Full Time Duty Manager

Full Time Duty Manager

Nottingham Full-Time 28800 - 43200 £ / year (est.) No home office possible
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Parkwood Leisure

At a Glance

  • Tasks: Lead the team at Edwalton Golf Centre, ensuring top-notch customer service and facility usage.
  • Company: Join Lex Leisure, a market leader in leisure and community activities.
  • Benefits: Enjoy competitive salary, generous leave, free gym membership, and employee discounts.
  • Why this job: Make a real impact in a friendly environment while developing your career in leisure management.
  • Qualifications: Experience in golf, hospitality, or leisure management is preferred.
  • Other info: Great career progression opportunities in a growing company committed to inclusion.

The predicted salary is between 28800 - 43200 £ per year.

Edwalton Golf Club – South Nottingham

This is an outstanding career opportunity with a market leader committed to providing a diverse and meaningful range of leisure and culture-related activities for the local communities in which we serve.

Edwalton Golf Centre includes a full length 9 hole golf course, a 9 hole ‘par 3’ golf course, practice range, clubhouse, indoor golf studio and function facilities. The centre encompasses everything the newcomer, occasional or established golfer needs as well as being committed to the wider community for both leisure and social purposes. Edwalton is renowned for its relaxed, tranquil and friendly atmosphere, and is now recruiting for a Duty Manager.

If you’ve got golf, hospitality or leisure experience in a Duty Manager or supervisory position then we’d love to hear from you, reporting to the Centre Manager at Edwalton you will play a vital role in our leadership team.

Following the extension of the contract for Glendale Golf to manage Edwalton Golf Centre until 2027, along with the completion of an investment programme to upgrade the facilities, the focus is now on growing golf participation and overall usage of the Centre in order to improve financial performance.

The role is based on a 40 hour a week contract, working morning, lates and weekends. There maybe a requirement for holiday and sickness cover also as necessary.

The Opportunity

We are looking for a Duty Manager to join the team at Edwalton Golf Centre

A specific focus of the role will be to ensure high standards of customer service and satisfaction are delivered whilst enhancing safe and enjoyable usage of the facilities

The post holders will ensure that the service provided meets the requirements of the client as defined within the service specification as well as consistently driving the commercial performance for the centre.

This position will allow you to develop your skills and reputation whilst enhancing safe and enjoyable usage of the facilities. Leading business recovery post national enforced lockdowns with the aim to further increase usage and profitability.

To ensure the highest possible standards of health & safety and customer care are delivered consistently.

The Person

  • Will be able to gain acceptance and respect from clients and the teams involved.
  • Will be able to build strong relationships with customers, clients and employees.
  • Will be able to communicate at different levels of the organisation, both listen and direct.
  • Will be able to meet the demands of the role by working additional hours when required.
  • Will be able to demonstrate clear identification with all customer requirements.
  • Will be able to maintain and be committed to good employee relations and deliver quality training.

What can Lex Leisure offer you?

  • Competitive salary
  • Generous annual leave
  • Free gym membership for you and a nominated person
  • Employee health cash plan
  • Employee discount portal – discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day to day spending
  • Cycle to Work scheme
  • Pension Scheme
  • Company sick pay
  • Career progression
  • Training and development

Lex Leisure is a well established business that is continuously growing. Successful applicants can look forward to joining a company that can offer career prospects and believes in investing in its people.

How To Apply

Please apply with a letter of application and CV to: recruitment@parkwood-holdings.co.uk

If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process and we reserve the right to end the closing date earlier than advertised.

Closing Date: 27th October 2025 (Job Interviews to commence 13th October onwards)

About Lex Leisure

Lex Leisure seeks to operate leisure venues on a commercial basis with a view to generating a surplus that can be used for our principal objective of supporting those who are disabled, physically or mentally or who require support or bespoke care plans to stay physically active.

Lex Leisure, working with key partners, wants to empower disabled people to take a more active role in all aspects of sport and physical activity and for our facilities to be more inclusive and to provide a greater range of sporting opportunities for disabled people.

We are proud to be Equal Opportunity Employers that are committed to inclusion and diversity.

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Full Time Duty Manager employer: Parkwood Leisure

At Edwalton Golf Centre, we pride ourselves on being a leading employer in the leisure industry, offering a vibrant work culture that values diversity and community engagement. As a Duty Manager, you will benefit from competitive salaries, generous annual leave, and opportunities for career progression within a supportive environment that prioritises employee development. Join us in creating a welcoming atmosphere for our guests while enjoying perks like free gym membership and an employee discount portal, all set in the tranquil surroundings of South Nottingham.
Parkwood Leisure

Contact Detail:

Parkwood Leisure Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Full Time Duty Manager

✨Tip Number 1

Get to know the Edwalton Golf Centre before your interview. Familiarise yourself with their facilities and services, so you can show genuine interest and understanding of what they offer. This will help you stand out as a candidate who truly cares about the role.

✨Tip Number 2

Network like a pro! Reach out to current or former employees on LinkedIn to get insider tips about the company culture and expectations. This can give you an edge in your interview and help you tailor your responses.

✨Tip Number 3

Prepare for situational questions by thinking of examples from your past experiences in hospitality or leisure management. Be ready to discuss how you've handled customer service challenges or improved team performance.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re serious about joining the team at Edwalton Golf Centre.

We think you need these skills to ace Full Time Duty Manager

Customer Service
Leadership Skills
Communication Skills
Relationship Building
Health & Safety Standards
Problem-Solving Skills
Team Management
Adaptability
Training and Development
Commercial Awareness
Time Management
Conflict Resolution
Organisational Skills

Some tips for your application 🫡

Show Your Passion for Golf and Hospitality: When writing your application, let your love for golf and hospitality shine through! We want to see how your experience aligns with our mission at Edwalton Golf Centre. Share specific examples that highlight your skills in customer service and team leadership.

Tailor Your CV and Cover Letter: Make sure to customise your CV and cover letter for the Duty Manager role. We’re looking for candidates who can demonstrate their understanding of the leisure industry and how they can contribute to our goals. Use keywords from the job description to make your application stand out!

Highlight Your Leadership Skills: As a Duty Manager, you’ll be part of our leadership team, so it’s crucial to showcase your leadership experience. Talk about times when you’ve successfully managed a team or improved customer satisfaction. We want to know how you can help us create a friendly and welcoming atmosphere!

Apply Early and Follow Up: Don’t wait until the last minute to submit your application! We encourage you to apply through our website as soon as possible to avoid disappointment. After applying, feel free to follow up with us to express your enthusiasm for the role. We love hearing from passionate candidates!

How to prepare for a job interview at Parkwood Leisure

✨Know the Venue Inside Out

Before your interview, take some time to familiarise yourself with Edwalton Golf Centre. Understand its facilities, services, and community involvement. This will not only show your genuine interest but also help you answer questions more effectively.

✨Highlight Relevant Experience

Make sure to emphasise any previous experience in hospitality, leisure, or golf management. Be ready to share specific examples of how you've ensured high standards of customer service and safety in past roles, as this aligns perfectly with what they’re looking for.

✨Demonstrate Leadership Skills

As a Duty Manager, you'll need to lead a team effectively. Prepare to discuss your leadership style and provide examples of how you've built strong relationships with both customers and staff. This will showcase your ability to gain respect and acceptance within the team.

✨Prepare Questions to Ask

Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the future of Edwalton Golf Centre. This shows that you're not just interested in the job, but also in contributing to the centre's growth and success.

Full Time Duty Manager
Parkwood Leisure
Location: Nottingham
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