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- Tasks: Lead the team and ensure top-notch customer experiences at our leisure centre.
- Company: Join a leading leisure management company with a focus on community and inclusivity.
- Benefits: Enjoy a free gym membership, discounts, sick pay, and a pension scheme.
- Other info: Dynamic work environment with opportunities for personal and professional growth.
- Why this job: Kickstart your career in leisure management while making a real difference for members.
- Qualifications: Experience in customer service; lifeguard qualification is a plus but not essential.
The predicted salary is between 28558 - 28558 £ per year.
Step into a pivotal role as Duty Manager, shaping exceptional customer and staff experiences. This is more than a job, it's a genuinely rewarding opportunity and a launchpad for a thriving leisure management career with a leader in the industry.
As a Duty Manager you will:
- Ensure the highest possible standards of health & safety and customer care within the centre.
- Prioritise member satisfaction, engage with our members, building strong relationships.
- A national pool lifeguard qualification is desirable but not essential as we can fully fund the course.
- Ideally have a Pool Plant Operations qualification and a recognised Leisure Management qualification.
- Be able to perform Lifeguard duties when required.
- Be able to communicate at different levels of the organisation.
- Develop and promote exciting, innovative leisure programmes to help to increase the usage and profitability of the centre.
- Conduct tours for prospective members.
We want you to enjoy coming to work, feeling healthy, happy and valued. That's why we've developed a benefits package with you in mind, from a Free gym membership, employee discount portal, company sick pay, pension scheme and much more.
We are proud to be equal opportunity employers that are committed to inclusion and diversity. If you like what you see, why not start your application today? We suggest that you do so at the earliest opportunity to avoid disappointment.
Duty Manager in Kingsbridge employer: Parkwood Leisure Ltd
Contact Detail:
Parkwood Leisure Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager in Kingsbridge
✨Tip Number 1
Get to know the company culture! Before your interview, check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their community.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience and how it aligns with the Duty Manager role.
✨Tip Number 3
Show off your passion for customer care! Think of specific examples where you've gone above and beyond for customers. This is key for a Duty Manager, so make sure to highlight your commitment to member satisfaction during the interview.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep yourself on their radar and show that you’re keen on the role.
We think you need these skills to ace Duty Manager in Kingsbridge
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how much you care about creating exceptional experiences for our members and staff.
Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the Duty Manager role. Focus on your customer service skills and any leadership experience you've had – we love seeing how you can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you're a great fit!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Parkwood Leisure Ltd
✨Know Your Stuff
Make sure you understand the key responsibilities of a Duty Manager. Familiarise yourself with health and safety standards, customer care practices, and leisure management principles. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your People Skills
As a Duty Manager, you'll be engaging with members and staff regularly. Prepare examples of how you've built strong relationships in previous roles. Think about times when you prioritised member satisfaction or resolved conflicts effectively.
✨Be Ready to Talk Qualifications
While a national pool lifeguard qualification is desirable, it’s not essential. If you have any relevant qualifications, like Pool Plant Operations or Leisure Management, be sure to mention them. If you don’t, express your willingness to learn and get qualified.
✨Bring Your Enthusiasm
This role is all about creating a positive environment. Show your passion for leisure management and how you can contribute to making the centre a welcoming place. A positive attitude can go a long way in making a great impression!