen attention to detail
- Excellent phone etiquette and communication skills
- Proficiency in using office software
- Ability to perform clerical tasks accurately and efficiently
- Familiarity with general administrative procedures
- Capability to multitask and prioritise workload effectively
Full training will be provided for successful applicants. Join our team as a Receptionist/Administrative Assistant to contribute to our office's efficiency and provide exceptional service to our patients.
Job Types: Part-time, Permanent
Pay: £12.21 per hour
Benefits: Company pension, Free parking, On-site parking
Work Location: In person
Receptionist/Administration employer: Parkwood Surgery
Join our dynamic team as a Receptionist/Administrative Assistant, where you will thrive in a supportive work culture that values attention to detail and exceptional customer service. With opportunities for professional growth and a range of benefits including a company pension and free on-site parking, we are committed to fostering an environment where employees can excel and contribute meaningfully to our office operations.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist/Administration
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like Parkwood Surgery and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at Parkwood Surgery and let us see your personality shine through!
We think you need these skills to ace Receptionist/Administration
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and Parkwood Surgery.
Get Familiar with Our Brand:Before applying, take some time to learn about Parkwood Surgery and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at Parkwood Surgery
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress Parkwood Surgery.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which Parkwood Surgery will surely appreciate.
