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- Tasks: Manage daily operations, ensure safety, and deliver excellent customer service at the leisure centre.
- Company: Join Parkwood Leisure, a fast-growing company in the leisure management sector.
- Benefits: Enjoy a rewarding career path, training opportunities, and a vibrant work environment.
- Why this job: Gain valuable experience in leisure management while making a positive impact on the community.
- Qualifications: Ideal candidates should have a background in Leisure Management or related fields; training provided.
- Other info: Flexible shifts including mornings, evenings, and weekends; DBS check may be required.
The predicted salary is between 24000 - 36000 £ per year.
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Duty Manager
Plas Menai National Outdoor Centre
The Leisure Duty Manager position is a key position in the Company. Carrying out continuous customer liaison, teaching, lifeguarding and customer service. The position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies.
Primary Objectives For The Leisure Duty Manager Will Be
- To ensure the highest possible standards of Health and Safety and customer care within the Centre.
- To support the development and delivery of the swim programme through the medium of Welsh and ensure that all services and promotional material meet the requirements of Welsh Language legislation
- To deliver the learn to swim programme and lifeguard as required by the Swim Manager and pool programme.
- To assist the Swim Manager with the development and promotion of an exciting, innovative pool programme in order to increase the usage and profitability of the Centre.
- To assume shift management responsibility for the centre to maximise the total performance of the centre and maintain the highest standards of customer care.
- To work closely with the Duty Activity Manager and Swim Manager to gain valuable experience and knowledge.
The Leisure Duty Manager will focus day to day on the following tasks:
- To ensure the provision of a clean, high quality facility and exciting and innovative Leisure Centre programmes.
- To act as a member of Centre Duty Management Team on a shift rota system, during opening hours of the pool that includes early morning, evening and weekend shifts.
- To ensure all Health and Safety procedures and responsibilities are carried out at all times.
- To assist the Swim Manager to deliver the learn to swim programme (LTS) and lifeguard as required
- To assist with the provision of teaching and coaching courses and assist with the upkeep of a register of qualified swim teachers coaches.
- To help report on performance records, statistics, targets and KPI’s as required to fee into the contract monitoring
- To ensure sufficient staff are available for the safe, high quality functioning of the pool.
- To act as a main key holder for the pool and be responsible for opening and closing
- To undertake any regulatory requirements.
THE CANDIDATE
Qualifications, Knowledge And Skills
It will be desirable that the post holder has a recognised qualification in Leisure Management, Sports Development or related subject.
It is desirable that the post holder is a Welsh speaker
The successful candidate will preferably have knowledge and skills in the Leisure or a related industry in a small/medium sized enterprise.
Ideally a First Aid at Work Qualification and National Pool Lifeguard Qualification, although training will be given so are not essential. ,
A level 2 teaching qualification is desirable and if not held to be aspired to as training will be given.
A recognised Pool Plant Operators qualification is desirable or must be obtained within a set period if not held.
Personal
Among The Personal Characteristics Sought The Applicant
- Will be able to gain acceptance and respect from all teams at Plas Menai
- Will be able to build strong relationships with customers, clients and colleagues.
- Will be able to communicate at different levels of the organisation, be able to listen and direct as appropriate.
- Will be able to meet the demands of the role by working additional hours when necessary
- Will be able to learn and develop the knowledge necessary to become Swim Manager.
- Will be able to perform recreation assistant duties and swim teaching duties when required.
DBS
The position of Leisure Duty Manager may be classed as a regulated post and therefore may require a DBS Disclosure. Where the individual does not already hold a DBS Disclosure, it may be necessary for the postholder to be submitted for a DBS check.
Seniority level
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Seniority level
Entry level
Employment type
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Employment type
Full-time
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Job function
Management and Manufacturing
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Wellness and Fitness Services
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Leisure Duty ManagerNew employer: Parkwood Leisure
Contact Detail:
Parkwood Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Duty ManagerNew
✨Tip Number 1
Familiarise yourself with the specific health and safety standards relevant to leisure centres. Understanding these regulations will not only help you in interviews but also demonstrate your commitment to maintaining a safe environment.
✨Tip Number 2
Network with current or former employees of Parkwood Leisure. They can provide valuable insights into the company culture and expectations, which can be beneficial during your interview.
✨Tip Number 3
Showcase any experience you have in customer service or team management. Highlighting your ability to build relationships and manage teams will set you apart as a candidate who can thrive in this role.
✨Tip Number 4
If you're a Welsh speaker, make sure to emphasise this skill during your application process. Being able to communicate in Welsh is a significant advantage for this position and can enhance your appeal to the hiring team.
We think you need these skills to ace Leisure Duty ManagerNew
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leisure management, customer service, and any qualifications related to the role. Emphasise your ability to work in a team and manage responsibilities effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the leisure industry and your understanding of the role. Mention specific skills that align with the job description, such as lifeguarding or teaching qualifications, and express your enthusiasm for contributing to the team.
Highlight Relevant Qualifications: If you have any qualifications in Leisure Management, Sports Development, or related fields, make sure to mention them prominently. If you're a Welsh speaker, highlight this as it is desirable for the position.
Showcase Personal Characteristics: In your application, demonstrate personal traits that align with the company's values, such as strong communication skills, the ability to build relationships, and a willingness to learn and develop within the role.
How to prepare for a job interview at Parkwood Leisure
✨Know the Company and Role
Before your interview, make sure to research Parkwood Leisure and understand their values, mission, and the specifics of the Leisure Duty Manager role. This will help you tailor your answers and show genuine interest in the position.
✨Highlight Relevant Experience
Be prepared to discuss your previous experience in leisure management or related fields. Share specific examples of how you've ensured health and safety standards, managed teams, or improved customer service in past roles.
✨Demonstrate Communication Skills
As a Leisure Duty Manager, strong communication is key. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you would build relationships with customers and colleagues, as well as how you would handle conflicts.
✨Show Enthusiasm for Learning
Express your willingness to learn and develop within the role. Mention any relevant qualifications you have or aspire to obtain, such as First Aid or teaching qualifications, and how they align with your career goals in leisure management.
