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For Companies At a Glance
- Tasks: Lead the team, ensure customer satisfaction, and manage daily operations at Woughton Leisure Centre.
- Company: Join Legacy Leisure, a fast-growing company dedicated to providing top-notch leisure experiences.
- Benefits: Enjoy free gym membership, employee discounts, career progression, and more perks!
- Why this job: This role offers a rewarding experience and a pathway to a career in leisure management.
- Qualifications: Strong communication skills and a passion for customer service are essential; previous experience is a plus.
- Other info: Apply early to secure your chance; interviews will be ongoing until the closing date.
The predicted salary is between 28800 - 43200 £ per year.
Duty Manager | Woughton Leisure Centre
Full Time
The Duty Manager position is a key position in the Company. Carrying out continuous customer and staff relations services, the position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast growing leisure management companies.
Primary objectives for the Duty Manager will be:
- To ensure the highest possible standards of health and safety and customer care within the Centre.
- To develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre.
- To assume shift management responsibility for the Centre to maximise the total performance of the Centre and maintain the highest standards of customer care.
The Person
- Will be able to gain acceptance and respect from clients and the teams involved.
- Will be able to build strong relationships with customers, clients and employees.
- Will be able to communicate at different levels of the organisation, both listen and direct.
- Will be able to meet the demands of the role by working additional hours when required.
- Will be able to demonstrate clear identification with all customer requirements.
- Will be able to maintain and be committed to good employee relations and deliver quality training.
- Will be able to perform recreation assistant duties when required.
What can Legacy Leisure offer you?
- Free gym membership for you and a nominated person / Employee discount portal / Company sick pay / Career Progression and More!!…
How to Apply
If you feel like you\’d be successful in this role or are interested to know more, we\’d love to hear from you.
Closing Date
- 18th July, 2025
We are proud to be Equal Opportunity Employers that are committed to inclusion and diversity.
If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process. Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion.
Duty Manager employer: Parkwood Leisure
Contact Detail:
Parkwood Leisure Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the specific health and safety standards relevant to leisure centres. Being knowledgeable about these regulations will not only help you in interviews but also demonstrate your commitment to maintaining high standards.
✨Tip Number 2
Showcase your ability to build relationships by preparing examples of how you've successfully managed customer interactions in previous roles. This will highlight your interpersonal skills, which are crucial for a Duty Manager.
✨Tip Number 3
Research innovative leisure programmes that have been successful in other centres. Being able to discuss fresh ideas during your interview can set you apart and show your enthusiasm for enhancing the Centre's offerings.
✨Tip Number 4
Be prepared to discuss your flexibility regarding working hours. Since the role requires additional hours when necessary, demonstrating your willingness to adapt will make you a more attractive candidate.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements of the Duty Manager position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in customer service and management roles. Use bullet points for clarity and focus on achievements that demonstrate your ability to meet the demands of the role.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the position and the company. Highlight specific examples of how you have successfully managed teams or improved customer satisfaction in previous roles, showcasing your suitability for the Duty Manager position.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for a managerial role.
How to prepare for a job interview at Parkwood Leisure
✨Showcase Your Customer Care Skills
As a Duty Manager, customer care is paramount. Be prepared to discuss specific examples of how you've successfully handled customer complaints or improved customer satisfaction in previous roles.
✨Demonstrate Leadership Qualities
This role requires strong leadership skills. Share experiences where you've led a team, resolved conflicts, or motivated staff to achieve goals. Highlight your ability to build relationships and gain respect from both clients and employees.
✨Understand Health and Safety Standards
Familiarise yourself with health and safety regulations relevant to leisure centres. Be ready to discuss how you would ensure compliance and promote a safe environment for both customers and staff.
✨Prepare for Shift Management Scenarios
Since the role involves shift management, think about how you would handle various scenarios during busy periods. Prepare to discuss your approach to managing resources, staff schedules, and customer flow effectively.
