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- Tasks: Lead the team and ensure top-notch customer experiences at Quayside Leisure Centre.
- Company: Join a leading leisure management company committed to health and safety.
- Benefits: Enjoy free gym membership, discounts, sick pay, and a pension scheme.
- Other info: Great career growth opportunities in a fun and inclusive environment.
- Why this job: Shape exciting leisure programmes and build strong relationships with members.
- Qualifications: Experience in leisure management and communication skills are a plus.
The predicted salary is between 28558 - 28558 £ per year.
Quayside Leisure Centre | Permanent | Full time
Salary £28,558.40
Step into a pivotal role as Duty Manager, shaping exceptional customer and staff experiences. This is more than a job, it's a genuinely rewarding opportunity and a launchpad for a thriving leisure management career with a leader in the industry.
As a Duty Manager you will:
- Ensure the highest possible standards of health & safety and customer care within the centre.
- Prioritise member satisfaction, engage with our members, building strong relationships.
- A national pool lifeguard qualification is desirable but not essential as we can fully fund the course.
- Ideally you will have a Pool Plant Operations qualification and a recognised Leisure Management qualification.
- Be able to perform Lifeguard duties when required.
- Be able to communicate at different levels of the organisation.
- Develop and promote exciting, innovative leisure programmes to help to increase the usage and profitability of the centre.
- Conduct tours for prospective members.
We want you to enjoy coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, from a Free gym membership, employee discount portal, company sick pay, pension scheme and much more.
We are proud to be equal opportunity employers that are committed to inclusion and diversity.
If you like what you see, why not start your application today? We suggest that you do so at the earliest opportunity to avoid disappointment.
Duty Manager - Kingsbridge, Devon employer: Parkwood Leisure Ltd
Contact Detail:
Parkwood Leisure Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Kingsbridge, Devon
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website. This will help you understand what they value and how you can fit in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. The more comfortable you are, the better you'll come across during the real deal.
✨Tip Number 3
Show your passion for leisure management! Be ready to share ideas on innovative programmes you could bring to the centre. This will demonstrate your enthusiasm and commitment to member satisfaction.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Duty Manager - Kingsbridge, Devon
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about customer service and creating a fantastic experience for our members.
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the Duty Manager role. We love seeing how your past roles have prepared you for this position, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand.
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Parkwood Leisure Ltd
✨Know Your Stuff
Familiarise yourself with the Quayside Leisure Centre and its offerings. Understand their commitment to health & safety and customer care, as well as any innovative leisure programmes they might have. This will show that you're genuinely interested in the role and ready to contribute.
✨Showcase Your People Skills
As a Duty Manager, you'll be engaging with members and staff alike. Prepare examples of how you've built strong relationships in previous roles. Think about times when you prioritised member satisfaction or resolved conflicts effectively.
✨Get Qualified (or Show Willingness)
If you don’t already have a Pool Plant Operations qualification or a national pool lifeguard qualification, express your eagerness to obtain them. Highlight your willingness to learn and grow within the role, as this aligns with their commitment to employee development.
✨Ask Thoughtful Questions
Prepare some insightful questions to ask during the interview. Inquire about their current leisure programmes or how they measure member satisfaction. This not only shows your interest but also helps you gauge if the company culture is the right fit for you.