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- Tasks: Manage daily operations and ensure top-notch customer service at Keyworth Leisure Centre.
- Company: Join Lex Leisure, a fast-growing company in the leisure management sector.
- Benefits: Enjoy free gym membership, employee discounts, and career progression opportunities.
- Why this job: Kickstart your career in leisure management while making a positive impact on the community.
- Qualifications: First Aid and lifeguard qualifications preferred; training provided for the right candidate.
- Other info: Dynamic work environment with a focus on inclusion and diversity.
The predicted salary is between 27000 - 28000 £ per year.
Full Time / 32-40hrs per week / £13.09 per hour / start date 8th April
The newly refurbished Keyworth Leisure Centre! The Duty Manager position is a key position in the Company. Carrying out continuous customer and staff relations services, the position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies.
Primary Objectives For The Trainee Duty Manager
- To ensure the highest possible standards of health and safety and customer care within the Centre.
- To develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre.
- To assume shift management responsibility for the Centre to maximise the total performance of the Centre and maintain the highest standards of customer care.
- To work closely with another Duty Manager and the Centre Manager, gaining valuable experience and knowledge.
The Person
- Ideally a First Aid at Work Qualification and National Pool Lifeguard Qualification, although training will be given.
- A recognised Pool Plant Operators qualification is desirable or must be obtained within a set period if not held.
- It will be desirable that the post holder has a recognised qualification in Leisure Management, Sports Development or related subject.
- Will be able to gain acceptance and respect from clients and the teams involved.
- Will be able to build strong relationships with customers, clients and employees.
- Will be able to communicate at different levels of the organisation, both listen and direct.
- Will be able to demonstrate clear identification with all customer requirements.
- Will be able to maintain and be committed to good employee relations and deliver quality training.
- Will be able to perform recreation assistant duties when required.
What can Lex Leisure offer you?
- Free gym membership for you and a nominated person
- Employee discount portal
- Company sick pay
- Career Progression and More!
How to Apply
If you feel like you’d be successful in this role or are interested to know more, we’d love to hear from you. Please apply with a letter of application and CV to jacob.cottington@lexleisure.org.uk
Closing Date Tuesday, March 31 2026
We are proud to be Equal Opportunity Employers that are committed to inclusion and diversity. If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process. Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion.
Trainee Duty Manager - Keyworth Leisure Centre employer: Parkwood Leisure
Contact Detail:
Parkwood Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trainee Duty Manager - Keyworth Leisure Centre
✨Tip Number 1
Get to know the company! Before your interview, check out Lex Leisure's website and social media. Understanding their values and culture will help you connect with the interviewers and show that you're genuinely interested in the role.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you articulate your thoughts clearly and boost your confidence when it’s time to shine.
✨Tip Number 3
Show off your personality! Don’t just focus on your qualifications; let your passion for leisure management and customer service shine through. Employers love candidates who are enthusiastic and can build strong relationships.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Trainee Duty Manager - Keyworth Leisure Centre
Some tips for your application 🫡
Craft a Personalised Cover Letter: When writing your cover letter, make sure to tailor it specifically for the Trainee Duty Manager role. Highlight your passion for customer service and any relevant experience you have in leisure management or related fields.
Show Off Your Qualifications: If you have any qualifications like First Aid or Pool Lifeguard, mention them! Even if you’re still in training, let us know how you plan to obtain these certifications. It shows you're proactive and committed.
Be Clear and Concise: Keep your CV and application letter clear and to the point. Use bullet points for easy reading and make sure to include all relevant experiences that showcase your ability to manage and communicate effectively.
Apply Through Our Website: We encourage you to apply through our website for the best chance of success. It’s super easy and ensures your application goes directly to us, so we can review it promptly!
How to prepare for a job interview at Parkwood Leisure
✨Know Your Stuff
Make sure you understand the key responsibilities of a Trainee Duty Manager. Familiarise yourself with health and safety standards, customer care practices, and the leisure programme. This will show that you're genuinely interested in the role and ready to hit the ground running.
✨Show Your People Skills
Since this role involves building relationships with customers and staff, be prepared to discuss your experience in customer service or teamwork. Think of specific examples where you've successfully communicated or resolved issues, as this will demonstrate your ability to connect with others.
✨Ask Smart Questions
Prepare some thoughtful questions about the leisure centre's programmes or team dynamics. This not only shows your enthusiasm but also helps you gauge if the company culture aligns with your values. Plus, it gives you a chance to engage with the interviewers.
✨Dress for Success
Even though it's a leisure centre, dressing smartly can make a great first impression. Opt for smart-casual attire that reflects professionalism while still being comfortable. This shows that you take the interview seriously and respect the opportunity.