At a Glance
- Tasks: Oversee daily theatre operations and ensure a fantastic audience experience.
- Company: Join the vibrant Beck Theatre, part of Parkwood Theatres.
- Benefits: Enjoy free gym membership, discounts, and career progression opportunities.
- Why this job: Be at the heart of live performances and make a real impact.
- Qualifications: Experience in theatre operations and strong leadership skills required.
- Other info: Flexible hours, including evenings and weekends, in a dynamic environment.
The predicted salary is between 32000 - 48000 £ per year.
Location: Beck Theatre - Hayes, West London
Contract: Full-time, Permanent
Salary: Up to £40,000
About Us
The Beck Theatre is a vibrant west London venue presenting a mix of live performance and events. Parkwood Theatres have secured a 10 year contract to manage the 600 seat theatre. Parkwood prides itself on delivering exceptional experiences for our audiences and artists alike, by nurturing a welcoming, inclusive and diverse environment for all.
The Role
Responsible for overseeing the smooth running of all aspects of the theatre's day-to-day operations, ensuring a positive audience experience by managing front-of-house staff, maintaining the building's upkeep, enforcing safety protocols, and coordinating administrative tasks, all while prioritising a positive working environment for staff. The role demands significant cross-company working and close engagement with Parkwood Theatres central executive team, other Parkwood Theatre Operations Managers, our Client London Borough of Hillingdon and the wider Parkwood Leisure head office support teams.
Key Responsibilities
- Manage daily theatre operations, ensuring performances and events run safely and efficiently.
- Oversee Front of House, Box Office, and Technical & Facilities teams.
- Develop and implement health & safety, licensing, and compliance procedures.
- Manage budgets, schedules, and staffing to meet operational and financial targets.
- Following events being created by the central programming team to liaise with visiting companies, promoters, and suppliers to support smooth event delivery.
- Lead on audience experience initiatives and uphold accessibility and inclusion standards.
- Support venue maintenance, security, and emergency planning.
About You
You’ll bring strong leadership and organisational skills, a calm head under pressure and a passion for live theatre. You should have:
- Proven experience in venue or theatre operations management.
- Knowledge of health & safety, risk assessment, and licensing requirements.
- Excellent communication and people management skills.
- A proactive, solution-focused approach and attention to detail.
- Willingness to work flexible hours, including evenings and weekends.
What can Parkwood Theatres offer you?
- Free gym membership for you and a nominated person
- Employee discount portal
- Company sick pay
- Career Progression and More
How to apply
If you feel like you’d be successful in this role or are interested to know more, we’d love to hear from you. Please apply for the role by attaching your CV. We are proud to be Equal Opportunity Employers that are committed to inclusion and diversity. If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process. Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion.
Theatre Operations Manager - Hayes, London employer: Parkwood Leisure Ltd
Contact Detail:
Parkwood Leisure Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Theatre Operations Manager - Hayes, London
✨Tip Number 1
Network like a pro! Reach out to people in the theatre industry, attend events, and connect with professionals on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show your passion for theatre! When you get the chance to chat with potential employers, share your love for live performances and how you can contribute to creating amazing audience experiences. Let your enthusiasm shine through!
✨Tip Number 3
Prepare for interviews by researching the venue and its operations. Understand their values and what makes them unique. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the Parkwood Theatres family. Get your CV ready and hit that apply button!
We think you need these skills to ace Theatre Operations Manager - Hayes, London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Theatre Operations Manager role. Highlight your leadership experience and any relevant operational management roles you've held in the past.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for live theatre and how your background aligns with our values at Parkwood Theatres. Be genuine and let your personality come through.
Showcase Your Problem-Solving Skills: In your application, mention specific examples where you've successfully managed challenges in theatre operations. We love to see a proactive approach, so don’t hold back on sharing your solutions!
Apply Early!: Don’t wait until the last minute to submit your application. We encourage you to apply through our website as soon as possible to increase your chances of being considered. Remember, we’re excited to hear from you!
How to prepare for a job interview at Parkwood Leisure Ltd
✨Know Your Venue
Before the interview, make sure you research the Beck Theatre thoroughly. Familiarise yourself with its history, the types of performances it hosts, and any recent events. This will show your genuine interest in the role and help you connect your experience to their specific needs.
✨Showcase Your Leadership Skills
As a Theatre Operations Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully managed teams or resolved conflicts. Highlight how you foster a positive working environment and ensure staff engagement.
✨Understand Health & Safety Protocols
Given the importance of health and safety in theatre operations, brush up on relevant regulations and best practices. Be ready to discuss how you've implemented safety measures in previous roles and how you would approach compliance at the Beck Theatre.
✨Engage with Audience Experience
The role emphasises enhancing audience experience, so think about initiatives you've led or been part of that improved customer satisfaction. Be prepared to share ideas on how you would uphold accessibility and inclusion standards at the theatre.