At a Glance
- Tasks: Manage daily operations and ensure top-notch customer service at Keyworth Leisure Centre.
- Company: Join Lex Leisure, a fast-growing company in the leisure management sector.
- Benefits: Enjoy free gym membership, employee discounts, and career progression opportunities.
- Why this job: Kickstart your career in leisure management while making a positive impact on the community.
- Qualifications: First Aid and lifeguard qualifications preferred; training provided for the right candidate.
- Other info: Dynamic work environment with a focus on inclusion and diversity.
The predicted salary is between 27000 - 28000 £ per year.
Full Time / 32-40hrs per week / £13.09 per hour / start date 8th April
The newly refurbished Keyworth Leisure Centre! The Duty Manager position is a key position in the Company. Carrying out continuous customer and staff relations services, the position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies.
Primary Objectives For The Trainee Duty Manager- To ensure the highest possible standards of health and safety and customer care within the Centre.
- To develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre.
- To assume shift management responsibility for the Centre to maximise the total performance of the Centre and maintain the highest standards of customer care.
- To work closely with another Duty Manager and the Centre Manager, gaining valuable experience and knowledge.
- Ideally a First Aid at Work Qualification and National Pool Lifeguard Qualification, although training will be given.
- A recognised Pool Plant Operators qualification is desirable or must be obtained within a set period if not held.
- It will be desirable that the post holder has a recognised qualification in Leisure Management, Sports Development or related subject.
- Will be able to gain acceptance and respect from clients and the teams involved.
- Will be able to build strong relationships with customers, clients and employees.
- Will be able to communicate at different levels of the organisation, both listen and direct.
- Will be able to demonstrate clear identification with all customer requirements.
- Will be able to maintain and be committed to good employee relations and deliver quality training.
- Will be able to perform recreation assistant duties when required.
- Free gym membership for you and a nominated person
- Employee discount portal
- Company sick pay
- Career Progression and More!
If you feel like you’d be successful in this role or are interested to know more, we’d love to hear from you. Please apply with a letter of application and CV to jacob.cottington@lexleisure.org.uk
Closing Date Tuesday, March 31 2026
About Lex LeisureWe are proud to be Equal Opportunity Employers that are committed to inclusion and diversity. If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process. Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion.
Trainee Duty Manager - Keyworth Leisure CentreNew employer: Parkwood Leisure
Contact Detail:
Parkwood Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Duty Manager - Keyworth Leisure CentreNew
✨Tip Number 1
Get to know the company! Before your interview, check out Lex Leisure's website and social media. Understanding their values and culture will help you connect during the chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when it’s your turn to shine.
✨Tip Number 3
Show your passion for leisure management! Be ready to share why you want to work at Keyworth Leisure Centre and how you can contribute to their exciting programmes and customer care.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the role and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Trainee Duty Manager - Keyworth Leisure CentreNew
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your letter and CV for the Trainee Duty Manager role. Highlight your relevant experience and skills that match the job description, like customer care and team management.
Show Your Passion: Let us see your enthusiasm for the leisure industry! Share why you want to work at Keyworth Leisure Centre and how you can contribute to creating an exciting leisure programme.
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon, so we can easily understand your qualifications and experiences.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss any important updates!
How to prepare for a job interview at Parkwood Leisure
✨Know Your Stuff
Make sure you understand the key responsibilities of a Trainee Duty Manager. Familiarise yourself with health and safety standards, customer care practices, and the leisure programme. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Your People Skills
This role is all about building relationships, so be prepared to discuss your experience in customer service and teamwork. Think of examples where you've successfully communicated with clients or resolved conflicts, as this will demonstrate your ability to connect with both customers and colleagues.
✨Get Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to managing a leisure centre. Practice how you would handle issues like a customer complaint or an emergency situation. This will help you think on your feet and show your problem-solving skills during the interview.
✨Ask Smart Questions
At the end of the interview, have a few thoughtful questions ready. Ask about the team you'll be working with or the types of programmes the centre is looking to develop. This shows your enthusiasm for the role and helps you gauge if it's the right fit for you.