Sales & FOH Advisor

Sales & FOH Advisor

Penarth Full-Time No home office possible
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Parkwood Leisure

At a Glance

  • Tasks: Greet customers, manage bookings, and process payments at Penarth Leisure Centre.
  • Company: Join Legacy Leisure, a not-for-profit organisation dedicated to enhancing community health and well-being.
  • Benefits: Enjoy free gym membership, paid leave, discounts, and career progression opportunities.
  • Why this job: Be part of a friendly team making a positive impact in the community while developing your skills.
  • Qualifications: Good communication skills and basic computer knowledge; sales experience is a plus.
  • Other info: Part-time role covering 6.5 hours on Sundays with full training provided.

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Join to apply for the Sales & FOH Advisor role at Parkwood Leisure

VACANCY

Front of House/Sales Advisor

Part Time Vacancy

Penarth Leisure Centre

This is an outstanding career opportunity with a not for profit charitable organisation committed to providing a diverse and meaningful range of leisure and culture related activities for the local communities in which we serve.

We are currently looking for a Part Time Front of House / Sales Advisor, covering 6.5 hours per week on a Sunday only.

You will be highly motivated, enthusiastic, reliable, possess good communication skills and enjoy working as part of a team.

We are looking for applicants who are polite, enthusiastic, friendly and have excellent customer service skills.

Your main duties will be to greet customers/members in person, as well as over the telephone. You will be required to operate our Front of House computer systems which include bookings and process payments for all point of sale products. Assist on the process of new Swimming Lesson enrolment and Gym Memberships in line with the company procedures. Creating excellent customer relations and basic computer skills are essential requirements for this post. Experience in generating sales and hitting targets would be desirable.

Full induction training will be given prior to the commencement of employment.

What can Legacy Leisure offer you?

  • Paid Annual Leave
  • Free gym membership for you and a nominated person
  • Employee health cash plan
  • Employee discount portal – discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending
  • Cycle to Work scheme
  • Pension Scheme
  • Company sick pay
  • Career progression
  • Training and development

Legacy Leisure is a well established business that is continuously growing. Successful applicants can look forward to joining a company that can offer career prospects and believes in investing in its people.

How to Apply

If you feel like you could bring some fresh ideas to the table we want to hear from you. Please apply with a letter of application and CV to Daniel.Hawkins@legacyleisure.org.uk

Closing Date

  • 31st July 2025

About Legacy Leisure

Established to support a national legacy following the Olympics, Legacy Leisure seeks to educate, inspire and support physical activity, to enhance the lives of our patrons and enable long term positive lifestyle changes. Legacy Leisure is passionate about improving the health and well being of our patrons, and aims to offer a diverse range of physical and cultural activities that will engage and invigorate communities, be it through sport, the arts or other activities.

For more information visit www.legacyleisure.org.uk

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Part-time

Job function

  • Job function

    Sales and Business Development

  • Industries

    Wellness and Fitness Services

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Sales & FOH Advisor employer: Parkwood Leisure

Parkwood Leisure is an exceptional employer that prioritises the well-being and development of its staff, offering a supportive work culture within the vibrant community of Penarth. Employees benefit from a range of perks including free gym membership, health cash plans, and opportunities for career progression, all while contributing to meaningful leisure and cultural activities that enhance local lives. Join us to be part of a growing organisation that values your contributions and invests in your future.
Parkwood Leisure

Contact Detail:

Parkwood Leisure Recruiting Team

StudySmarter Expert Advice 🀫

We think this is how you could land Sales & FOH Advisor

✨Tip Number 1

Familiarise yourself with the services and activities offered by Parkwood Leisure. Understanding their mission and values will help you connect with the team during your interview and demonstrate your enthusiasm for the role.

✨Tip Number 2

Practice your customer service skills by engaging with friends or family in mock scenarios. This will prepare you to handle real-life situations effectively, showcasing your ability to create excellent customer relations.

✨Tip Number 3

Highlight any previous experience in sales or front-of-house roles during your conversations. Be ready to share specific examples of how you've successfully generated sales or met targets in the past.

✨Tip Number 4

Show your enthusiasm for teamwork by discussing how you’ve collaborated with others in previous roles. Emphasising your ability to work well within a team will resonate with the hiring managers at Parkwood Leisure.

We think you need these skills to ace Sales & FOH Advisor

Excellent Communication Skills
Customer Service Skills
Sales Skills
Teamwork
Reliability
Politeness
Enthusiasm
Basic Computer Skills
Ability to Operate Front of House Systems
Time Management
Problem-Solving Skills
Attention to Detail
Interpersonal Skills
Adaptability

Some tips for your application 🫑

Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Emphasise any roles where you interacted with customers or worked in a team environment, as these are key for the Sales & FOH Advisor position.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention specific skills that align with the job description, such as communication skills and reliability, and provide examples of how you've demonstrated these in previous roles.

Showcase Your Customer Service Skills: Highlight any previous experience in customer-facing roles. Discuss how you created positive customer experiences and resolved issues, as this is crucial for the Front of House position.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are important traits for this role.

How to prepare for a job interview at Parkwood Leisure

✨Show Your Enthusiasm

As a Sales & FOH Advisor, your enthusiasm is key. Make sure to express your passion for customer service and working in a team during the interview. Share examples of how you've positively impacted customer experiences in the past.

✨Demonstrate Communication Skills

Since the role involves greeting customers and handling inquiries, it's crucial to showcase your communication skills. Practice clear and friendly responses to common customer scenarios, and be ready to discuss how you would handle difficult situations.

✨Familiarise Yourself with the Company

Research Parkwood Leisure and its mission to support local communities. Understanding their values and services will help you align your answers with what they are looking for, showing that you're genuinely interested in being part of their team.

✨Prepare for Sales-Related Questions

Given that experience in generating sales is desirable, be prepared to discuss your previous sales experiences. Think of specific examples where you met or exceeded targets, and how you can apply those skills to the role at Parkwood Leisure.

Sales & FOH Advisor
Parkwood Leisure
Location: Penarth
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