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- Tasks: Greet customers, manage bookings, and assist with memberships at our vibrant leisure centre.
- Company: Join a not-for-profit organisation dedicated to enhancing community health and wellbeing.
- Benefits: Enjoy paid leave, free gym membership, discounts, and career progression opportunities.
- Why this job: Be part of a friendly team making a positive impact in your community.
- Qualifications: Enthusiastic, reliable, and possess good communication skills; sales experience is a plus.
- Other info: Full training provided; perfect for those looking to kickstart their career in leisure.
The predicted salary is between 20000 - 30000 £ per year.
This is an outstanding career opportunity with a not for profit charitable organisation committed to providing a diverse and meaningful range of leisure and culture related activities for the local communities in which we serve.
We are currently looking for a Front of House, Sales Advisor, covering 36.5 hours per week. You will be highly motivated, enthusiastic, reliable, possess good communication skills and enjoy working as part of a team. We are looking for applicants who are polite, enthusiastic, friendly and have excellent customer service skills.
Your main duties will be to:
- Greet customers/members in person, as well as over the telephone.
- Operate our Front of House computer systems which include bookings and process payments for all point of sale products.
- Assist on the process of new Swimming Lesson enrollment and Gym Memberships in line with the company procedures.
- Create excellent customer relations.
- Demonstrate basic computer skills.
Experience in generating sales and hitting targets would be desirable. Full induction training will be given prior to the commencement of employment.
Qualifications and Skills
- Highly motivated, enthusiastic and reliable.
- Good communication skills and ability to work as part of a team.
- Polite, enthusiastic, friendly with excellent customer service.
Full induction training will be provided prior to employment.
Benefits
- Paid Annual Leave
- Free gym membership for you and a nominated person
- Employee health cash plan
- Employee discount portal - discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and everyday spending
- Cycle to Work scheme
- Pension Scheme
- Company sick pay
- Career progression
- Training and development
How to Apply
If you feel like you could bring some fresh ideas to the table we want to hear from you. Please apply with a letter of application and CV to Daniel.Hawkins@legacyleisure.org.uk
About Legacy Leisure
Established to support a national legacy following the Olympics, Legacy Leisure seeks to educate, inspire and support physical activity, to enhance the lives of our patrons and enable long term positive lifestyle changes. Legacy Leisure is passionate about improving the health and wellbeing of our patrons, and aims to offer a diverse range of physical and cultural activities that will engage and invigorate communities, be it through sport, the arts or other activities.
For more information visit www.legacyleisure.org.uk
Front of House and Membership Sales advisorNew in Penarth employer: Parkwood Leisure
Contact Detail:
Parkwood Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House and Membership Sales advisorNew in Penarth
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Legacy Leisure. Understand their mission and values, and think about how you can contribute to their goals. This will show them you're genuinely interested and not just looking for any job.
✨Tip Number 2
Practice your customer service skills! Since this role is all about interacting with customers, think of some scenarios where you might need to handle tricky situations. Role-play with a friend or family member to build your confidence in providing excellent service.
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look smart and professional for your interview. It shows that you take the opportunity seriously and are ready to represent the company well.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It keeps you fresh in their minds and shows your enthusiasm for the position. Plus, it’s a great chance to reiterate why you’d be a perfect fit for the team!
We think you need these skills to ace Front of House and Membership Sales advisorNew in Penarth
Some tips for your application 🫡
Show Your Enthusiasm: When writing your application, let your passion for customer service shine through! We love seeing candidates who are genuinely excited about the role and the chance to make a difference in our community.
Tailor Your CV: Make sure your CV highlights relevant experience, especially in sales and customer service. We want to see how your skills align with what we’re looking for, so don’t be shy about showcasing your achievements!
Be Personable: In your cover letter, adopt a friendly tone that reflects the kind of person you are. Remember, we’re looking for someone who can connect with our customers, so let your personality come through in your writing!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way to ensure your application gets into the right hands and shows us you’re serious about joining our team!
How to prepare for a job interview at Parkwood Leisure
✨Know the Organisation
Before your interview, take some time to research Legacy Leisure. Understand their mission and values, especially their commitment to community engagement and health improvement. This will help you align your answers with what they stand for and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Since this role is all about interacting with customers, be ready to share specific examples of how you've provided excellent customer service in the past. Think of situations where you went above and beyond to help someone or resolved a difficult issue. This will demonstrate your suitability for the position.
✨Practice Common Interview Questions
Prepare for typical interview questions related to sales and customer service. For instance, be ready to discuss how you would handle a dissatisfied customer or how you would approach meeting sales targets. Practising these responses will help you feel more confident during the interview.
✨Dress the Part
First impressions matter! Dress smartly and appropriately for the interview. Since you'll be working in a front-of-house role, aim for a polished look that reflects professionalism while still being comfortable. This shows that you respect the opportunity and are serious about the role.
